Restaurant

Reviews of Hampton Inn & Suites Paso Robles

3 out of 5
Hampton Inn & Suites Paso Robles
212 Alexa Ct, Paso Robles, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1006 reviews" "
Rating 8 - Good. 252 out of 1006 reviews" "
Rating 6 - Okay. 51 out of 1006 reviews" "
Rating 4 - Poor. 9 out of 1006 reviews" "
Rating 2 - Terrible. 15 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Owner on Mar 27, 2024
John, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Hotel was under remodel so some disarray was expected. Internet was a bit slow. Overall a good stay.
Stayed 1 night in Mar 2024
Response from Owner on Mar 8, 2024
Benjamin, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason for 4 stars is the renovations... otherwise would be 5 across the board. Nice place, comfortable bed
Stayed 1 night in Feb 2024
Response from Owner on Mar 1, 2024
Thank you very much for your feedback! We hope to serve you again in the future.

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was under construction and we had to use the stairs with our luggage. The elevator was not available to guest
Stayed 2 nights in Feb 2024
Response from Owner on Feb 27, 2024
Cynthia, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 3 nights in Feb 2024
Response from Owner on Feb 16, 2024
Mark, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Yvonne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was great! They couldn’t find both rooms I reserved initially but called and got them both confirmed.
Stayed 1 night in Feb 2024
Response from Owner on Feb 14, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Owner on Mar 21, 2024
James, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Albert

Stayed 1 night in Feb 2024
Response from Owner on Mar 21, 2024
Albert, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is making improvements, a very welcome change. But they forgot to mention the water would be off at 11am when I checked in.
Stayed 1 night in Jan 2024
Response from Owner on Jan 23, 2024
Alexander, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

April

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. Staff is really friendly and helpful. Liked the location very near wineries on Hwy 46. Took one star off for the facilities since they are undergoing a remodel and they had to shut down the water supply for several hours one day. When work is completed it will be really nice.
Stayed 3 nights in Jan 2024
Response from Owner on Jan 17, 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed here for one night on a road trip. The location was perfect..right off the freeway. Very quiet and clean. The bed/linens were very comfortable. I gave it a good star for hotel conditions, because there was renovation that had the pool/ fitness area closed but they do offer the sister hotel walking distance to use their facilities. The breakfast was amazing… not just continental. It was a full course eggs, hash browns, bagels, fruit, yogurts, pancakes, the works!
Stayed 1 night in Jan 2024
Response from Owner on Jan 15, 2024
Mary, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suoer clean and safe. Nice staff. Beautiful hotel
Stayed 1 night in Dec 2023
Response from Owner on Jan 8, 2024
Mariela, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Wilma

Stayed 1 night in Dec 2023
Response from Owner on Jan 3, 2024
Wilma, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Fatta

Stayed 1 night in Dec 2023
Response from Owner on Jan 1, 2024
Fatta, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk check in person was very friendly and made our check in experience very pleasant. The room was newly renovated and in fabulous condition
Stayed 1 night in Dec 2023
Response from Owner on Dec 27, 2023
Arun, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Weiping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and good breakfast
Stayed 1 night in Dec 2023
Response from Owner on Dec 27, 2023
Weiping, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Mike Maiss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Owner on Dec 20, 2023
Mike, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, room comfort
Under renovation but still nice place to stay.
Hotel is currently under renovation, so it was a bit messy in places. We were fortunate to stay in one of the newly renovated rooms, and it was very nice
Stayed 2 nights in Dec 2023
Response from Owner on Dec 18, 2023
Ronald, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Phoenix is a wonderful person to have greeting your guests. She is so sweet, friendly and helpful.
Stayed 1 night in Dec 2023
Response from Owner on Dec 11, 2023
Sue, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Sue

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phoenix checked us in and she was very friendly and helpful.
Stayed 1 night in Dec 2023
Response from Owner on Dec 11, 2023
Sue, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I stayed in one of their freshly remodeled rooms. It was Very clean and a very comfortable room. P
Stayed 1 night in Dec 2023
Response from Owner on Dec 11, 2023
David, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend
Front desk service was excellent
Stayed 3 nights in Dec 2023
Response from Owner on Dec 6, 2023
Victoria, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Good

Akiko

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Some workers at the dining area were rude. But other than that, it was very good.
Stayed 2 nights in Nov 2023
Response from Owner on Nov 30, 2023
Akiko, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast option.
Stayed 1 night in Nov 2023
Response from Owner on Nov 27, 2023
Carlos, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

James

Stayed 1 night in Nov 2023
Response from Hampton Inn, Paso Robles on Nov 10, 2023
Thank you for staying with us here is beautiful Paso Robles and taking the time to share this great review of our hotel. We hope to see you again soon. Happy Holidays!

8/10 Good

Sue

Stayed 1 night in Oct 2023
Response from Owner on Nov 15, 2023
Sue, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Owner on Oct 23, 2023
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Nothing not to like.
Stayed 1 night in Oct 2023
Response from Hampton Inn & Suites, Paso Robles on Oct 17, 2023
Thank you for taking the time to write this wonderful review. We enjoyed having you as a guest and we look forward to your visit, the next time you are traveling through the central coast.

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay,people at desk very helpful and Informative.
Stayed 2 nights in Sep 2023
Response from Owner on Sep 30, 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 Terrible

Paulina

Stayed 1 night in Sep 2023
Response from Owner on Oct 16, 2023
Thank you for taking the time to review us, Paulina. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased with our stay.
Receptionist was kind & helpful. Premises was clean & bright. Room was exceptional & breakfast was nice.
Stayed 1 night in Sep 2023
Response from Hampton Inn & Suites on Sep 25, 2023
Thank you for the perfect score! We're pleased to hear you had a wonderful stay with us. Please come back and see us soon. Until then, stay safe and have a wonderful week!

