Interior detail

Reviews of Terrantai Lodge Hotel

4 out of 5
Terrantai Lodge Hotel
Calle Tocopilla 411, San Pedro de Atacama, Antofagasta

Reviews

9.4

Exceptional

Rating 10 - Excellent. 185 out of 249 reviews" "
Rating 8 - Good. 53 out of 249 reviews" "
Rating 6 - Okay. 6 out of 249 reviews" "
Rating 4 - Poor. 2 out of 249 reviews" "
Rating 2 - Terrible. 3 out of 249 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing
Stayed 4 nights in Apr 2024
Response from Terrantai Team on Apr 22, 2024
Thank you for choosing to stay at Terrantai, Stephanie. It was lovely having you as our guests and sharing this experience with you. We appreciate you dedicating part of your time to review and recommend our services.It means a lot to all of us to recevied positive feedback about our team - it inspires us to always keep improving our services. Kind regards,

10/10 Excellent

Terry, Raleigh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest hotel in San Pedro de Atacama. If it is within your budget, treat yourself! Being my first time to SP de A, the outward facade is very understated (as is typical in this unique city). Upon entering the hotel, you will n be rewarded by the beauty of the facility and the amazing staff. The staff is very attentive and genuinely friendly in a manner that has become all too rare in the travel industry. The showers are good. There are many good restaurants that are nearby and all walkable. Given my tight travel schedule, my only regret is not spending more time here.
Stayed 1 night in Apr 2024
Response from Terrantai Team on Apr 14, 2024
Dear Terry. it was lovely having you and your friends at Terrantai. We truly appreciate your kind word and such detailed feedback about your experience. It means a lot to all of our team to have this thoughtful feedback. We hope to have the opportunity to meet you all again in the future, maybe for more than just a couple of days. Warm regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Terrantai Team on Jan 21, 2024
Thank you for choosing Terrantai and for sharing your experience with us! Best regards,

10/10 Excellent

LARRY, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Terrantai Team on Jan 19, 2024
Hi Larry, it was great seeing you again. Thank you for taking part of your time to rate your experience at Terrantai. We are already looking forward to your next visit. Kind regards,

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Dec 2023
Response from Terrantai Team on Dec 27, 2023
Hello Sri, thank you for choosing Terrantai. It was lovely spending this last Holiday along your family. We are pleased to know that you enjoyed your visit. We hope to see you again in a future opportunity! Kind regards,

4/10 Poor

Yunqi, East Lansing

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Terrantai Team on Dec 20, 2023
Hello Yunqi, thank you for choosing Terrantai. We are sorry to know now that your expectactions were not met while visiting us. It would have been very important to us to have your feedback during your day with us, so we could have undestood better how our services and structure did not meet your travel expectations and provide you with the options that would better suit you and the situation. Bets regards,

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023
Response from Terrantai Team on Dec 11, 2023
Dear Michael, thank you for choosing Terrantai. We hope to see you again in a future opportunity. Warms regards,

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you buzz the door to access the Terrantai Lodge you know you have entered a quality lodging. The managers and staff go out of there way to make your say memorable The accommodations are modern yet authentic, the beautiful pool is enticing after one of many tours available All located in the center of San Pedro so access to great restaurants and shops is around the corner Recommend for your stay in San Pedro and Terrantai stay and extra day after all your tours to just chill and relax Terrantai even hosts daily complementary wine in the early evening to end your day Highly recommend
Stayed 2 nights in Dec 2023
Response from Terrantai Team on Dec 11, 2023
Dear Michael, thank you for choosing Terrantai. It was great having you stay with us on both your stays in San Pedro. We appreciate you dedicating part of your time to share your experience and impressions about our hotel and our team in such kind words. We hope to see you again in a future opportunity. Warms regards,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Terrantai Team on Nov 13, 2023
Thank you for sharing a bit more of your experience at Terrantai with other travelers! It was great having you as our guest Jason, and we would love to meet you again ina future opportunity. Warm regards,

10/10 Excellent

Qi

Stayed 2 nights in Sep 2023
Response from Terrantai Team on Sep 18, 2023
Thank you for choosing Terrantai and rating your experience with us! Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great all around no complaints
Stayed 4 nights in Aug 2023
Response from Terrantai Team on Aug 30, 2023
Hi Michael, thank you for taking part of your time to share your impressions about your stay and our team. It was great havig you as our guest and we hope to see you again in the future! Warm regards,

