Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Excellent new hotel

Posted Jul 16, 2014
everything was perfect. new, modern hotel, GREAT free buffet breakfast, very good gym facility, VERY polite and pleasant staff. Lots of places to eat in walking distance. Would certainly stay again
3 out of 5
Recommended
for Everyone
by A verified traveler from T

Comfort

Posted Jul 14, 2014
Great beds, and confortable rooms, great location but I would say that room rugs need to be cleaner and also the rooms aisles need to be more iluminated. Bathroom tissue and complementary are not so good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
Pros: Architectural and design.
Great service and professionalism. Room service was excellent and friendly. Enjoyed the pool table by the bar and their happy hours. Unfortunately they were doing construction work during the afternoon hours on a Saturday until 8 at night. Make it difficult to rest after a long night before.
4 out of 5
Recommended
for Couples
by ollyrams from london

nice and modern, basic looking room

Posted May 12, 2014 on Hotels.com
nice and modern, basic looking room
5 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 30, 2014 on Hotels.com
Great hotel as a transition during family vacation. Rooms are clean and comfortable although smallish.. Pretty far from downtown San Jose $30 cab ride but there are a few decent places in the neighborhood. Paid departure fee $27ea at hotel which was convenient but the added $6 per person and for 4 amounted to paying for extra person. Fairly close to airport $25 cab ride. Food was good for late night snack and breakfast was good but typical for a chain hotel. Would stay with them again
5 out of 5
Recommended
for Business Travelers
by Alana from Roswell, GA

What an Amazing Hotel!!!

Posted Apr 21, 2014 on Hotels.com
This place was clean, the staff were polite and attentive and we had an amazing stay. I will definitely look for more Aloft Hotels to stay at in the future! !
Comment from Hotel Management
Jun 28, 2014 by Paul, Hotel Management
Alana, This is a WOW for us and we are so proud to have met all your expectations and that the Aloft Brand will be your choice for future travels. Hope to see you again when in San Jose. Regards, Paul Downey General Manager
5 out of 5
Recommended
for Everyone
by photographer from Suriname

Perfect hotel to stay.

Posted Apr 19, 2014
The staf speaks english and is professional, friendly. If you visit once you want to come back. Well organised and flexible.
Comment from Hotel Management
Apr 23, 2014 by Paul, Hotel Management
Hi and thank your for such and excellent review. Hope to see you soon when in San Jose. Regards, Paul Downey General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Stylish, good value, convenient to Airport

Posted Apr 18, 2014 on Hotels.com
The Aloft of San Jose felt new and had all the amenities you would expect from a business hotel. The concept is a bit of a mix between a luxury hotel and a budget one. The amenities seem to all be there that I expected, but had some features similar to America's Best Value Inn, in that there was self service food available 24 hours a day. We used the fitness room which roomy and very well equipped with modern, working treadmills, cycles, elliptical, nautilus, and free weights.
Comment from Hotel Management
Jun 28, 2014 by Paul, Hotel Management
Hi There and thanks for your time to provide such great feedback. As a selected service hotel we are happy to have met all your needs for this trip to Costa Rica. Our Sassy savvy experience can be found in 100 other destinations and we hope to be your choice in your next travels. Regards, Paul Downey General manager
5 out of 5
Recommended
for Everyone
by Anne from San Diego, CA

Nice, clean, modern hotel - not far from airport

Posted Apr 17, 2014
Pros: Clean, modern, nice lobby, services, and amenities. Staff was kind and professional.
Location: Not much to see, other than a lot of fast-food restaurants. There is a large, very nice grocery store within walking distance.
We were pleasantly surprised to spend out last day at this clean and modern hotel. We were warmly greeted and allowed to check in much earlier than the normal check-in time. This was great, since we no longer had our rental car and still had all of our baggage with us. This was a great hotel for us because we had an early morning flight and wanted to be close to the airport. It's a 10-15 minute taxi drive to the airport. The standard cost for a taxi was $25. There isn't much to see around this area, as it is largely commercial.
Comment from Hotel Management
Apr 23, 2014 by Paul, Hotel Management
Anne, Thanks for such a great review and we ar ehappy the Aloft Experience pleased you and that we were able to attend your needs for this trip. Hope to be your home away from home when visiting Costa Rica again. Regards, Paul Downey General Manager
5 out of 5
Recommended
by Talia from Friedman

Aloft as usual

Posted Mar 19, 2014 on Hotels.com
Identical to the other Aloft hotels I've stayed in in Chicago and Bogota which is good and bad depending on what you are looking for. As always the beds are amazingly comfortable, the bathrooms sparkling clean and huge with great products. Good breakfast included. No airport shuttle though, but it's easy in a taxi.
Comment from Hotel Management
May 31, 2014 by Paul, Hotel Management
Thanks for your comments and we are happy to hear that aloft is always your choice when travelling. Hope to see you with us soon. Regards Paul Downey General Manager