"Kind staff, a little hit or miss."
The hotel is a 20 minute walk from town, which I liked. (Though some might not like the dusty road, especially when cars pass.) The rooms are tastefully done- not overly fancy, but clean, simple, with proper amenities. Because tours start early, the hotel offered a bag lunch in place of breakfast, which was nice if only to have snacks before the tour breakfast was offered. The pool isnt heated, which means weather needs to be warm enough, and I was there in the beginning of June, so it wasn't. But I didn't mind, since I was generally fairly tired after excursions. Flags, or notes of caution, when I asked to borrow a corkscrew from the bar for a bottle of wine I had acquired in town, they said it would cost 8,000 chilean pesos- roughly the cost of the bottle. I thought that was pretty tacky. I have never had that experience from a hotel before. Perhaps, not having wine glasses in the room should have been a tip off. But in a country known for its wine, it's weird not too. The other thing to be aware and on top of, is transfer to/from the airport. We arranged for return transit upon checking into the hotel, providing time and flight information. After three different times were given for our pick up, and waiting close to an hour in the lobby, they did not notify us that the van had arrived and so it left, and had to return to retrieve us. Again, the hotel staff were always incredibly pleasant and nice, they were just a little off.
Traveller from New Yorka