Exterior detail
Check availability

Reviews of Hotel Patagonia Plaza

3.5 out of 5
Hotel Patagonia Plaza
Av. San Martin 502, San Martin de los Andes

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 112 reviews" "
Rating 8 - Good. 48 out of 112 reviews" "
Rating 6 - Okay. 8 out of 112 reviews" "
Rating 4 - Poor. 5 out of 112 reviews" "
Rating 2 - Terrible. 3 out of 112 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice place
Stayed 2 nights in Mar 2024
Response from Maite on Apr 9, 2024
Thanks

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2024

10/10 Excellent

ALBERT

Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an old fashioned yet beautiful hotel, a perfect combination for the San Martin de los Andes town. It's kind of a magical feel. Would love to return.
Stayed 1 night in Sep 2022
Response from Maite on Apr 4, 2023
Thank you so much for comment. Glad to know you enjoyed your time here.Hope to have you back in another trip.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room I booked on the web site was not the room I was given, despite showing the my booking room picture the reception said I had the room I booked!! It was in my opinion a standard room not superior I had booked. No air con, hair dryer not working and insecure.
Stayed 1 night in Mar 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect large hotel
Great location
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel well situated and well run, but thin walls, so woken at 4 am by some other guests playing music. I assume this doe snot happen all the time--most people are asleep at that time--but there is an issue with the construction of the building.
Stayed 1 night in Sep 2018

8/10 Good

Juan, New York, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, clean, comfortable, facilities. Some of the staff were very good, some not so much. Internet is very good, though there are not many areas for "business" work. The ancillary services they use or recommend are all excellent. I recommend it and would come back!
Stayed 1 night in Aug 2018

10/10 Excellent

Renato, Brasília, brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice. not the greatest but fine.
Stayed 2 nights in Nov 2017

10/10 Excellent

Bea, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facilities and location
The staff was courteous and willing to help Breakfast was classical continental type, very reasonable The room was adequate except for two things missing, air conditioning and a shower pad to prevent slipping
Stayed 3 nights in Jan 2018

8/10 Good

Carol, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location but on noisy street
Very nice hotel with very friendly staff. Room is clean and comfortable. Our room was right on the Main Street and it was very noisy until about 1 am with cars and foot traffic. The WiFi connection is spotty.
Stayed 1 night in Jan 2018

10/10 Excellent

Kerry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the heart of San Matin
Good choice for a stay in San Martin. Centrally locates, helpful staff, open space in lounge area. Clean and comfortable rooms. As a solo traveller I felt very safe here. Will return again.
Stayed 5 nights in Nov 2017

10/10 Excellent

Mirta, CORDOBA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best place in san martin de los andes
the staff and the restaurant was the best of san martin

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Up scale but disappointing
Up scale hotel. Although the the weather was cool and heating off, the room was too warm. Lots of traffic noise so an open window had mixed results. Breakfast is good though the scrambled eggs were old and cold.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Too expensive and a crap hotel
Breakfast is ordinary, rooms are awful, water pressure is rubbish. Way too expensive.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel close to everything.

10/10 Excellent

Monica Sandra

Stayed 4 nights in Jan 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Maite on Oct 10, 2023
Muchas gracias por su valoracion.

10/10 Excellent

Pablo

Liked: Property conditions & facilities
.
Stayed 4 nights in Sep 2023
Response from Maite on Sep 22, 2023
Muchas gracias por su valoracion.

8/10 Good

Hercilio Porfirio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2023
Response from Maite on Aug 30, 2023
Muchas gracias por su valoracion.

10/10 Excellent

alonso

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023
Response from Maite on Apr 4, 2023
Muchas gracias por su devolución, me alegra que haya disfrutado su estadía en el hotel. Los esperamos en otro viaje.

10/10 Excellent

Sandra

Stayed 2 nights in Dec 2022
Response from Maite on Apr 4, 2023
Muchas gracias por su devolución, me alegra que haya disfrutado su estadía en el hotel. Los esperamos en otro viaje.

