Ratings based on 56 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Brit from New Zealand
Clean and comfortable with friendly staffPosted Aug 12, 2013
Pros: Staff were lovely
Cons: If it had breakfast, that would have been perfect
Location: Great location in the heart of Sandakan on the waterfront
Very new, nice building, Staff were courteous and went out of their way to open doors and help you with luggage etc. Very polite. The beds were extremely comfy and the bathroom and shower was well set out
for Overnight Stay Before Destinationby KA from Singapore
A luxurious stopoverPosted Aug 11, 2013 on Hotels.com
An excellent hotel, in a great location right on the harbour. Staff were all really friendly & attentive. The room was fantastic - spacious, beautiful views & a lovely bit of luxury in between our budget accommodation in Mabul & Kinabatangan! The only tiny fault was that it took ages to both check in and check out! Perhaps some more staff needed on the reception desk... Otherwise we thoroughly enjoyed our stay & would definitely return! Highly recommended.
Recommendedby A verified traveler
Posted Aug 6, 2013 on Hotels.com
for Everyoneby Steve from Warrington, UK
Lovely oasis in rat infested SandikanPosted Aug 2, 2013
Pros: Clean and comfortable room , lovely staff,great breakfast,nice bar
Cons: Lack of sun loungers at the pool
Location: Excellent - near some good eating places and not too far to run to escape the rats and cockroaches
We had 2 separate one night stays in the hotel before and after our trip to Sepilok,Jungle Lodge etc. Excellent value for money,first class hotel. My only gripe was that there are not enough sunbeds/chairs by the pool so we had to lie on the concrete while some backpacker hostel clients snoozed in comfort - it needs to be sorted. That apart excellent place to stay and I would recommend it without hesitation.
Recommendedby mm ge from Melbourne Australia
Best view in Sabah !!Posted Jul 16, 2013 on Hotels.com
The hotel is just great and the staff are very polite and helpful and professional. They helped us very much. We chose the hotel for the incredible view, so if you stay there choose the front rooms looking to the sea
Recommendedby Terry from USA
THE place to stay in SandakanPosted Jul 14, 2013 on Hotels.com
Great hotel, accommodated a 9 AM check in without any hassle. Great location in Sandakan. Glad i stayed there rather than out at Sepilok. Pool is great.
for Familiesby Family from Australia
Place to stay in Sandakan.Posted Jul 11, 2013
Pros: Pool and view
Location: Fantastic right in the middle of town close to everything.
Great spot best place in sandakan great pool on a hot day lovely view from pool and room. Would stay there again no other place to stay if you are in Sandankin. Close go everything.Right in the middle of town next to supermarket and Mc Donalds the ground floor if you have children. It is worth the extra dollars if you are looking for a hotel in Sandankin.
for Business Travelersby kris from Sabah, Malaysia
Msia.Posted Jul 2, 2013
Pros: it has complete facilities and close to many other outlets at the mall.
Cons: waiting at the reception to register my check in.
good and had a pleasant stay at the four points by Sheraton Sandakan. The waiting time in the queue to check in could be improved perhaps with more staff at the reception.
for Everyoneby Jenny from Noosa Queensland
Four Points SandakanPosted Jun 21, 2013
Pros: The staff and the service they gave.
Cons: Access in and out of shower.
Location: Fabulous. Fabulous views across water and over township.
So amazingly good at every level except safety and ease of using shower. You had to step up and over bath edge. Not to hard for a normally able adult, but for children or any adult who has physical limitations. Mmmm. Getting out was much harder. Quiet a drop done onto the bathroom floor levering off a slippery wet surface. Not easy and quiet dangerous. Suggest they add bathmats to eliminate slip and stools for the less able or children to use. However as for everything else. Absolutely fabulous. The service from every member of the staff was cheerful and nothing was too much to ask for. Best hotel service I have ever experienced. Thank you.
for Everyoneby A verified traveler
great stayPosted May 30, 2013
Amazing hotel and very reasonably priced. Highly recommended