Property entrance
Check availability

Reviews of CordeValle

5 out of 5
CordeValle
1 Cordevalle Club Drive, San Martin, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 89 out of 109 reviews" "
Rating 8 - Good. 13 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 2 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Shabneez

Great experience
Stayed 2 nights in Aug 2023
Response from Rian on Oct 1, 2023
Hello Shabnezz, Thank you for the wonderful review. We hope to see you again soon!Regards, Rian ObispoFront Office Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Rian on Oct 1, 2023
Hello Jennifer, Thank you for the wonderful review. We hope to see you again soon!Regards, Rian ObispoFront Office Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Frequent guest
Amazing service as always They are remodeling the rooms and, at least right now, the landscaping is pretty poor compared to what it used to be. They replaced the backyard grass with rocks (boo!) and took out a lot of the plants along the cottages.
Stayed 3 nights in Apr 2022
Response from FOM on Apr 20, 2022
Dear Guest, Thank you for the feedback. I am glad our staff keeps meeting your expectations during your stay here a Cordevalle. I will mention this to our Executive Team to further discuss about the outside landscaping. If you have anything further you would like to mention, please do not hesitate to reach out to me directly. Thank You, RIan Obispo, Front Office Manager

10/10 Excellent

Dwight

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the most well-Maintained property I have ever stayed in.
Stayed 1 night in Mar 2022
Response from FOM on Apr 20, 2022
Dear Dwight, Thank You for the wonderful feedback. We hope to have you back with us at CordeValle soon. Thank You, Rian Obispo, Front Office Manager

10/10 Excellent

Harriet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service exceptional Peaceful surroundings & beautiful No hassles at any point
Stayed 2 nights in Nov 2021
Response from FOM on Nov 23, 2021
Hello Harriet, Thank you for the wonderful review!! We hope to have you back with us soon. Once again thank you for staying with us here at CordeValle. Kind Regards, Rian Obispo, Front Office Manager

8/10 Good

Lorayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very beautiful, quiet, very nice room. Wonderful waiter from El Salvador, great caddy Felix
Stayed 2 nights in Oct 2021
Response from FOM on Oct 13, 2021
Dear Lorayne, Thank you for the wonderful review. I will make sure that Jose and Felix are properly acknowledge for the great work they have done. We hope to see you soon. Regards, Rian Obispo, Front Office Manager

8/10 Good

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent venue but missing one thing
Stayed here for our wedding! It was a gorgeous venue and everyone was very friendly. I was a bit disappointed that they didn’t leave a bottle of champagne or acknowledge it was our wedding weekend while we were staying there- I mentioned it in our reservation. Would have been the final touch we needed.
Stayed 2 nights in Sep 2021
Response from FOM on Sep 7, 2021
Dear Anat, First and far most congratulations on the wedding. I am sorry that your wedding was not acknowledge during your stay by our staff. Please let me know when you stay with us again, I would love to make it up to you. Thank you again for the feedback, I will make sure the staff is given your feedback so we can work on the issue. Sincerely, Rian Obispo, Front Office Manager

10/10 Excellent

Madilyn

Traveled with family and small children, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff and service I’ve ever had staying at a hotel. Beautiful grounds. We brought our baby and our dog and they set up the room perfectly for the both of them.
Stayed 1 night in Aug 2021
Response from FOM on Sep 15, 2021
Dear Madilyn, Thank you for taking the time give us your feedback. We always appreciate hearing feedback about the experience that we provide. I glad that everyone was so helpful here at CordeValle. If you have any further comments you would like to share please do not hesitate to reach out to me directly. Once again Thank You for staying with us at CordeValle, we hope to see you again soon. Kind Regards, Rian Obispo, Front Office Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and setting
Stayed 2 nights in Aug 2021
Response from FOM on Aug 30, 2021
Thank You for the Wonderful 5 out of 5 rating. We hope to have you back with us here at CordeValle soon. Warm Regards, Rian Obispo, Front Office Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Talia Lauber on Apr 6, 2021
Dear Christopher, Thank you for your kind review, and we are happy to see that you enjoyed your recent stay with us at CordeValle! We hope to see you another time soon! Until then, take care. Kind Regards, Talia Lauber

