Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Philip from Costa Rica

Nice hotel, well located, very friendly staff

Posted Mar 25, 2014
Pros: Nice rooms, friendly staff
Cons: I will include the breakfast in the rate.
I like this hotel very much, very friendly staff, it is well located. Rooms a spacious and clean.
Comment from Hotel Management
Jan 26, 2014
Dear Mr. Philip We are happy to learn you enjoyed your stay, your comments are very important to us. We hope you will visit us again on your next trip to San Salvador. Best Regards, Roberto Medina Guest Experience Champion
5 out of 5
Recommended
for Everyone
by Hubert from Costa Rica

Nice, quiet hotel.

Posted Mar 24, 2014
Cons: Add a couple of bikes to the gym.
Excellent for a business trip, the gym is good (not great, but good), and the rooms are cozy and clean.
Comment from Hotel Management
Jan 26, 2014
Dear Mr. Hubert Thank you for this fantastic review. our staff strives to create memorable experiences. we are overjoyed to learn you had a pleasant stay. We hope you will visit us again on your next trip to San Salvador
5 out of 5
Recommended
by A verified traveler

gret mountain view

Posted Feb 14, 2014 on Hotels.com
Very clean and great service
Comment from Hotel Management
Jan 31, 2014
Dear Anonymous Thank you for sharing your review. we appreciate your comments. we hope to see you soon Roberto Medina Guest Experience Champion
4 out of 5
Recommended
for Business Travelers
by victoria from mexico

very good

Posted Oct 21, 2013 on Hotels.com
good hotel, great service
4 out of 5
Recommended
for Business Travelers
by Victoria from mexico

very good and clean

Posted Oct 21, 2013 on Hotels.com
Good hotel and service. Great breakfast
4 out of 5
Recommended
for Everyone
by Hugo C.

Great location, close to everything in the capital

Posted Aug 28, 2013
I had a great stay in this hotel, nice pool! The only thing..Not enough electrical outlet in the room to charge your phone for example, but, beside that a NICE hotel. People at the front desk are very helpfull.
5 out of 5
Recommended
for Everyone
by Daiana from Puerto Rico

my friends wedding

Posted Jun 4, 2013
Pros: lobby and bar
Cons: none
Location: excelent
Great...Exelent service and location.... Beautiful decor and amenities..pool,lobby,bar...etc....
3 out of 5
Recommended
for Business Travelers
by A verified traveler

good option for a short stay

Posted Mar 25, 2013
Pros: location
Cons: food
Location: near of the most important business centers
nice rooms, clean and good service. the restaurant need improve, the cable/tv not too good
4 out of 5
Recommended
for Everyone
by Tony from Guatemala

Pleasant for work

Posted Feb 12, 2013
Pros: Open areas in the lobby
Cons: Parking is tight
Location: Good location
Great hotel, good location and convenience of restaurants nearby. Good for business travelers.
2 out of 5
by Parent & Child from Virginia

Glacial swimming pool and worn out bathrooms

Posted Jan 30, 2013
Pros: Concierge, breakfast buffet, some of the staff
Cons: poor room renovations, unheated, very cold pool
We selected this hotel for its beautful pool, so my daughter could have an activity. However, the pool is unheated and in fact was so cold that it was impossible to swim in it--how on earth they got the water so cold when is 90 degrees F every day, I have no idea. Our small double room was also a disappointment--it had second rate, partial renovations at some point: A new granite bathroom counter but an old floor, old "re-painted" tub with ancient fixtures--broken drain plug and the shower sprayed everywhere but down. Bathroom door lock broken, no minibar/fridge, and overall a worn out feel.... The room also had literally no art on the wall--not even a print. Beds very comfortable but very low quality pillows--I had to put my sweater under mine to have some cushioning. Overall, a disappointing hotel and poor value for the $150/night room we paid. On the plus side, their breakfast buffet was nice and the concierge helpul. Overall the staff were quite nice and accommodating but need stronger English skills.