Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Business Travelers
by A verified traveler

Highly Recommended.

Posted Aug 21, 2013 on Hotels.com
Lets start from the beginning: I was a single female traveling to El Salvador at a time the US warns people not to travel there. Despite this, I had to make my trip. I was picked up from the airport by the transportation service the hotel uses. The driver was friendly and professional. I highly recommend the transportation service the hotel uses. I used their transportation service to go to San Miguel and then back to the airport. The room was clean, well kept, and the grounds are beautiful. A few things about hotels in Central America - expect to see baby lizards in your room, maybe other interesting insects, possibly no hot water in the sink (it's not really needed), and the beds are firm. Hotel Villa was true to all these but that doesn't make it a bad hotel. In fact, it's closer to a 4 star than a 3 star. The staff was so helpful in everything. Even setting up a mini fridge to keep my supply of water cool. I drink a lot of water. They helped me get food during a time when all the local restaurants were closed and the laundry service was quick. I highly recommend this hotel.
5 out of 5
for Everyone
by A verified traveler

Comfortable, safe and helpful

Posted Jul 6, 2012
I was coming under difficult circumstances - I had an unexpected detour into El Salvador enroute to Honduras for a month-long medical mission trip. I was a single woman from the US, and felt fearful because I did not know Spanish, and had to get to a hotel by myself at night. The hotel provided me with a secure transport to and from the airport (for a fee), helped me with my two huge bags to and from my room, and had someone to translate when it came time to talk about the bill. My room was very clean and the perfect temperature, the bed was comfortable, and I slept well. I was also able to eat breakfast even though I had to leave 15 minutes before the breakfast was served. Every one was very helpful. Even though the hotel was 50 minutes from the airport, I was glad I choose this hotel.