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and kind staff. Enjoy the hike on the trail. Overall a relaxing and special stay. We were disappointed that the fireplace did not work very long and the bathwater did not get very hot.
Stayed 1 night in Mar 2021
Response from Rian Obsipo on Apr 1, 2021
Dear Guest, Thank you for taking the time to review our hotel. I am Happy to see that you enjoyed your experience with us at CordeValle. I do want to apologize for the for the issues you faced in your room. If you could please let me know what room number you were in, so I could have my engineering team take a look at the issues. Thank You again, and we look forward to welcoming you back to CordeValle! Warm Regards, Rian Obispo Front Office Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was truly incredible. COVID prevented valet parking so they provided free parking, right close to the main lodge, and came with a golf cart to pick you and your belongings up. The staff was INCREDIBLY attentive and went above and beyond! Coming back next month!!!
Stayed 1 night in Mar 2021
Response from Rian Obsipo on Mar 13, 2021
Dear Guest, Thank you for taking the time to review our hotel. I am thrilled to see that you enjoyed your experience with us! I will certainly share your kind words with the entire team. Thank you again, and we look forward to welcoming you back to CordeValle. Sincerely Rian Obispo, Front Office Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating the property was lovely and the tranquility of the resort was priceless
Stayed 2 nights in May 2018
Response from The CordeValle Team on Jun 2, 2020
Thank you for taking the time to provide us with your feedback! We are happy to hear that we were able to make your stay enjoyable, and hope to see you again here at Rosewood CordeValle.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding accomodations, food, staff, and amenities.
Stayed 2 nights in Feb 2020
Response from CordeValle Team on Feb 17, 2020
Thank you for your review! We hope to be able to welcome you back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Reservations Team on Feb 3, 2020
Thank you for taking the time to submit a review. We hope to welcome you back to Rosewood CordeValle soon!

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from The CordeValle Team on Feb 1, 2020
Thank you for taking the time to give us a review. We hope to welcome you back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from CordeValle Team on Jan 28, 2020
Thank you for taking the time to give a review. We hope to welcome you back soon!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from CordeValle Team on Jan 28, 2020
Thank you for taking the time to give a review. We hope you will allow us the opportunity to improve on your next visit. We would love to hear additional feedback and what we can do to improve.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from CordeValle Team on Jan 28, 2020
Thank you for taking the time to give a review. We hope to welcome you back soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
The joke was that we didn't get to touch the big heavy doors to enter the main building. Someone was always on top of it, in or out, with a pleasantry to boot. All parts of the service team were similarly proficient, pleasant, and helpful. The food at the members only (unless staying at the hotel) restaurant was simply incredible -- best gnocchi and steak, ever, and we both travel enough to be pretty calibrated, even with 5-star service. The hotel is set against a golf course surrounded by mountains and walking trails. The one blemish on their service was to mount many helpful signs leading from the clubhouse to the hiking trails, and to then drive over in a golf cart and angrily demand we vacate the golfing area. Like, but, you literally have signs directing people to walk that way. All the more jarring for how pleasant every other interaction was. It was my girlfriend's birthday, and they left a complimentary cake and bottle of red for us at check-in. Flourishes like that, that aren't a huge deal but also aren't a tiny pleasantry, really solidified our opinion: Best. Hotel. Ever. Also. The view from the room is kind of fantastic. Hills. Fog. Mood.
Stayed 1 night in Dec 2019
Response from CordeValle Team on Dec 27, 2019
Thank you for your kind feedback. We are sorry about the mishap with the signage/hiking trail, our team is reviewing thanks to your information. We are happy to hear that you had such a wonderful experience overall and we can't wait to welcome you back!

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019
Response from Reservations Team on Oct 22, 2019
Thank you for taking the time to review Rosewood CordeValle. We hope to welcome you back soon!

10/10 Excellent

Isabel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must get away!
Excellent staffs and very caring!
Stayed 1 night in Sep 2019
Response from CordeValle Team on Sep 13, 2019
Thank you for your kinds words. We can't wait to welcome you back!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was fabulous! Everything was beyond perfect!
Stayed 2 nights in Aug 2019
Response from Rosewood CordeValle Team on Aug 29, 2019
Thank you for your review. We are so happy to hear you had a wonderful stay and we hope to be able to welcome you back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Rosewood CordeValle Team on Aug 29, 2019
Thank you for your review, we hope to be able to welcome you back to CordeValle soon!