6/10 Okay

Bill, West Covina

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very helpful and polite. Bathroom needs to be remodeled. Wallpaper falling off wall. Leaky faucet. Floor by shower needs repair.
Stayed 2 nights in Sep 2023
Response from Hampton Inn & Suites on Sep 25, 2023
We hope you'll accept our sincerest apologies for falling short on our high service standards. While we do our best to always deliver a smooth experience. It appears we fell short and did not meet expectations during your stay. We will pass along your comments to the hotel management team so they can be reviewed and addressed internally. We hope we have the chance to welcome you back and restore your faith in the hotel.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly Room was very clean
Stayed 1 night in Sep 2023
Response from Hampton Inn & Suites on Sep 25, 2023
Thank you for the perfect score! We're pleased to hear you had a wonderful stay with us. Please come back and see us soon. Until then, stay safe and have a wonderful week!

2/10 Terrible

VANESSA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room smelled of strong perfume. Once we aired it out, we discovered a strong smell of urine. Turns out a dog peed on the carpet which we learned after stepping in it. Hotel would not switch our room. Additionally the bed was awful. We left and requested a refund. This is not a quality property.
Stayed 1 night in Sep 2023
Response from Hampton Inn & Suites on Sep 25, 2023
We hope you'll accept our sincerest apologies for falling short on our high service standards. Unfortunately, the hotel was completely booked, and we were not able to move you to a different room. I believe our Assistant General Manager has reached out to you and she has given you a full refund. Please allow 5-7 business days to process. We will make sure to review this issue with our housekeeping department. Again, our sincerest apologies and we hope we have the chance to welcome you back and restore your faith in the hotel.

10/10 Excellent

Liz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very nice. Check was easy. The room nice and comfortable. The breakfast had a nice selection for options. The staff was very nice My only complaint would be that we arrived after 1:00pm. Check in was at 3:00. I was charged $40 for an early checkin. I don’t believe that I should have incurred a charge. If the room is ready, let the customer in.
Stayed 1 night in Sep 2023
Response from Hampton Inn & Suites on Sep 25, 2023
Thank you for the perfect score! We're pleased to hear you enjoyed your stay. We hope we have a chance to welcome you back in the future.

10/10 Excellent

barbara

Stayed 1 night in Sep 2023
Response from Owner on Oct 16, 2023
Barbara, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hampton Inn & Suites, Paso Robles on Sep 21, 2023
Thank you for staying with us is Paso Robles. We are glad you enjoyed your stay with us. If there is anything that you need, just let the front desk know.

10/10 Excellent

Hanifa, Ewing Township

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were driving down the coast starting in San Franscisco. Needed a room for the night before continuing to LA. Room and hotel was nice and clean. Staff was also very nice
Stayed 1 night in Sep 2023
Response from Owner on Sep 13, 2023
Hanifa, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Leah

Stayed 1 night in Sep 2023
Response from Owner on Sep 30, 2023
Leah, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The Hampton
Room was fine but the direct tv remote was awful.. Other than that room was really clean and comfortable.
Stayed 1 night in Sep 2023
Response from Hampton Inn & Suites on Sep 7, 2023
Thank you for the review! We apologize for the inconvenience regarding to the TV. Can you please provide us the room number you were stay in? I will be happy to pass this on to our maintenance team so they can repair it. In the future, please feel free to contact the front desk so that we can ajust the issue while you are still in house. We hope you will give us another opportunity to welcome you back in the future.

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming despite the late check in and the room was clean plus SUPER comfortable! Thank you for a great experience and we will return!
Stayed 1 night in Sep 2023
Response from Hampton Inn & Suites, Paso Robles on Sep 8, 2023
Thank you for this great review. We appreciate that you enjoyed your stay with us. We hope to see you again the next time you visit the central coast.

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hampton Inn & Suites on Sep 6, 2023
Thank you for choosing the Hampton Inn & Suites Paso Robles. We're glad to hear you had a great stay. Please come back and see us soon. Happy travels!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owner on Sep 4, 2023
Daniel, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Sep 2023
Response from Owner on Sep 4, 2023
Christy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Jose Joel

Stayed 1 night in Sep 2023
Response from Hampton Inn, Paso Robles on Nov 10, 2023
Thank you for staying with us and taking this survey. We hope you stay with us again soon. Safe travels and Happy Holidays!

10/10 Excellent

Caritza

Stayed 1 night in Aug 2023
Response from Hampton Inn & Suites, Paso Robles on Sep 21, 2023
We are happy that you enjoyed your stay with us. We will look forward to your next stay the next time you travel through Paso Robles. Have a great weekend!

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Owner on Aug 28, 2023
Alicia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Hampton Inn & Suites, Paso Robles on Aug 25, 2023
Thank you for this great review. We are happy you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family stayed for one night ahead of the threat of the hurricane, it was really nice and quiet. We had no issues, nice hotel, exactly what we were looking for.
Stayed 1 night in Aug 2023
Response from Hampton Inn & Suites, Paso Robles on Aug 22, 2023
We are glad you enjoyed your stay with us. We hope you stay with us again the next time you travel to Paso Robles. Safe travels!

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hampton Inn, Paso Robles on Aug 18, 2023
Hi, I'm glad you enjoyed your stay with us. If you need anything just let the front desk know, we are always here for our guest.