Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler from sydney
Nice view butPosted Jul 14, 2014
Hotel located on the highest mountain in the area very hard even to drive up to this point when I saw room with sea view I was expecting to be close to beach mis advertised Also too wxpensive 360 euro for one night we went to Novotel next day much cheaper and better acess
for Everyoneby A verified traveler
Excellent stay!Posted Jul 11, 2014
Hard to find so you have to arm yourself with a lot of patience as you need to climb up the hill with no guardrails but, once you get there, you are just in heaven, on top of the world, with an amazing view, silence, excellent food, super friendly staff.
for Everyoneby A verified traveler from Fairfield, VT
Fabulous views and old world charmPosted Jul 9, 2014
Pros: The views were unforgettable and the staff very personable.
Cons: Why there is nothing that can be done about it, the drive up the mountain is quite nerve-racking as much of the winding road is only one lane.
Location: With a view of Monte Carlo, there are obviously many places to go and things to see. The old villages nearby, like Dolceacqua, are beautiful and fun.
The hotel was quaint and charming, and the staff a perfect mixture of friendly and accommodating. The views of the surroundings were magnificent and the restaurant was very good. The place is not fancy or modern but worth the effort to get there.
Recommendedby Tiffany V from California, USA
A modern castle with a family feelPosted May 31, 2014 on Hotels.com
Our stay at La Riserva was fantastic. The staff is highly attentive & treats you as if you are a visiting relative staying in their vast mansion. Very welcoming & comfortable with beautiful old-world service, furniture,& dining that make you feel like royalty. The food is wonderful & we both felt we gained 10 pounds-& would almost gladly gain 10 more. The staff is so lovely that you want to hug them as you leave & let them know that you'll be back. The shuttle to and from the hotel to the train station is 9am & 4:30pm. Do your best to plan around it, otherwise it's 15-20 Euros every time you want to take a taxi. The hotel is at the top of a mountain & makes the travel to & from a bit difficult, hence the importance of scheduling around the shuttle. The wi-fi did not work in the rooms, but the place is so comfortable that we went downstairs to the lobby every night to use it. The rooms were very clean & comfortable & had international channels on the tv. There was a pool & fitness center, which I admit that I did not visit. The pool was very beautiful & sits outside the room where breakfast is served. We were unsure of where to go for touristy-type things & they were very helpful in showing us the interesting things to go visit, which we did & were happy we did so. One of the best hotel experiences that I have had, especially internationally when not speaking the language.
for Everyoneby Simon from Malta
Nice Hotel, great views, good foodPosted Oct 8, 2013
Decent hotel, well priced, a good place to stay in the region, fantastic for a romantic get away in easy distance of nice / menton / monaco. Well definately return.
for Everyoneby A verified traveler
Nice rustic hotel...hard to get toPosted Oct 5, 2013
The hotel itself was charming and rustic and very comfortable. We stayed one night and had dinner and breakfast and the food was great. If you stay here keep in mind that the hotel is on a hill top via a one lane road that is very windy. We found it difficult to navigate. But the hotel itself was great and has great views!
Recommendedby E. B. from California
Incredible view!- not convenient for 1 night :(Posted Aug 5, 2013 on Hotels.com
Staff v. kind & friendly. Communication good, speak English well and email promptly. An incredible location w/breathtaking views of coastline. Arrived by train at 7 so couldn't use the hotel shuttle, 2x day at 9:30 & 16:30. Cab cost 15 €. It wound up a v. steep narrow, and hair-raising road for 10 mins. Stayed in family rm essentially 2 adjoining rms w/tile floors & 2 bathrooms. Adequate, fairly clean, but not v. cosy. Admired the view & had dinner at the restaurant. Sat outside adjacent to the spa, but were eaten up by mosquitos, 14+ bites. Was it the sitting water, or just bad luck? It needed cleaning too, ring around the edge, not pleasant to look at. The inside of the restaurant lavishly decorated & in hindsight wish we'd sat inside. Didn't use the pool because was late & were a little put off by the shabbiness/cleanliness of the facilities. Meal was tasty & the waiters v. nice, but 120€ total (no wine, 2 starters, 4 mains, 3 desserts). In the morning left too early to enjoy the breakfast or the free shuttle. B-fast looked good though, & giant Nutella jar very funny. We had to pay 20 € to get back to the station (order a cab & it is more). Great hotel for a family but not for a 1-night stay. If you can save $ by using the shuttle & can stay to enjoy the location then worth it. Facilities in need of spring cleaning but pretty accurate to the photos, & staff all very pleasant. For us, our mistake because we spent $400 + for the night and we were there only for 12 hs. Duh!
Recommendedby A verified traveler from Dublin
Peace and quietPosted Jul 28, 2013 on Hotels.com
A very peaceful location ideal for de-stressing and just chilling out; staff were all very friendly and efficient. The room was located in an annex and was really a suite of two rooms, one without air conditioning, a bathroom and balcony; it was lovely. The service from all staff was excellant. The swimming pool was lovely. Visitors should be directly informed of free facilities such as wi fi bycycles, gym etc. The shuttle bus is restricted, however there is a local bus located nearby which is very useful and can be used to explore the area; timetables should be made available. Overall a very enjoyable stay and we will return.
for Everyoneby Nic from Manchester, UK
Lovely hotelPosted Jul 6, 2013
Pros: The views and our balcony
Cons: The road up to it - which became quite fun by the end!
Lovely, friendly hotel with gorgeous views of the coast, both from our balcony and from the lovely terrace that breakfast was served on. Emilio the head waiter has worked there for 50 years and really looked after us. For breakfast, if you're expecting a full English you might be disappointed - but you're in Italy so go straight for the gorgeous cappuccino, fresh breads and homemade jams. We ate in the restaurant one evening - the homemade tortellini were amazing and like nothing you'd ever buy in a supermarket. Our room was on the small side, but spotlessly clean and with a lovely shower. This hotel was in a great location to explore both the Italian and French sides of the Riviera. The drive up the very steep, winding road is not for the faint hearted, but something you get used to and you just need to beep before you get to a corner...We will happily stay here whenever we revisit the area.
Recommendedby Heather from Australia
Unbeatable View!Posted Jun 18, 2013 on Hotels.com
The view was unbelievable - having breakfast on the terrace looking up and down the coast was a high point of our holiday. Out suite was delightful, 2 balconies with wonderful views. When eating in the hotel try the demi-pensione rather than a la carte - it is really good and works out much better value. Definitely going back there!