Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.4 Room cleanliness
5.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by DancingQueenfrom Wiltshire

Very friendly

Posted Jun 4, 2014
Pros: Friendly staff
Cons: I visited the hotel about 10 years ago & it was definitely more upmarket then- complimentary towels & waiter service round pool etc
Upgraded to a suite on arrival, which was spacious and quiet. The bathroom was a little tired, decor wise, but roomy with separate bath & shower. The resort is in the process of being refurbished but we were not disturbed by any works. The best thing here is the staff. I have coeliac is ease & was provided with gluten-free bread at breakfast & dinner. We ate in the 'Tango' restaurant twice & had excellent food on both occasions with helpful & very friendly service. My husband had 2 rounds of golf (we are friends with members here) and the course was excellent in spite of husband spending a lot of time in the bunkers!
4 out of 5
Recommended
by Larryfrom New York

Beautiful, but Cold

Posted Dec 2, 2013 on Hotels.com
We stayed at the hotel because it was near Gibraltar. There was a problem with Google Maps, which led us to the wrong location. When we got to the hotel it was lovely. The room was beautiful and the hotel staff was helpful. We had dinner at the restaurant. It was very good. There was also an excellent breakfast. The one problem, which was big was that we were staying there in November and the heat was inadequate. The suite was very cold. There was a heater in the living room, but it did not even heat that room, much less the bedroom. So, I would highly recommend saying here in the spring or summer, but not late fall or winter.
5 out of 5
Recommended
for Everyone
by Brestrupfrom Oslo, Norway

Nice hotel.

Posted Jul 3, 2013
perfect!! Good standard. Nice staff, good bed and good breakfast.
4 out of 5
Recommended
for Couples
by Ingridfrom France

recommendable

Posted May 15, 2012
Pros: architecture
Cons: leaking shower
Location: perfectly located for our purposes
We had a very pleasant stay here. Nice check in with friendly staff. Quiet stay, as in no noise from other people, plenty of parking, breakfast was fine. The whole place is a little 'tired' perhaps, but all clean. Possibility to cook yourself, and a brand new fridge. I would definitely come back to stay again.
2 out of 5
by A verified travelerfrom spain

Posted Jul 30, 2011 on Hotels.com
this hotel is not like it use to be, lovely staff but hotel no longer part of golf club,it apears to be deteriating ,which is such a shame as it use to be a wonderfull hotel with a great restaurant .