Ratings based on 795 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveler
Needed maintenancePosted May 27, 2015
Cons: Give it a good cleaning both inside and out and make your employees wear a professional looking uniform. That may be a start to improving your first
Location: No waterfront restaurant were recommended or open to frequent.
This hotel needs a good cleanup and Reno both inside and out. Our room was adequate but we had very noisy neighbours and when we called down to the desk nothing was done about it. the staff didn't know the names of any waterfront restaurants and didn't bother to help us look any up. Very casual approach to customer service and turned us off Best Wsterns completely.
for Business Travelersby A verified travelerfrom Ohio
Best Western - Sandusky, OhioPosted Apr 18, 2015
Pros: I liked the lobby and the rooms. I also like the elevator shaft. It was partially opened to view the outside as it went up and down.
Cons: Parking. All the parking is in the front of the building and it is directly along the busy street.
Location: Close to shopping (Walmart, famous footwear, Home Depot) and restaurants (Applebee's, Ryan's Steakhouse, Sonic). All on same road as hotel.
The Best Western Plus on MilannRd is comfortable and welcoming. I had a room in the front of the building facing the road. It was nice and spacious. It was even well sound proofed so you couldn't hear the noise from the road or the other guests.
for Everyoneby A verified traveler
Not far from Kalahari or Cedar Point.Posted Apr 5, 2015
Spacious room but work out room was right below. Beds were not comfortable.
for Everyoneby A verified traveler
Now a family routinePosted Mar 31, 2015
This hotel is excellent as is its staff. I havestood here 3 times and it is the best bang for the buck. Rooms are large and clean staff is courteous. My wife and kids love this place it is our testing stop between Chicago and NY.
for Everyoneby A verified travelerfrom K
Very nice weekend getawayPosted Mar 3, 2015
The overall experience was great. The staff were friendly, not exactly professional though. Our key cards gave us issues the whole stay, our suite was right behind the elevator, and the elevator was very loud, and the coffee pot wasn't in working condition, and they could use a new shower head. The therapy pool was amazing! But the exercise room smelled really bad (but they all do) And the bed was very comfortable. The breakfast was okay other than the eggs and sausage. All the vending machines products were outdated. But overall we had a great stay.
for Familiesby A verified traveler
Comfortable stay in SanduskyPosted Mar 3, 2015
Stayed one night in two adjoining rooms - both were very clean and comfortable. Between the two, we had plenty of room for our 3 small children and my wife and I without tripping all over eachother. Our neighbors were a bit noisy until around midnight, though it didn't pose a real problem for our children. It seems to be a popular hotel for twenty-somethings that are attending night-life attractions in the area - Not necessarily a problem so long as you know what you're getting into. We would likely stay there again so long as the price is in the same ballpark as this booking.
for Couplesby A verified traveler
Small Pillows... Indoor pool not in HotelPosted Feb 24, 2015
Pillows were small... Advertised Indoor Pool was next door and it was way to cold to walk across parking lot to use...
for Couplesby Daniellefrom Cleveland
Nice room at a good pricePosted Feb 21, 2015
The room was nice. The only thing that seemed to bother me was the fact that you could hear the elevator going up and down all night long from the outside of our room. It only really seemed to bother me in the morning hours. The vending machine area on the first floor had a leak coming through the ceiling too.
for Business Travelersby A verified traveler
Pretty Happy!Posted Feb 2, 2015
Everything was clean and in order. Staff was helpful and friendly. A little annoying that the fitness room and pool was next door in the other hotel though.
for Familiesby joeyfrom brooklyn oh
great hotelPosted Jan 23, 2015
Beautiful comfy well worth 100$.with one exception indoor pool was like a Jacuzzi in size. Overall I would stay again and again. Thanks b.w.