Ratings based on 1,242 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Atlanta, GA

Overrated Hotel

Posted May 25, 2015
Pros: None.
Cons: Need to state clearly on the website that the family building is located behind the play ground area. Also it didn't specify that it had hallway.
Location: The location was good as it's close to ocean coastal and had easy access to see.
Booked two bedrooms for my family to spend a weekend. The review was very good and the hotel looked pretty nice from the advertised pictures. Even the hotel is located near ocean coastal, our room didn't have the ocean view as the building with over two bedrooms (or family rooms) were located in the back of parking area and completely blocked by the front building and play ground area. I politely asked the receptionist whether she could put us on a higher floor, but her answer was cold no. The worst part was that that one of our two bed room was very close the hall alley, and people can see through from the window when they passed by. Also a lot of noise came from the hall. I'm not very picky person, but this hotel was a complete disappointment for those have family over 5 people.
5 out of 5
Recommended
for Everyone
by A verified traveler

Plushy hotel very clean

Posted May 24, 2015
Room was very clean. Large room. Newer hotel. Heater only no A/C.
Comment from Hotel Management
May 29, 2015 by Erik, Hotel Management
Thank you for staying with us, we are glad that that the large accommodations made a positive impression on you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Wales

Spotlessly Clean Suites

Posted May 19, 2015
Pros: Cleanliness and friendliness. Really relaxing.
Cons: Bit if road nose if you are on that side of the building.
First impressions weren't great but this is a little gem. Two double rooms, with toilet/bath/shower facilities in each and a shared microwave oven. The whole complex, including the rooms, is kept spotlessly clean. Short but difficult walk down strep steps to the beach. Be warned there is not much in terms of shops/ restaurants in easy walking distance.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, CA

Good hotel for family stays

Posted May 18, 2015
The hotel was ok overall. For the price I expected more. The location on the beach was great. The staff was great. The room was ok. You could hear every noise of every neighbor or passer-by from voices to doors closing to babies crying. I felt like it was in my room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pismo beach ca

Fantastic views

Posted Apr 28, 2015
Really great hotel. The staff is super friendly, eager to help. The ocean views are phenomenal! I will stay there again next time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Posted Apr 6, 2015
Pros: Great location and views!
Cons: More outdoor deck lounge space.
Large comfortable rooms. Ocean front rooms have incredible views. Good breakfast in the am.
Comment from Hotel Management
Apr 17, 2015 by Erik , Hotel Management
Thank you for taking the time to write a review of your stay. It was our pleasure to welcome you to the hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Great view from our room. Kids really enjoyed the outside games. Pillows were very small.
Comment from Hotel Management
Apr 17, 2015 by Erik, Hotel Management
We are thrilled that your family enjoyed the hotel and that the kids enjoyed the games on our expansive game deck. I appreciate the feedback on the pillows.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom visalia, ca

Everything and more!

Posted Apr 5, 2015
Staff was amazing with all requests. Room was spacious and clean. The games in the courtyard offer great family time after a day at the beach.
Comment from Hotel Management
Apr 17, 2015 by Erik, Hotel Management
The staff works hard to honor all guest requests so thank you for validating their efforts. We look forward to seeing you again the next time you are in Pismo Beach.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

Family friendly!

Posted Apr 5, 2015
Pros: Proximity to beach, activities for kids.
Cons: Obviously a lot of families stay here creating a lot of wear and tear.
Location: Guiseppes Express pizza was phenomenal!
Enjoyed the family suite allowing the kids to have their space and the adults to have theirs! Excellent ocean view!
Comment from Hotel Management
Apr 17, 2015 by Erik, Hotel Management
We appreciate the comments and hope to see you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
It was beautiful.. . Just wish I would have gotten a Oceanfront suite. . The staff is friendly and helpful always greater us with a smile and hello...
Comment from Hotel Management
Mar 25, 2015 by Erik Mund - General Manager, Hotel Management
Thank you for your feedback! Our ocean front suites are marvelous, we'd love to welcome you back in one for a future visit.