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
Terrantai is a beautiful hotel with wonderful staff in a great location.
Stayed 4 nights in Jul 2023
Response from Terrantai Team on Jul 31, 2023
Hi Ellen, thank you for choosing Terrantai - it was lovely sharing these days with you. We appreciate you dedicating part of your time to share your experience and impressions about your stay with other travelers - it means a lot to us. Kind regards,

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the evening wine tasting as it allowed you to meet other guests and share travel experiences. The staff was amazing and so helpful. This is definitely the place to stay in San Pedro!
Stayed 4 nights in Jul 2023
Response from Terrantai Team on Jul 19, 2023
Hello Abigail, thank you for choosing Terrantai to be a part of your experience in Atacama Desert. It was lovely having you as our guest, and we are very pleased to know that our services could make such a positive impression and leave this kind imprint at your travel memories. It will be great to have you visit us again in a future opportunity! Kind regards,

10/10 Excellent

Iago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Equipo Terrantai on Jul 10, 2023
Muchas gracias por haber eligido a Terrantai para ser parte de su experiencia explorando el Atacama. Agradecemos haber compartido sus impresiones acerca de nuestro hotel y servicios en su evaluación! Saludos,

10/10 Excellent

Alessandro

Traveled with partner
Liked: Property conditions & facilities
Nice, clean and cosy
Stayed 3 nights in May 2023
Response from Terrantai Team on May 29, 2023
Thank you for choosing Trrantai and sgharing your experience with us Alessandro. We are pleased to know we could leave an imprint at your travel memories with our services and structure. Kind regards,

10/10 Excellent

Vaida

Stayed 3 nights in Apr 2023
Response from Equipo Terrantai on May 24, 2023
Muchas gracias por haber eligido Terrantai y compartir sus impresiones acerca de su hospedaje! Saludos,

8/10 Good

vijaya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
while atacama is a bit expensive this lodge cost about $200 / night is way overpriced! staff are very friendly particularly front desk agent carla. but rooms are small with no ac/ heating or tv/ phone in room. small bathroom but shower works well with hot water. you would expect a bit more for this price. otherwise, bed very comfortable, loved the location, clean facilities and evening free wine sampling is a nice touch. just a bit overpriced.
Response from Terrantai Team on Feb 13, 2023
Hello Vijaya, thank you for choosing Terrantai. We are glad to know that our team helped you have an even better experience while exploring Atacama. We have great deals for travelers that book in advance - and we would love to have you stay with us again in a future opportunity. We recommend booking our Andina Vista Jardin room type, for more space and facilities. The hotel was designed at the space of an ancient XIX Century House, with rooms that have between 14m² and 21m² according to the chosen room type. Our architecture was planned to promote disconnectionn with the outside world, recreating a space for truly enjoying the deserts magic. Thank you for taking part of your time to share your thoughts and impression about our hotel, we appreciate it. Warm regards,

10/10 Excellent

LARRY, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a unique oasis in the middle of the Atacama Desert. The owner, Christian, has succeeded in making this hotel special with complimentary tea time at 4 - 6 pm and wine tasting from 7 - 9 pm in the common area next to the reception office allowing guests from everywhere to mingle and get to know each other. Buffet breakfast was delicious every morning including but not limited to fresh squeezed orange juice and other fruit juices, homemade bread, fresh fruits and eggs cooked to order. The room was very clean and comfortable. The complimentary guest offsite parking was in a secure parking lot and each guest using the lot is loaned a key to the gate. I am looking forward to return visit.
Stayed 4 nights in Jan 2023
Response from Terrantai Team on Feb 1, 2023
Hi Larry, thank you for choosing Terrantai and allowing us to be a part of your journey in Atacama. It was great having you as our guests and we really appreciate you taking part of your time to share your experience with us in so many kind words. The hotel owner is Mr. David Barrera, and Christian is part of our team - always looking out for our guests with his insights and knowledge about San Pedro and surroundings. We hope to see you in the future if you ever decide to come back to Atacama. Warm regards,

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Terrantai. Very central, great facility, beautiful pool and amenities!
Response from Terrantai Team on Dec 22, 2022
Hi Peter, thank you for choosing Terrantai and sharing your experience with us. It was great having you as our guests and we are glad to know that you enjoyed your time with us. Warm regards,

10/10 Excellent

Vinodchandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, especially Christian was so helpful at reception. Nothing was a problem. Our stay there was very memorable and would happily stay there again
Stayed 3 nights in Dec 2022
Response from Terrantai Team on Dec 15, 2022
We would love to have you as our guest once again! It pleases us to know that our team was able to leave a positive imprint at your travel experience and that we are now part of your travel memories. Kind regards,