8/10 Good

Eduardo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Maite on Sep 22, 2023
gracias

8/10 Good

chun an

Stayed 2 nights in Jan 2022

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

8/10 Good

Susana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente muy agradable. No tiene restaurante.
Stayed 1 night in Jan 2022

8/10 Good

julio

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
NO VOLVERIA
LAMENTABLEMENETE TOME UNA SUITE, PARA ESTAR MEJOR, PERO NO ENTIENDO A QUIEN SE LE OCURRE PONERLA EN EL PRIMER PISO, SIENDO ADEMAS ABIERTO EL ESPACIO DEL LOBBY, CON LO CUAL DESDE LAS 7 DE LA MAÑANA YA NO SE PODIA DESCANSAR POR EL RUIDO DEL PERSONAL PREPARANDO EL DESAYUNO, Y LUEGO LOS PASAJERSO DESAYUNANDO, LAS SUITES SIEMPRE SON EN LOS ULTIMOS PISOS. LA ALFOMBRA ERA UNA MUGRE, TODA MANCHADA. MUY BUEN DESAYUNO. EN EL FRONT DESK, SE DEBE RESALATAR LA ATENDION DE MICAELA, NOS SOLUCIONO TODOS LOS PROBLEMAS, EL REMISSE, LAS RESERVAS, HASTA LOGRO NOS MANDARAN UNA BUFANDA DESDE PAIHUEN QUE OLVIDAMOS EN LA CENA DE FIN DE AÑO. EL RESTO DEL PERSONAL DEL FRONT DESK, PARA EL OLVIDO, VARIAS VECES TUVIMOS QUE SOLICITAR SE COLOQUEN LOS BARBIJOS Y LA SEÑORA MAYOR UNA IRRESPETUOSA
Stayed 3 nights in Dec 2021

4/10 Poor

juan

Liked: Property conditions & facilities
Disliked: Cleanliness
Disconformidades
Lo que se ofrece existe pero no con la calidad y alcance esperables..hay piscina, pero no batas ni sandalias, como he encontrado en el 100% de los hoteles de la categoria que dicen tener..el jacuzzi de mi habitacion, la de mas categoria, tenia unas medidas ridiculamente pequeñas, midiendo solo 1,70 m debia tener las rodillas flexionadas y del pecho para arriba fuera del agua..lo use una sola vez, era "contracturante". la señal de WIFI muy baja, y al tener interferencias los datos moviles, dentro de la habitacion no habia señal de calidad.
Stayed 8 nights in Sep 2021

6/10 Okay

Nicolás

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Me gustó la ubicación . No me gustó la habitación, muy chica , no había enchufes, el espacio de piscina climatizada estaba despintado
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Muy limpio,ordenado .El personal del desayunador desborda de amabilidad y atención. En general todo El personal
Stayed 3 nights in Feb 2021

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

8/10 Good

Juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención del personal, cómodo, muy bien ubicado. Todo excelente
Stayed 3 nights in Jan 2021

8/10 Good

Sebastián

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

10/10 Excellent

Juan Pablo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Agradable visita
Excelente ubicación. Habitaciones impecables, amplias y luminosas. Desayuno buffet abundante, muy rico, con excepción del café que no es bueno. Mucha demora en servir la cena y la preparación queda al debe... es preferible comer afuera
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
En las habitaciones solo tienen enchufes de electricidad con las normas locales. No es posible usar por ejemplo un equipo con enchufe americano. En recepción no disponen de adaptadores que puedan prestar a sus clientes.
Stayed 2 nights in Feb 2020

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Pilar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Horacio

Stayed 2 nights in Jan 2020

10/10 Excellent

Quentin

Stayed 1 night in Jan 2020

6/10 Okay

Guillaume

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

MICHELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu volto.
Com certeza vou voltar, fiquei muito satisfeita c o quarto, só a cama q achei muito mole. Mas o café da manhã excelente, a atenção dos funcionários, a limpeza, td nota 10.
Stayed 2 nights in Jul 2019

8/10 Good

Gera

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

6/10 Okay

Enrique

Disliked: Staff & service, property conditions & facilities, room comfort
Se ha deteriorado con el tiempo
Hotelería normal calidad media. Relación precio/calidad desfavorable. Habitaciones pequeñas, camas que requieren reposición. Hotel no cuenta con alumbrado de emergencia para todo el hotel. Una interrupción del suministro eléctrico debió ser superada con conexiones transitorias. Cabe reconocer la excelente disposición para superar el inconveniente. Frutas y pastelería del desayuno debe mejorar.
Stayed 3 nights in Jul 2019

8/10 Good

Eva

Liked: Staff & service, property conditions & facilities, room comfort
Estuvo bien, pero el aseo de las habitaciones, muy deficiente El resto muy bien, si Restaurant es muy bueno, la garzona in siete
Stayed 4 nights in Apr 2019