Ave Las Magnolias Y Blvd Del Hipodromo, San Salvador, SS
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1386 out of 1767 reviews" "
10 - Excellent
1,386
Rating 8 - Good. 250 out of 1767 reviews" "
8 - Good
250
Rating 6 - Okay. 70 out of 1767 reviews" "
6 - Okay
70
Rating 4 - Poor. 23 out of 1767 reviews" "
4 - Poor
23
Rating 2 - Terrible. 38 out of 1767 reviews" "
2 - Terrible
38
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Dennise
Traveled with family and small children, Traveled with partner, Traveled with family
Customer service is excellent, beds are so comfortable and clean, location is excellent, close to everything!
Dennise
Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on Apr 19, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
10/10 Excellent
orlando rafael argueta
Apr 19, 2024
C
orlando rafael argueta
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on Apr 19, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Apr 19, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Sensacional hotel , good location , profissional staff
carla
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on Apr 19, 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
Excellent location, full gym with plenty of equipment. Awesome jacuzzi at 11th floor. Executive lounge provides a great option for breakfast, or even a quick lunch or dinner. Easy 2 minute walk to shopping center, restaurants, and bars. The only reason i gave it 4 stars is beacause the WiFi is extremely terrible. Unstable, very slow, practically useless.
Alberto
Stayed 1 night in Apr 2024
Response from Hotel Barceló San Salvador on Apr 19, 2024
Dear Guest, Thank you for sharing your feedback on your recent visit to the Barceló San Salvador hotel. Our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We have forwarded your comments to the department in charge for appropriate follow-up. We hope you will visit us again in the near future.
I loved my stay. It’s conveniently located near a shopping center and there are good food options and supermarket nearby. Staff is very welcoming and attentive, and rooms are kept clean.
Silvia
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on Apr 18, 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
I think the vip lounge offering was great!!! highly recommend it.
Service and facilities are great
Juan
Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on Apr 17, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
I have been staying here for over 10 yrs now and this will be my last stay.
The”VIP” room’s options were subpar and not appealing at all .
The downstairs breakfast is overcrowded and except for the pupusas and omelet station… everything else was substandard. The building, rooms, paint , furniture and amenities have not been updated since the place opened. It is a shame because the service is great .. still not enough for me to stay loyal to this place when there are plenty brand new hotels with upgraded amenities.
Eduardo
Stayed 5 nights in Apr 2024
Response from Barceló San Salvador on Apr 17, 2024
Dear Guest, Thank you for sharing your feedback on your recent visit to the Barceló San Salvador hotel. Our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We have forwarded your comments to the department in charge for appropriate follow-up. We hope you will visit us again in the near future.
6/10 Okay
Ana
Traveled with family
Apr 16, 2024
Liked: Cleanliness, staff & service
My room was noisy ,i got standard room , not city view as was describe .
Ana
Stayed 4 nights in Apr 2024
Response from Barceló San Salvador on Apr 16, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Everything was absolutely perfect, all the staff incredible friendly, the food was amazing the drinks too, nothing wrong, best hotel in El Salvador
Antonio
Stayed 5 nights in Apr 2024
Response from Barceló San Salvador on Apr 15, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Apr 15, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
8/10 Good
Aracel
Traveled with family
Apr 13, 2024
Liked: Cleanliness, staff & service, amenities
The hotel is beautiful, very elegant, but it does need a few updates Breakfast buffet was excellent
Aracel
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on Apr 13, 2024
Dear Guest, Thank you so much for your positive comments. We are so happy to hear you enjoyed our great location and services. We will share your comments with our team, this feedback will encourage our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future.
Property and location are great. I had to plead 3 times with the room service to clean my room. Theres no areas for children just the pool. Staff was very polite and helpful. Didnt received the room upgrade but the room was comfortable
Nexcy Rodriguez
Stayed 6 nights in Apr 2024
Response from Barceló San Salvador on Apr 13, 2024
Dear Guest, Thank you so much for your positive comments. We are so happy to hear you enjoyed our great location and services. We will share your comments with our team, this feedback will encourage our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future.
8/10 Good
Vivian
Apr 11, 2024
Liked: Cleanliness
Vivian
Stayed 3 nights in Apr 2024
Response from Barceló San Salvador on Apr 12, 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
The VIP benefits were great but for a supposed 4 star hotel it was not as impressive as an American hotel but it was still good overall
Timothy Joseph
Stayed 7 nights in Feb 2024
Response from Barceló San Salvador on Apr 10, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Apr 10, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
Breakfast was good and the staff were very friendly and helpful. There is a supermarket around the corner and a pharmacy few feet away. I will definitely stay again but this time i will bring my kids. I felt safe at the hotel and safe to walk around. My husband loved it and it was his first time visiting El Salvador. He is from Puerto Rico. I will see you soon Barcelo!!
