Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 26, 2015
Location: Close to all my visits
Hotel could use some new furniture. Smelled a little old but all in all not too bad.
1 out of 5
by A verified travelerfrom Handal

Never again

Posted Jan 21, 2015
This hotel in NOT a hotel to stay at all I travel to Honduras a lay next time I'll stay in the Hilton
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Dominican Republic

Expedia information inaccurate.

Posted Jan 2, 2015
Pros: Good food and wine.
Cons: Information supplied in expedia.
Location: I didn't go out except to see if the museum was open by taxi.
There was no free airport shuttle they said it was an "error".Had to pay the standard airport rate.The room had no fridge or microwave.The space for the safe was empty.The main bar was closed but I guess Dec 30th is hard to staff.There were very few guests.Nevertheless dinner and wine were excellent and breakfast good.Cable TV good .Staff were amicable.So ok for a stop over .The museum was closed but I half expected that.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Disappointing.

Posted Dec 9, 2014 on Hotels.com
There was no water supply for over six hours one of the days of my stay. Sometimes also the water comes out unclean. Outrageuos.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 3, 2014 on Hotels.com
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2014 on Hotels.com
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2014 on Hotels.com
1 out of 5
by A verified traveler

DO NOT STAY HERE!!

Posted Nov 3, 2014
Pros: Bed was nice
Cons: Hotel staff and management
Horrible experience with the hotel staff and management. Says FREE Airport booking on the website and upon arrival at the hotel we tried to book the shuttle for our next day departure, staff booked the shuttle "taxi". Reconfirmed that night about the shuttle and the hotel covering the cost of the shuttle. Morning of our departure upon check out hotel refuses to pay for the shuttle and has not booked shuttle "taxi". We show the hotel their own website and what they state on it and they say it is free with a cost. Management refuses to approve the taxi costs, saying no where on their website does it state shuttle is included (although is says FREE complimentary shuttle). Management says we are liars even though we stood at their reception desk pulled up their website on the our computer and showed them exactly where it says FREE. We argue for 30 minutes while we at someone to arrive to pick us up because the never called or setup a shuttle or taxi for us even though it was requested on 2 different occasions and "confirmed" by hotel staff. We show up late to the airport and luckily it was raining bad that day and our flight was delayed or we would have missed our vacation flight. Never once did someone apologize for the issue and say they were incorrect or wrong.