10/10 Excellent

Caroline, LAWRENCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what an amazing property! Wonderful staff and beautiful grounds. The wine tasting evenings were a great chance to meet fellow travelers and share stories. Clean and well maintained property. Very nice breakfast. Highly recommend this gem.
Stayed 2 nights in Nov 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is perfect. The staff, specially Lucy, Dayana, Christian and Fiore were amazing. Thanks for making the trip an excellent experience.
Stayed 3 nights in Nov 2022
Response from Terrantai Team on Nov 16, 2022
Hi Claudia, we were pleased to have you as our guest! Thank you for sharing your experience with us, and for the kind words directed to our team - it fills us with joy! We are happy to know that you had a great time at Terrantai. Kind regards,

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location in town
Best Location if you like to be in town. Cristian and Lucia were charming and super helpful, as were the lovely girls who looked after us at breakfast. Highly recommend it.
Stayed 2 nights in Nov 2022
Response from Terrantai Team on Nov 16, 2022
Hi Charles, it was greating having you as our guest! Thank you for sharing these kind words with us - it fills us with joy to know that we could leave a remarcable imprint on your travel memories. Kind regards,

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff. A sanctuary in the centre of the ‘town’. Lovely, if cold, small pool area to relax in, if you get the time. Standard rooms are small and a little tired around the edges, but have everything you need. Free evening wine tasting is a bonus.
Response from Terrantai Team on Nov 16, 2022
Hi Jamie, thank you for taking part of tyour time to share your experience with us! It was lovely having you as our guest and we really appreciate you sharing your thoughts and impressions regarding our hotel with us. All feedback we receive from our guests are a new opportunity to keep improving our services and structure. Kind regards,

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022
Response from Equipo Terrantai on Oct 17, 2022
Gracias por compartir sus impresiones con nosotros!

10/10 Excellent

Melby E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent guest service, helpful and professional. Lucia and Cristian were wonderful.
Stayed 4 nights in Sep 2022
Response from Terrantai Team on Oct 5, 2022
Thank you for choosing Terrantai for your stay and for sharing your experience with us Melby! It was great having you as our guest - we are glad we could leave our imprint at your vacation memories. Kind regards,

10/10 Excellent

Lakshmi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location everything within 5 minutes of walking distance, clean and modern facilities, very comfy bed, free wine tasting every evening feom 6 pm to 8 pm. Best of all, the service which is 5 star. Andres, Cristian and Lucia go out of their way to welcome guests and help
Stayed 4 nights in Aug 2022
Response from Terrantai Team on Sep 5, 2022
Thank you so much for sharing your experience with us in such kind words! Your opinion is very important for us to keep always improving our services and facilities. Kind regards,

10/10 Excellent

Shadan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Lucia, Monica, and Christian were all extremely helpful and amazing. Breakfast was delicious. Rooms are clean and the property is lovely. They have wine tastings in the evening too. Very friendly staff and perfect location.
Stayed 3 nights in Mar 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay, Will Be Back
The staff at Terrantai was outstanding and went above and beyond in helping me to get my required 24 hour COVID test to get on my flight home despite it being Dec 31st and a holiday. If it hadn't been for the efforts of the staff here, I wouldn't have been able to board my flight on Jan 1st; the amount of effort they expended helping me was impressive, I cannot thank them enough. The hotel itself is also outstanding. I've stayed in everything from hostels to 5 star resorts and the beds here were just as comfortable as any 5 star resort. My room stayed cool throughout the day despite the heat outside, the daily cleanings were thorough and the daily breakfast buffet was really nice (and they even provided gluten free items to accommodate my allergy, which was wonderful). If I ever come back to San Pedro de Atacama, I will absolutely be staying here again.
Stayed 4 nights in Dec 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
This is a great place to stay. The staff were absolutely brilliant ; very helpful, welcoming and genuinely friendly. It is well located and creates a real ‘home from home’ atmosphere.
Stayed 4 nights in Mar 2020
Response from Terrantai Team on May 12, 2020
Thank you so much for your nice words, we hope to have you sgtaying with us again in the future!

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
boutique hotel
Great location in the middle of town. Lovely ambiance with very friendly and helpful staff. Great architecture! Small room but we were mostly out exploring this beautiful area including the Andes mountains and lakes and floating in clear salt flat lagoons.
Stayed 5 nights in Feb 2020

10/10 Excellent

Maria Regina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little gem
This is one boutique hotel that makes the guests feel like friends. Service is great, breakfast is delicious, location is smack in the center of town, rooms are spacious, comfy and feature more ammenities than most. Overall, a lovely little gem of a hotel where I'd gladly stay again!
Stayed 2 nights in Feb 2020
Response from Terrantai Team on Mar 17, 2020
Thank you for youor nice words

10/10 Excellent

Patricia C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Terrantai Team on Mar 1, 2020
Gracias!

