Ratings based on 200 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from Tacoma
Nice but overpriced. Balconies with no patio.Posted Aug 27, 2014
Would of liked to see more chairs near jacuzzi area. Somewhere to sit besides in hotel. View to bushes, no patio to the sliding glass door, you are welcomed to an iron fence, confused why they have it at all. Young staff need more training, there is a female receptionist that was very nice. How about name tags?
by A verified traveler from san diego
If you want to pay Hyatt costs & get a motelPosted Aug 19, 2014
Pros: Breakfast was ok.
Cons: Hotel staff should be better informed regarding their community. Alow guests to check in before 4 PM.
Location: The pic looks like it would be a nice, scenic property . Nothing could be further from the case. Your next to a road with no views what-so-ever.
It was not a good experience. The hotel is trying for a staus that it doesn't deserve on so many counts. If your into plastic bath tubs, drains that stop....and the list goes on, then welcome to the delux king suite I had reserved.
for Everyoneby A verified traveler
Nice but...Posted Aug 18, 2014
Overall, the room was clean and nice, however, the shower head was so low flow that it took forever to rinse, especially hair. Also, very little space around the bathroom sink and the sink location over head lighting needs to be improved.
for Everyoneby A verified traveler from california
Great hotel!!!Posted Jul 23, 2014
Awesome hotel, better than we expected! Huge room king and queen bed high ceilings open windows.
by A verified traveler
Posted Jul 21, 2014
Air conditioning did not work and did not get fixed. No refrigerators in rooms.
by A verified traveler
Posted Jul 20, 2014
Bathroom was poorly designed, no fart fan. Sink area to small , wifi reception was lousy. A lot of money for little amenities .
Recommendedby coastkid from Malibu
Close to beach but not on waterPosted Jun 19, 2014 on Hotels.com
Hotel was nice, clean for the most part. Beds were okay but older. room was clean but you could see where they swept dirt under the furniture, a tad gross. Breakfast was short sided even for continental breakfast. All in all good hotel but not for the price at all!!!!
for Getaway With Friendsby Mike from Sf
Nice little hotelPosted May 31, 2014 on Hotels.com
Room was large and two queen beds went located too close together. Lobby/barman Paul was friendly and helpful throughout our stay.
for Everyoneby Wil from Bay Area
Beautiful Place. Staff needs wake-up.Posted May 22, 2014
Pros: Great location. Beautiful place
Cons: Have a customer service discussion with all. Advise them that they would not be employed without the customer. Smiles go a long way.
Location: Quant little town with great restaurants and shopping. Excellent coastline strolling.Real good down home feel. Hearst Castle nearby.
The facility is very nice. Felt a little strange by the loftiness of the clerk on the afternoon we checked in. We inquired about places to eat and he suggested three, based on what level of dining experience we wanted. After checking in we looked on line to discover one was offering a discount on wine. When we went back downstairs and asked if there were any dining coupons available, he reached in a drawer and pulled out the discount card for one of the restaurants he recommended. The morning clerk was much friendlier. I also forgot a dual device charger plugged in at the coffee station. Upon discovery once we arrived home I called the Inn. This was 9 hours after checkout. I advised the clerk and he said he would look. An hour later I called back and was told it was not there and he would check with housekeeping and call me the next day. No call. I called and was told it was not turned in. So, do not leave anything and expect to get it back. Not much money but it's the principle.
for Getaway With Friendsby A verified traveler
Posted May 21, 2014 on Hotels.com
Overpriced, considering that our room was only 50 feet or less from the freeway.