Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
70% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel good, parents terrible

Posted Mar 22, 2015
Very nice hotel. Unfortunately there were MANY young (8-12 years) kids staying at the hotel and were not managed by their parents. Running in the halls being loud and rude. Not the fault of the hotel but poor parenting.
2 out of 5
by A verified traveler

Loud area.

Posted Mar 14, 2015
Next to train tracks. Room very old towels and sheets.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Good value.

Posted Mar 9, 2015
Uneventful in a good way. Good place to sleep. Beds and climate control were comfortable. Television and internet worked fine. The breakfast was fine fo the price paid. Location was good for our needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Pros: Location and amenities
Cons: Faucet in tub dripped
Good basic place to overnight. Price good. Enjoyed breakfast and happy for the free wifi.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Okay. Breakfast didn't keep food items filled. Ran out of biscuits, eggs. Also mattress a little too firm, but overall not a bad place to stay.
1 out of 5
by A verified traveler

Gross

Posted Feb 16, 2015
Gross, really gross, smelly, stinky, dirty, noisy,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey Mexico

muy buena pero falta personal que hable español

Posted Jan 3, 2015
Pros: la ubicacion
Cons: tener personal que hable español
Location: compras y un paseo
muy buena pero falta personal que hable español, aunque la señorita de la tarde y noche es muy servicial y apoya a uno en sus dudas
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradable cerca de los Mall de San Marcos

Posted Dec 1, 2014
Pros: La cercania con Mall,Tiendas de inportacia y restaurantes
Cons: El personal solo habla Ingles seria importante si pudieran tener un recepcionista bilingue
Location: Bastantes tiendas departamentales de renombre o puedes disfrutar el Centro de la Ciudad de San Marcos
Muy buen hotel cerca de los Mall de San Marcos y otras tiendas de importancia, el desayuno es sencillo pero bastante bien la atencion es buena en general.
5 out of 5
Recommended
for Everyone
by A verified traveler

vacaciones geniales

Posted Nov 30, 2014
Pros: recomendado
Cons: sigan con su buen servicio
Location: el mejor lugar para hacer excelentes compras
en el lapso q estuvimos ahí todo estuvo de maravilla, lo recomendamos ampliamente
3 out of 5
by A verified travelerfrom KS

Basic Lodging, Clean, Safe

Posted Oct 11, 2014
Located on a frontage road next to interstate. This Best Western property is most similar to a small, Super 8 or Econolodge. It's basic lodging in a small compact space. Basically it's $40-$50 a night property - the nearly identical independent motel next door has a permanent neon light advertising $39.95 per night, which looked about right for the area - but since we booked sight unseen online on a busy weekend, our rate was $105. I had thought it might be a larger, more spacious hotel because of the rate. Oh well. Property is well kept, neat, maintained. It appears to have been renovated within the last couple of years. Small pool area was sparkling clean. Awesome staff. At breakfast, they were quick and attentive, keeping the breakfast area clean and well stocked. Given the tiny space, with a full hotel and only a handful of tables, the staff really has my respect. I found the beds rather hard, and uncomfortable and so slept fitfully. However, I sleep on a pillow top mattress at home. In short, if you're looking for clean, safe, modern basic lodging in a budget class hotel, this BW fits the bill. If you're looking for comfort & a place to spread out, this wouldn't be my first choice.