Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Easy access to surrounding area, POOL!

Posted May 3, 2015
Pros: Staff were great, pool facilities awesome. Breakfast was just fine for a hotel of this caliber
Cons: In room microwave/fridge
Location: Great access to Ponderay and surrounding towns, beach areas, hiking, skiing.
Perfectly fine facility, great access to surrounding areas. The whole place seems to have been recently updated (new decor, paint, etc.) and you can really tell that effort went into it. That being said there was no microwave or fridge available in the rooms which would be important in an area with limited restaurants open odd hours. I understand in the previous life it may have been a lower-cost hotel, but with new renovations I think this would be a nice amenity. Loved the !NEW! pool and two side-by-side large hot-tubs. Whole pool area was very clean and well-maintained, obviously take care to ensure proper chlorination, etc.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, AB

Hidden Gem

Posted Apr 6, 2015
Pros: Clean, friendly staff, love the new gym and pool
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2015
Pros: Clean, quiet, friendly and helpful staff
Very nice stay, some remodeling being done but it was not an inconvenience at all,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chico CA

Nice little hotel in Ponderay Idaho

Posted Mar 18, 2015
Excellent experience! Wonderful at check in. Explained that they were remodeling and showed off the new construction and plans. Just added indoor pool area! Could not ask for better staff from Mgr to Hskpng! Pet friendly and really meant it! Putting in a dog park on site but gave directions to local dog park. Staff knows area well. Lots of recommenDating for things to do and places to eat. I travel a lt for work and this little place is easily compared to any of the best I have ever stayed in. Room was small but very comfortable and functional. Internet access was good and the the Cont. Blast was typical but fresh. Room wad clean and tidied daily. Excellent stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
The hotel has been recently updated so everything has a new feel and look to it. The room we had was a bit on the small side. I was traveling only with my 12 year old son. The room would have been very cramped with more than 2 people. Breakfast was simple, mostly carbs but sufficient. Pool area and hot tubs are in a separate area and new.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sandpoint, Idaho

Good value for the money spent

Posted Mar 12, 2015
Pros: Friendly atmosphere.
Cons: Read my above comments in "experience".
Location: Great location...easy to get out and about.
Bed was a bit hard, carpet needed better vacuuming along walls and bathroom better cleaned along walls and tub/floor edge. People in room adjacent were loud until after 2am. Made for restless night. Hot tub wasn't hot. Breakfast had nothing for a gluten intolerant person which I am. I usually stay at the Guesthouse but thought I'd try Ruby for a change. I will be going back to Guesthouse.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to amenities

Posted Jan 23, 2015
Location: Right next door to North 40. Great store. Right across the street is WalMart open 24-7 and just 4minutes from a Great Lake.
They were under renovation but the rooms were quite nice and the staff were very helpful. Would stay there again.
Comment from Hotel Management
Mar 7, 2015 by Patrick, Hotel Management
Thank you for your feedback and I'm glad that the remodel didn't impact you too badly. Thankfully, we are almost finished and everything is looking fantastic! Be sure to stop in and check us out in the near future to see the progress we're making. Thanks again for staying!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Remodel blues

Posted Jan 23, 2015 on Hotels.com
Hotel was under remodel.
Comment from Hotel Management
Apr 18, 2015 by Patrick, Hotel Management
Thank you for your feedback and I'm sorry to hear that the remodel was irksome for you. Thankfully, the process is almost finished and I'm hoping you'll stop in again in the future to see how much better we are for the change. Thanks again for staying with us!
3 out of 5
by A verified travelerfrom creston B C

Ski weekend

Posted Jan 13, 2015
Hotel acceptable but the comforter was very thin so had to turn up heat which resulted in poor sleep If they would put on a decent comforter the rest if the facility and breakfast is quite acceptable
Comment from Hotel Management
Jan 23, 2015 by Patrick, Hotel Management
Thank you for your feedback and I'm glad you enjoyed your stay with us. I'm sorry that you did not find out bedding option adequate for you needs and will be looking into adding an extra blanket in the rooms to address this issue. Thanks again for staying and I hope to see you again in the near future.
5 out of 5
Recommended
for Families
by A verified traveler

Great value!

Posted Jan 8, 2015 on Hotels.com
Great value and service. Hotel was very clean and staff was friendly. Great room for the price. I would definitely stay here again.
Comment from Hotel Management
Mar 28, 2015 by Patrick, Hotel Management
Thank you so much for your wonderful comments! I'm glad to see you enjoyed your stay with us and we hope to see you again in the near future.