Ratings based on 985 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area, CA

Great Place To Stay!

Posted Jul 15, 2014
Pros: Nice pool. Great beds.
We all loved the hotel. Breakfast was not included but the price was amazing for the quality. By far the rooms were the most comfortable. It's a bit off the beaten path, and the neighborhood is not beautiful, but the hotel is great.
1 out of 5
by A verified traveler

Fine Print Deception

Posted Jul 13, 2014
Refused to stay, arrived and clerk demanded $100 for damage deposit. I refused and lost 1 night payment. Additionally there was a lobby full of people unhappy with service. He kept repeating they were the #1 on trip-advisor but from my travels in many countries, these folks were focused on their image and not the customer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

The hotel was a nice surprise!

Posted Jul 11, 2014
Our stay at hotel Luisiana was wonderful. The room included everything we needed - AC, smart TV with Netflix, free coffee 24/7, hot showers and very clean rooms. The staff went above and beyond and helped us with many inquiries like ordering pizza, booking tours and arranging transportation to our next hotel. The grounds were always clean and well maintained. For the service and amenities you get, Hotel Luisiana is an unbeatable price!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 10, 2014
Pros: Peacefully area
Cons: Why is a $ 100 deposito taken off clients account, to be restituted 24 hrs after check out? Never is the client informed he can deposit cash too.....
Not far away from city center, shopping malls and highway.
3 out of 5
Recommended
for Everyone
by A verified traveler from Oregn

Repeat customers

Posted Jul 9, 2014
Pros: Value for a good stay. Beds are comfortable and room is clean.
Cons: Really like how quickly the great re model construction is moving along.
Location: Nice restaurants, quiet neighborhood. Easy drive to airport.
This is our fourth stay in three month. Love the value for the boutique hotel in a quiet residential area. Close to great restaurants and airport. Rooms are clean and breakfast is good. See you in October :) Only negative; a guest left their smaill dog in the room and it barked incessently.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cayman Islands

Highly commendable!

Posted Jul 7, 2014
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff goes the extra mile

Posted Jul 6, 2014
My sister and I stayed here recently, I always use this hotel when I pick up or drop off family and friends from airport. This time Rebecca was so super kind to move us to another room that we liked better. Even though she was busy she did not hesitate to accommodate our wish. I continue to recommend with enthusiasm.
5 out of 5
Recommended
for Everyone
by A verified traveler from O

Excellence

Posted Jul 4, 2014
We were very surprised at how great this hotel really was. Usually you get what you pay for....in this case we got more. Nice hotel in a very unique mountainside. We recommend!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best deal you'll find in San Jose or Costa Rica

Posted Jul 3, 2014
Pros: Everything
Cons: I wish it was a little cheaper to get to the airport from here but understand the prices would go up if a shuttle was included.
Location: It may say it's close to the airport but it stills takes longer to get there than you think because of traffic and weird traffic routing.
This hotel is awesome, wonderful room with super comfy soft beds, excellent decor, tv with smart apps including Netflicks, large bathroom with the hottest water I've experienced in two months of travels in Costa Rica. AC works well and there's a large pool with a great kids area. Secure parking and patios overlooking pool make this a wonderful place to stay if you must visit San Jose. I honestly wish this hotel had other locations in more interesting places than San Jose. When I return to Costa Rica I will definitely stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for airport drop offs.

Posted Jul 3, 2014
Pros: Convenience to airport and nice area for dining out.
Cons: Lighting in rooms is poor but for the value we are happy.
Location: Great area for diverse restaurants better priced than hotel.
Price is right and you get what you pay for. As usual, the construction noise is a negative. We have never had issues with this hotel and are repeat customers.