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived having to change clothes quickly for a wedding at a nearby winery. The initial indication is we would need to wait for a cart to come back to take us to our room. When we said we would walk, they found someone to take us quickly. We returned from the wedding at 1 a.m. and the next morning my wife had a migrane. At 9:30 the doorbell rang with a maid asking if we needed water for the coffee machine? Why not put there the night before? Then at 10:00 I went out on the patio to enjoy the view, a coffee an not wake my wife. Immediately in the adjoining patio maintenance had a blower going full blast... finally I got up to go inside and my wife was at the door begging them to stop the blowers at the front door. After this type of morning we asked for a late check out..... they said definitely not as they were fully booked. So we rushed to shower, pack and leave the $500 per night villa, more irritated than anything. My wife spoke to the manager, who said no credit could be given because we had prepaid through Expedia. (Not the first time I have had this issue). The manager offered some credit if we came back (6 hour drive) and to buy us lunch (had just eaten with friends). Probably could have been a good experience with more time, but really awful to have blowers outside $500 per night rooms and ringing doorbells early morning before check-out. Strange.
Stayed 1 night in Jul 2019
Response from Rian Obispo on Aug 2, 2019
Dear Guest, I do want to apologize on behalf of Rosewood CordeValle for the inconveniences you experienced during your recent stay here with us. We take your feedback seriously and the respective departments mentioned have been consulted. We are constantly striving to improve and your feedback allows us to do so. I do want to offer any assistance in planning a future stay, one that you can more properly enjoy. Once again, Thank You for staying with us at Rosewood CordeValle, we hope to see you again. Sincerely Rian Obispo, Front Office Manager

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from CordeValle Team on Jul 22, 2019
Thank you for your feedback! We hope to welcome you back to Rosewood CordeValle soon.

6/10 Okay

Michelle

Liked: Staff & service, room comfort
Nice, but could be better for the price.
I have heard great things about this place and overall their were many positives - the service was good. I ordered room service a few times and the person who took my order was not very helpful. The food was good but pricey for what you get. The rooms are spacious - however the kitchen area needed to be updated and cleaned. The fridge was dripping water and the coffee area was a bit dingy. The bathroom needs to be updated - the shower handle fell off and it was quite dated. The phones were very old and the plugs were not current for technology purposes. The bed was very comfy and the pool area was nice - I was surprised that their was not a hot tub.
Stayed 1 night in Jul 2019
Response from Rian Obispo on Jul 9, 2019
Thank you for taking the time to review our hotel. Your feedback is important as we are always looking to improve upon our product. Should you wish to discuss in further detail please do not hesitate to reach out to me directly. Thank you for choosing to stay with us at Rosewood CordeValle, we hope to welcome you back soon. Sincerely, Rian Obispo, Front Office Manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem tucked away in San Martin. I will return again.
Stayed 1 night in Jul 2019
Response from Rosewood CordeValle Team on Jul 8, 2019
Thank you for your feedback, we hope to welcome you back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Rosewood CordeValle Team on Jul 4, 2019
Thank you for your review, we hope to welcome you back soon!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from CordeValle Team on Jul 1, 2019
Thank you for the review! We hope to welcome you back to CordeValle soon.

8/10 Good

DEAN

Liked: Cleanliness, staff & service, room comfort
Great staff, but overall missed the mark a bit.
First off, the staff is amazing. Everyone we encountered was professional and quick to help. Outstanding team! Unfortunately I can't say the same about the unit. Slightly dated with 4x4 almond tile in the bathroom. We checked in and spent two hours dealing with phones not working, TV's not working. They finally moved us to a different unit. Also kept having to deal with spiders and flies in the units. Dirty hand prints behind the bathroom door, obviously overlooked by housekeeping. We had a large dog show up in our units backyard that would not leave. Food was excellent and I can not say enough about the quality of the staff!
Stayed 2 nights in Jun 2019
Response from Florian on Jun 14, 2019
Dear Dean, Thank you for the positive feedback regarding our staff, we’ll be sure to let them know your kind words! We are sorry to hear that your stay was hindered by a bad experience with your room. We strive to achieve guest satisfaction and all areas and apologize for missing the mark. Your feedback helps us get better. Should you wish to discuss further please do not hesitate to contact me directly. We hope to welcome you back in the future. Sincerely, Florian Obispo Front Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway
Excellent , peaceful and very comfortable
Stayed 1 night in Jun 2019
Response from Crystal on Jun 5, 2019
Thank you for your review. We hope to welcome you back soon!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great experience! All staff was friendly, ready to help. We are at Il Vigneto and had a wondeful dinner. Nothing to complain about at all. Great 'Staycation' for a local, or week away for those coming form out of town.
Stayed 1 night in May 2019
Response from Crystal on May 21, 2019
Thank you for the feedback! We hope to welcome you back to CordeValle very soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb for a relaxing stay
Excellent in every way! I especially want to commend the waiter Alex in the morning. Fantastic service with an excellent attitude.
Stayed 1 night in May 2019
Response from Crystal on May 21, 2019
Thank you for your feedback, we are so delighted you had an excellent stay! We'll be sure to let Alex know of the job well done.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Certainly lives up to it’s reputation and is a Beautiful piece of property.
Stayed 1 night in Apr 2019
Response from Rosewood CordeValle Team on Apr 15, 2019
Thank you for your kind words. We hope to welcome you back soon!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cordervalle is always such a pleasurable experience!
Stayed 1 night in Mar 2019
Response from CordeValle Team on Apr 1, 2019
Thank you for your feedback, we hope to welcome you back soon!

