Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
3.0 Service & staff
3.5 Room comfort
2.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Mantainance not informed and common areas disabledPosted Sep 1, 2013
Pros: Gelatina in The room works
Cons: Maintenance in The rooms, hot water in shower
Not hot water in showers, employees with higly different training, spa is a separete business.
for Everyoneby Jahan from London
Nice hotel in a quiet locationPosted Jun 19, 2013
I think the owner/manager (Andrea) did our check-in when we arrived and I have to say that it wasn't handled very well - whilst he met every request we had, his reaction when we asked for things (such as an extra heater or even information about the town) seemed to be one of 'surprise' that we were making such requests. All the other staff at Casa Atacama were extremely helpful though and I was impressed with their service. Despite advertising that they offer wi-fi in the hotel, the signal is only good in the rooms near the bar/pool area and they don't make this clear when you book with them (we were only informed about it when we checked). Breakfast was great and they also had eggs/bacon/sausages on offer as well. Location is a little outside the main town but San Pedro is a small town so it's only a short walk in.