10/10 Excellent

Gabriel, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, service is excellent, staff is very friendly and helpful
Stayed 3 nights in Feb 2020
Response from Terrantai Lodge Andino on Feb 13, 2020
Thank you for your kind words!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, delicious staff, close to everything in San Pedro. Rooms are a bit too small and not easy to move around for two personns with luggage.
Stayed 4 nights in Feb 2020
Response from Terrantai Lodge Andino on Feb 13, 2020
Thanks for sharing your opinion, hope to have you back sometime!

10/10 Excellent

William Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing place! The hotel is in the center of town and the staff are phenomenal. We had a wonderful stay and would highly recommend Terrantai to anyone planning a trip to San Pedro de Atacama!
The beautiful pool.
Stayed 2 nights in Jan 2020
Response from Terrantai Staff on Jan 31, 2020
Thanks William! Hope to see you again in our house!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Incredible hotel and amazing service
Stayed 1 night in Jan 2020
Response from Terrantai Staff on Jan 31, 2020
Thanks Matthew!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, gorgeous traditional home that has been modernized into a hotel, staff were excellent
Stayed 4 nights in Dec 2019
Response from Terrantai on Jan 9, 2020
Thank you very much for your kind words. It is fulfilling for us when our guest enjoy their stay, we hope to see you back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cien por ciento recomendable
Excelente servicio, gran ubicación; estadía de altísimo nivel, en un lugar privilegiado. Gracias a todo el equipo y muchas felicidades
Stayed 3 nights in Dec 2019
Response from El Equipo Terrantai on Jan 6, 2020
Gracias por sus comentarios, lo hacemos con mucho gusto!

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and staff
Incredibly helpful and friendly staff. Felt very welcome and taken care of. Great place!!
Stayed 2 nights in Dec 2019
Response from Terrantai Team on Dec 17, 2019
Thank yu so much for your nice comments, we wish you Merry Christmas and a Happy 2020!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much and the staff were so nice!
Stayed 3 nights in Oct 2019
Response from Magalí Herrera on Nov 2, 2019
Thank you very much, every part or job we do with love, and it's great to know that you could feel that. If want to come back, we´ll happy to receive you again.

10/10 Excellent

Luis, Ponce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, excellent location, excellent service, staff always trying to help you
Stayed 2 nights in Sep 2019
Response from Magalí on Oct 5, 2019
Luis, thank you so much for your review. It was a plasure to have you here. If you decide to come back to San Pedro, is going to be great to recive you again.

8/10 Good

Elizabeth, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, and super friendly and helpful staff....be sure to stop in for the live music in the lobby (it was WONDERFUL) and wine/cheese most nights. A perfect place to stay in San Pedro.
Stayed 2 nights in Jun 2019
Response from Milan Aguilera on Sep 6, 2019
Thank you very much for taking the time to leave us this review. It was a pleasure having you here, and we are glad you could enjoy your time with us. If you return to San Pedro we will be waiting for you.

10/10 Excellent

Priyanka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Milán Aguilera on Aug 29, 2019
Thanks to both of you for choose us. It was a plasure to have you here while you enjoyed San Pedro. It´ll be great if can visit us again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well designed and maintained hotel. very friendly and helpful staff. central location
Stayed 4 nights in Jul 2019
Response from Terrantai Team on Aug 1, 2019
Thank you for your comments, we do it with pleasure!

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Terrantai Team on Jul 10, 2019
Thank yu, it was a pleasure!

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Staff is fantastic and it's such a charming place in the middle of San Pedro. The breakfast, tea-time and wine tasting make the stay a lot more enjoyable.
Stayed 2 nights in May 2019
Response from Terrantai Team on Jun 5, 2019
THank you so much for your nice words, everyday we think in having more little details to make your stay with us unforgetable. We hope to see you back soon!

10/10 Excellent

JOÃO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Terrantai Team on May 20, 2019
Gracias amigos, fue un placer tenerles en nuestra casa.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast amazing. Staff very accommodating. Our room was a bit small but didn't really matter. Would stay again.
Stayed 2 nights in Mar 2019
Response from El Equipo Terrantai on Apr 13, 2019
Gracias por sus comentarios, nos motivan a seguir mejorando cada día, esperamos tenerlos de regreso algun dia! Un fuerte abrazo