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, cleanliness in the room, magical view, silence...
Stayed 1 night in Mar 2019
Response from CordeValle Team on Mar 26, 2019
Thank you for your feedback. We hope to welcome you back to Rosewood CordeValle soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a weekend getaway
I had a wonderful stay at Rosewood Cordevalle - the staff are super friendly, the golf cart service is extremely convenient, and the facilities were beautiful. Especially impressed with how spacious the rooms are. Food on site (though I only tried breakfast room service) was delicious, which is a good thing considering there are some, but not a ton of options nearby. I'll definitely come back in the future!
Stayed 1 night in Mar 2019
Response from CordeValle Team on Mar 26, 2019
We are delighted to hear of your pleasant stay and appreciate your kind feedback! We hope to welcome you back to Rosewood CordeValle soon.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends Birthday
Wonderful! Best staff, Amazing room . Took cart to Clos La Chance winery. No need to drive . Will definitely be back. Excellent restaurant and room service?
Stayed 1 night in Mar 2019
Response from Crystal on Mar 20, 2019
Thank you for your feedback! We hope to welcome you back soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Free valet, but you have to get a ride in a golf cart to your room. When it’s cold... it’s cold. But it was beautiful and the staff is excellent. I felt like a VIP.
Stayed 2 nights in Feb 2019
Response from Rosewood CordeValle Team on Feb 26, 2019
Thank you for your feedback, we hope to welcome you back to Rosewood CordeValle again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from CordeValle Team on Apr 1, 2019
Thank you for your feedback! We hope we can welcome you back for another stay soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Rosewood CordeValle Team on Feb 26, 2019
Thank you for your feedback, we look forward to welcoming you back to Rosewood CordeValle.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great romantic getaway spot
We had a great mini-getaway at the Rosewood Cordevalle. Service was top notch and the room had a luxury cabin vibe.
Stayed 1 night in Jan 2019
Response from Rosewood CordeValle on Jan 24, 2019
Thank you for your feedback. We look forward to welcoming you back to Rosewood CordeValle!

10/10 Excellent

YI-SHIUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!
Stayed 3 nights in Dec 2018
Response from Marcel Eichenberger on Jan 4, 2019
Dear YI-SHIUAN, Thank you for sharing this excellent feedback with us. It is such a delight to hear your stay was nothing short of amazing. Please do not hesitate to reach out about booking a return trip. Sincerely, Marcel Eichenberger Resort Manager

10/10 Excellent

Haiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Marcel Eichenberger on Dec 20, 2018
Dear Haiyan, We appreciate your wonderful rating of our resort. If there is anything we can do to arrange a return trip, please don’t hesitate to let us know. Sincerely, Marcel Eichenberger Resort Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved very minute of our stay. Great staff. Beautiful property.
Stayed 4 nights in Nov 2018
Response from Rosewood CordeValle on Jan 24, 2019
Thank you for our feedback, we look forward to welcoming you back to Rosewood CordeValle!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Crystal on Nov 13, 2018
Thank you for your feedback! We hope to welcome you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Marcel Eichenberger on Oct 23, 2018
Dear Guest, Thank you for leaving this excellent review—we’re so excited you had a wonderful stay. Sincerely, Marcel Eichenberger Resort Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Marcel Eichenberger on Oct 12, 2018
Dear Guest, Thank you for sharing your review—we’re delighted you enjoyed yourself. Sincerely, Marcel Eichenberger Resort Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Marcel Eichenberger on Sep 4, 2018
Dear Guest, It is such a joy to see your 5-star review. Please do not hesitate to reach out about scheduling a return trip soon. Sincerely, Marcel Eichenberger Resort Manager