Ratings based on 54 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Ed from Stafford, UK
Excellent hotel at an excellent price.Posted Oct 20, 2013
Pros: Clean, new, staff, rooms. Everything.
Cons: I think someone was eating a durian in their room on our floor - the whole floor stank of rotten cabbage for a day! Don't eat durians inside!!!!!!
Location: SI Tours are brilliant to check out the Kinabatangan River and Turtle Island. Waterfront in Sandakan is fun with good restaurants.
Stopped in for 2 nights before heading off with SI Tours for 3 nights. We then stayed back at the 4 points for a further night before road tripping back to KK. Staff were excellent. Hotel brand spanking new. Restaurant was brilliant albeit a little quiet. £10 got us an all you can eat buffet and was excellent quality. Waiters and waitresses were keen to please. The bar is a nice set up too. You can see what they're trying to do with the regeneration and the mall attached, but it's all a little empty.....
for Everyoneby Arleen from Singapore
GEM in the middle of SandakanPosted Oct 17, 2013
Location: visit the Oran Utan rehabiliation center and the proboscis monkey reserve. We only arrived late one night and left the next night so did not explore.
Beautiful hotel with great service in Sandakan. Wish we had booked a longer stay. There is a glorious infinity pool on the 13th floor with a nice view of the ocean and the island.
for Everyoneby Suz from Kalgoorlie
DelightfulPosted Sep 16, 2013
Location: Located on the waterfront next to the jetty cafes and seafood stalls. There is a shopping complex built into the back of the hotel.
Everything about the hotel is delightful, the location, the staff, the sea views, the breakfast. Faultless.
for Everyoneby A verified traveler
great locationPosted Sep 15, 2013
Pros: Great location and in walking distance to restaurants and town.
Sandakan is a beautiful town. The people of Sandakan are very friendly and helpful.
for Everyoneby Joan from Canada
Good central hotel in SandakanPosted Sep 7, 2013
Pros: Location; pool
Cons: Number of staff on at breakfast.
Location: Very convenient to central Sandakan including the market, sea front restaurants, and shops.
I stayed at the Four Points Sheraton for one night prior to embarking on a trip up river. The accommodation was excellent, the pool was very nice and with a great view over the sea, the location very convenient to the central market and central Sandakan. My only minor concern was with the shortage of staff at the breakfast buffet so I couldn't get a morning omelette; not a huge deal and perhaps I was too early. Of course, given the chain, there is no local "character" to the hotel, but that's to be expected.
Recommendedby A verified traveler
Posted Sep 4, 2013 on Hotels.com
for Everyoneby Heather from Calgary
Value and comfort with a viewPosted Aug 21, 2013
Pros: Location, value, view.
Cons: Intense perfume-y smell in elevators, all the time. I think it's piped in. Gross.
Location: On waterfront. Attached to a mall which is ok, but half empty. Beside market, docks, waterfront restaurants.
Great view from our room. Nice pool area. Convenient location for shopping and dining. Staff friendly, booking a tour was a little awkward (vague details when booked, but more information given later). Room spacious and comfortable, housekeeping a little spotty (didn't replenish bath gel dispenser when empty, garbage from previous tenants under bed). Awesome value though, much nicer than other options.
for Familiesby Akbar from Malaysia
Hari Raya HolidaysPosted Aug 17, 2013 on Hotels.com
Quality of hotel service would have been perfect if not for the restaurant guy refusing to charge my lunch bill to my room, saying my booking does not allow that, without calling guest services for reference. Surrounding neighborhood was very scary due to the presence of illegal immigrants peddling banned turtle eggs.
for Everyoneby Brit from New Zealand
Clean and comfortable with friendly staffPosted Aug 12, 2013
Pros: Staff were lovely
Cons: If it had breakfast, that would have been perfect
Location: Great location in the heart of Sandakan on the waterfront
Very new, nice building, Staff were courteous and went out of their way to open doors and help you with luggage etc. Very polite. The beds were extremely comfy and the bathroom and shower was well set out
for Overnight Stay Before Destinationby KA from Singapore
A luxurious stopoverPosted Aug 11, 2013 on Hotels.com
An excellent hotel, in a great location right on the harbour. Staff were all really friendly & attentive. The room was fantastic - spacious, beautiful views & a lovely bit of luxury in between our budget accommodation in Mabul & Kinabatangan! The only tiny fault was that it took ages to both check in and check out! Perhaps some more staff needed on the reception desk... Otherwise we thoroughly enjoyed our stay & would definitely return! Highly recommended.