Wendy
Stayed 2 nights in Mar 2024
Response from Barceló San Salvador on Apr 6, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
6/10 Okay
Sara
Apr 3, 2024
Liked: Cleanliness, staff & service
Sara
Stayed 3 nights in Mar 2024
Response from Barceló San Salvador on Apr 5, 2024
Estimado huésped: Le damos las gracias por compartir su opinión sobre su reciente visita a hotel Barceló San Salvador. Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Hemos trasladado sus observaciones al departamento encargado para el seguimiento adecuado, Esperamos que nos visite nuevamente en un futuro cercano.
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
10/10 Excellent
reina
Traveled with group
Mar 31, 2024
Liked: Cleanliness
Everything was fine
reina
Stayed 6 nights in Mar 2024
Response from Hotel Barceló San Salvador on Mar 31, 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
The Staff at the front counter are excellent. This is my 2nd time staying there in 3 years and they keep the expectations high. I will continue to stay at this hotel until they prove me wrong! Excellent ⭐️⭐️⭐️⭐️⭐️
Pedro
Stayed 3 nights in Mar 2024
Response from Hotel Barceló San Salvador on Mar 31, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
10/10 Excellent
Tony, Stafford
Traveled with partner
Mar 30, 2024
Liked: Cleanliness, staff & service, amenities
Amazing hotel !! Awesome customer Service ⭐️⭐️⭐️⭐️⭐️ The waitresses Team are amazing!! 🤩 In general all staff deserve 💯 The hotel even has Doctor in case of emergency which they call for us !!⭐️⭐️⭐️⭐️⭐️
Tony
Stayed 4 nights in Mar 2024
Response from Hotel Barceló San Salvador on Mar 31, 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
Response from Hotel Barceló San Salvador. on Mar 29, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Hotel Barceló San Salvador. on Mar 28, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
10/10 Excellent
Nicolas
Traveled with group, Business traveler, Traveled with partner, Traveled with family
Response from Hotel Barceló San Salvador. on Mar 28, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Mar 26, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
The staff and service at this hotel was absolutely great! They were always so friendly and professional catering to our every need. The breakfast buffet was delicious too! I highly recommend this place to anyone visiting San Salvador.
Oscar
Response from Barceló San Salvador on Mar 26, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
10/10 Excellent
Melvin
Traveled with family and small children, Traveled with group
It was a great stay. The staff were very helpful and generous with their time. The breakfast buffet was good overall and the hotel's location is centrally located.
Melvin
Stayed 6 nights in Mar 2024
Response from Barceló San Salvador on Mar 25, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
The VIP privileges were so good we enjoyed the food and beverages provided? Thank you
Yasari
Stayed 7 nights in Mar 2024
Response from Barceló San Salvador on Mar 25, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Mar 22, 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
10/10 Excellent
Jamie
Business traveler, Traveled with partner, Traveled with family
Barcelo is a very beautiful hotel in the heart of San Salvador.
Jamie
Stayed 3 nights in Mar 2024
Response from Barceló San Salvador on Mar 21, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Mar 21, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
2/10 Terrible
Pedro
Mar 19, 2024
Pedro
Stayed 2 nights in Mar 2024
Response from Barceló San Salvador on Apr 8, 2024
Estimado huésped: Le damos las gracias por compartir su opinión sobre su reciente visita a hotel Barceló San Salvador. Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Hemos trasladado sus observaciones al departamento encargado para el seguimiento adecuado, Esperamos que nos visite nuevamente en un futuro cercano.
8/10 Good
Jose
Traveled with family
Mar 19, 2024
Liked: Cleanliness
Nice and clean . Hotel over all great!
Jose
Stayed 1 night in Mar 2024
Response from Barceló San Salvador on Mar 20, 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
Great hotel in a very nice area of San Salvador, good food options, nice pool, comfortable beds, etc. I would definitely stay there again if I found myself back in San Salvador.
Neil
Stayed 3 nights in Mar 2024
Response from Barceló San Salvador on Mar 18, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
The property is elegant and well maintained. Some of the room furnishings might be showing their age but property and bedrooms are nicely sized and clean. The bed ware is premium and mattresses are very comfortable. The breakfast buffet is abundant with many choices and even a pupusa station. The food offering in the premium lounge is varied throughout the day and tasty. But above all what will make me return is the friendliness and attentiveness of the staff. I’d like to give a special mention to a gentleman in the breakfast area - Rigoberto - very kind and even anticipated the needs of the guests.
Israel
Stayed 3 nights in Mar 2024
Response from Barceló San Salvador on Mar 18, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Apr 12, 2024
Dear Guest, Thank you for sharing your feedback on your recent visit to the Barceló San Salvador hotel. Our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We have forwarded your comments to the department in charge for appropriate follow-up. We hope you will visit us again in the near future.
Response from Barceló San Salvador on Mar 18, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Mar 18, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Mar 16, 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.
Adonai was very pleasant. We will come back soon. Thank you
luis
Stayed 7 nights in Mar 2024
Response from Barceló San Salvador on Mar 15, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Mar 14, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Response from Barceló San Salvador on Mar 14, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.
Such a beautiful hotel with the staff to match it! I will definitely go back.
Mariela
Stayed 3 nights in Mar 2024
Response from Barceló San Salvador on Mar 14, 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.