Highway Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated
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Reviews of Madonna Inn

3.5 out of 5
Madonna Inn
100 Madonna Road, San Luis Obispo, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1089 reviews" "
Rating 8 - Good. 227 out of 1089 reviews" "
Rating 6 - Okay. 75 out of 1089 reviews" "
Rating 4 - Poor. 22 out of 1089 reviews" "
Rating 2 - Terrible. 21 out of 1089 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

VW

Liked: Cleanliness, property conditions & facilities
Registration staff was rude. Encountered different staff at check in and check out. Both rude. Acted like they were above us and that we were just tourists. The rest of the staff through out the facility were awesome! Very nice place to stay outside of registration staff. Oh yea be ready to pay a $35 "Resort Fee" when you show up if you book it through Expedia. Overall VERY nice place.
Stayed 1 night in Apr 2024

10/10 Excellent

Jesse

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Good car
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and grounds! Staff is so friendly and rooms are very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Norella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Madeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was sparkly and fun with gorgeous views out the window!
Stayed 1 night in Apr 2024

10/10 Excellent

Dharmendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was great except the bright light in the hallway at night which shone through our front door to the bed. We had to hang a towel over our door and it barely closed.
Stayed 1 night in Apr 2024

10/10 Excellent

Caryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property , Best Hotel, Best food anywhere! Just the best! 5 star rating.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Liked: Property conditions & facilities
Nice place to make a mid drive stop
Stayed 1 night in Apr 2024

10/10 Excellent

Susann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service
The hotel is super vintage so cute! I love the decor and the area is so green! We did the horseback ridding and it was amazing the guys there were super knowledgeable and friendly! I wish we stayed there for another day!
Stayed 1 night in Mar 2024

10/10 Excellent

Derrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a lot of character. The room was very clean. Great for families. The food was excellent as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff. Loved the theme rooms
Stayed 1 night in Mar 2024

10/10 Excellent

steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like this place
Stayed 1 night in Mar 2024

8/10 Good

Jeffrey, North Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My 3 complaints: were the lack of elevators in all buildings. My second complaint was near room 129. The concrete walkway had raised 6 inch edge. It was not well lit and there was an inside corner that was easily tripped over. My wife did trip over it but was not hurt. Better lighting and maybe painting the corner, would helpAnother complaint was the lack of plugs by the beds and no USB ports. I forgot my usual array of plugs and extension cords and We had electrical devices plugged in all around the room On The plus side was the great atmosphere, huge rooms, quality beds, interesting decorations, excellent bathrooms. Good food, etc
Stayed 1 night in Mar 2024

8/10 Good

Shelly

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the unique rooms and decor. The landscaping is just as awesome. The pool was so warm and fun. Food was average, especially for the prices. Beds were comfortable. It felt clean, just some collected dust and aging of the building.
Stayed 1 night in Mar 2024

6/10 Okay

Akar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Design is good. But it’s not comfortable and convenient. It’s only appearance. WiFi is terrible. The worst thing- I was walking in the area, talking on the phone. A stuff came to me, and he said he thought I was a homeless. The person I was talking to heart everything. Its weird and a shame. I didn’t feel good. I won’t stay here again. I don’t suggest any of my friends to stay here either.
Stayed 1 night in Mar 2024

8/10 Good

joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities
The entire place was great but the room was not exactly what was shown in photos, there were holes on the walls and since the room was on the 1st floor we were unable to sleep much all night due to the cracking of the ceiling from the people upstairs from us and some noises of a laundry machine of something on the other side of the walls. Make sure you bring ear plugs if you want an actual good sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place you have to visit at least once in your lifetime! It’s unique, beautiful surroundings, and just a fun place. We went for our wedding anniversary and it was perfectly romantic and elegant without being stuffy or pretentious. We will definitely be back to stay in another room! The Madonna Suite was a great introduction to this place though!
Stayed 1 night in Mar 2024

10/10 Excellent

Amber, Tehachapi

Stayed 2 nights in Mar 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful. We have been looking forward to spending a night here, for so many years. The check-in experience was quite interesting. Based on the layout of the property, we asked questions how to get to our unit. The woman who checked us in was not the friendliest. After she quickly gave us instructions to our unit, I asked her to repeat it again. She quickly responded with, "it's on the paper". At this point, we decided to move on, because she wasn't about to help us anymore.
Stayed 1 night in Mar 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique with secret gems throughout the property. Staff was very kind.
Stayed 1 night in Mar 2024

10/10 Excellent

William, Oak park

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

brett

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Leslie, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kayla M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Rosie

Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Natasha, Orlando

Traveled with partner
Disliked: Property conditions & facilities
Oh, my sweet Madonna Inn. What has happened to ya, milady? Bedding was clean but the room still felt dirty with all the dust everywhere. I mean, holy moly, the tv remote was, like, sticky. Seems like becoming an “Instagram Hotel” has made them stop trying because me nearly everything everywhere (inside and out of the room) needs to be touched up. Our room was next to a housekeeping closet so first thing in the morning we got to hear the staff talking like they were having a, “Who’s the loudest housekeeper?” contest for about 15 minutes. I hope the winner received a grandiose prize. Curtains have been replaced with horizontal blinds that allow a lovely little peep show from outside of the room so we had to keep the lights off all night since, ya know, that’s creepy. The television lost signal overnight and wasn’t fixed by the time we checked out but who needs a tv when ya can take a shower with a psychotic shower head that squirts everywhere except on you. We’ve been staying here for 10 years and will continue to do so because we’re sentimental little puppies but I miss getting cookies upon check-in and not feeling like I’m staying at a fancy Motel 6. The gentleman who checked us in was super nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I wish that it wasn't raining, we didn't get to explore but we were here for a wedding and loved the rooms and restaurant. The attention to detail on property is exceptional. Really gorgeous and fun style!
Stayed 1 night in Feb 2024

2/10 Terrible

Tara, Salinas

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room smelt horribly of cigarettes, I had to argue to get another room.
Stayed 1 night in Feb 2024

8/10 Good

Shae-Lin, Mission Viejo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the different rooms and how the interior decorations go with the theme. I also enjoyed how there was lots of parking right in from of your room, and there wasn’t a lot of congestion. Also the food was amazing, definitely worth eating at both of the restaurants when you’re there😄😋
Stayed 1 night in Jan 2024

10/10 Excellent

Myndel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

James

Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you first see the Madonna Inn, you know its a special place! The decore, landscaping, and architecture are uniquely beautiful! The staff is friendly and helpful. The rooms are a delight, and each whimsical in its own way. The bars and restaurants are each wonderful for their own reasons.The pool area is an experience by itself!
Stayed 1 night in Jan 2024

10/10 Excellent

naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was right
Stayed 1 night in Jan 2024

8/10 Good

Ashish

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying here! It was so much fun! The room theme was great! Everything was comfortable and spacious. We ate at the cafe, steakhouse and pool lounge. Everything was delicious and the staff were so nice and helpful. The pool was our favorite part!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Cyndie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location of my colorful room & loved the chandelier and sconce.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like no other
Absolute heaven. A place like no other. Have wanted to stay here since I was a kid in the 60s and was not disappointed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at the Madonna inn
Beautiful, ornate, friendly staff
Stayed 2 nights in Jan 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are great.. grounds are great... but the absolute best thing about this place is the customer service. Had a great experience thank you. Will be back for sure
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome as always
Stayed 2 nights in Dec 2023