Ratings based on 387 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Very comfortable and affordable hotel

Posted Mar 31, 2015
The hotel was an excellent choice l, great rates and location. Lacks the amenities of major resorts but if you just need a place to stay to explore the area this place is Perfect!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2015
The hotel was clean and located in the perfect location to have access to everything. Busses, taxi's, free shuttle as all in walking distance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, NY

Great location...

Posted Mar 13, 2015
It was about 15min from the airport and close to shops and restaurants. It was in a great walkable area.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New england

Posted Mar 10, 2015
Well i think you can find a better hotel for the price you pay here . Jose at check inn was great always ready to help you when you need something. Our last day there we left the hotel early in the morning and came back about 4:30 the room was not clean , I asked the housekeeper if she was going to clean our room and she did not look happy about this. The showers don't have a shower door so when you shower the water goes everywhere . Is not a refrigerator in the room either . Breakfast ii think is ok they have all you need for a regular normal breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, clean, friendly!

Posted Mar 10, 2015
Cons: Wish breakfast didn't end so early.
Great location in Condado, clean rooms, friendly staff, free breakfast - what more can you wish for?
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
The hotel was clean and the breakfast was good. The only drawback was the parking cost was not included in the room cost. The parking garage was not associated with the hotel and was across the street.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Last minute getaway

Posted Mar 4, 2015
Pros: I liked that the hotel is so close to the beach. The rooms are clean and the bedding is very comfortable.
Location: The location is right in Condado making it very close to great restaurants, the beach, public transportation and Old san Juan is just minutes away.
The staff at this hotel go above and beyond. Beatriz is an asset , she is very professional and caring. The breakfast area in the morning was beyond satisfactory. Everything was fresh and the area was spotless and inviting!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Great location

Posted Mar 1, 2015
Very surprised. This Holiday Inn is great. Clean and right in the middle of the nightlife but still quiet. Why pay for la concha when this is literally across the street for half the price. Not your typical Holiday Inn.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Just ok

Posted Feb 24, 2015
Parking is impossible. The night desk clerk was rude and not very helpful. In fact, he seemed confused that he works in hospitality. The beds were not comfortable. Pros are the wifi and continental breakfast, although the room was too crowded to stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Posted Feb 22, 2015
Cons: locks on the doors need new batteries
Location: close to a lot of things and the best restaurant was The PrimeTime.
Everyone was wonderful and very helpful. We stayed for 10 days and would stay there again. Room was clean. Didn't have any problems.