Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Arv from Kelso,WA
Central locationPosted Dec 6, 2013
Pros: Two separate rooms, large bed room and large living area with table and chairs, divan and kitchen facilities. Newer and very clean.
We had the suite for three nights. Beautiful! Close in Santa Ana location, near many restaurants and a super market.
for Everyoneby Todd
Good Hotel but NOSY Cleaning Lady!!!Posted Nov 16, 2013
Pros: Everything except the nosy cleaning staff.
Cons: Fire the cleaning staff and hire others.
Location: There is nothing nearby and nothing to do nearby but this hotel is not far from anything....call for a taxi.
The hotel is very nice and clean. The pool looks nice but it rained everyday and I didn't use it. BUT.....EVERY TIME I left the hotel the cleaning lady would enter my suite....I keep hanging up the PRIVACY sign on the door but she would wait until I left and enter anyway!!! The staff (with that exception) are all very nice and also speak english as well as espanol. I was upgraded to the junior suite since I was staying for a week...it was very nice....even had pots and pans even though there is absolutely nothing to use them with!!!! Maybe if a stovetop was provided....or even a hotplate!! I thought that was very funny! The restaurant is only open for a very expensive breakfast and I never attended so I do not know how that part of the hotel is but I would guess that it also is probably pleasing. All in all I would recommend this hotel to anyone as long as you have NO valuables in your room for the nosy cleaning lady to think about. So, the junior suite is very nice and clean.....comes with useless pots and pans to play with. Pool looks nice. Staff are all very helpful and friendly and many are bi-lingual. Just do NOT trust the cleaning staff!!!
for Everyoneby Edward from Seattle, WA
Apartment-like setting in residential areaPosted Sep 14, 2013
Pros: Price and quality...room size, gret bathrooms.
Location: Shopping and restaurants
Although somewhat hard to find, it is very convenient if you have a car. Great value for amenities with rooms resembling mini apartments.
Jan 3, 2013 by Management
Dear guest thanks for visiting our hotel. We really appreciate your comments.
for Everyoneby Adri
New hotel, excellent locationPosted Sep 3, 2013
Pros: It was clean and very good location
Location: It had a great location, the downtown was walking distance, and by car or taxi no more than 5 minutes of all the night life, very quiet neighborhood.
It is a brand new hotel, with an excellent location, price was really good. It was very near downtown of the city I stayed, the room was very clean and the staff was very friendly. I will definitely come back here.
for Everyoneby Ace from usa
Nice hotelPosted Aug 6, 2013
Cons: coffee maker in room, bigger TV.
Location: Nice neighborhood, stores and restaurants not too far.
I very much enjoyed the Los Candiles. It was clean, comfortable, and the staff was very friendly and informative. I love the effort they make to be sustainable and efficient. The showers aren't the hottest(heated by solar on premises), but they are big and beautiful. The neighborhood is residential and safe. I just wish there were coffee makers in the room. A good value for a nice place.
Jan 3, 2013 by Management
Dear guest thanks for visiting our hotel. We really appreciate your comments and we are pleased to have helped.
for Everyoneby Horacio T. from Miami, FL, USA
Great and super great people in all areas around.Posted Jun 10, 2013
Pros: The style is very cute.
Cons: The breakfast spot.
Location: A Little tricky to find out ...
The only thing is bother me is the AC is over my head in my bed. For a romantic or family gateaway is wonderful.
Jan 25, 2013 by Management
Dear Guest, Thanks for your comments, we appreciate that you have chosen for your visit to Santa Ana, we hope to see you soon again.
for Everyoneby A verified traveler
Great location in Santa AnaPosted Jun 8, 2013
Pros: The staff was very friendly and eager to accommodate our needs. The hotel is in a quiet neighborhood but close to everything.
Cons: A little more water pressure would be good.
Location: Santa Ana, Escazu, Lindora, the Multi plaza shopping center.
This hotel is close to tbe airport and very convenient to shopping in and around Santa Ana and route 27 to the coast.
Jan 25, 2013 by Management
Dear Guest, Thank you for taking the time to review your stay, we are pleased that you enjoyed our location and the shops near our hotel.
Recommendedby A verified traveler
nice & modernPosted May 3, 2013 on Hotels.com
Nice small hotel but too far from San Jose or Airport. Need a car as walking around does not feel very safe. Pool is a "pocket" pool.
Jan 3, 2013 by Gerencia
Thank you for you reply, we are in a very nice and peaceful area . Indeed you need a car to get here but we are just about 20 minutes from the airport. We always love having comments like this to continuously improve.
for Couplesby A verified traveler
Very nice place to stay for a night or twoPosted Apr 8, 2013
Great stay! I would stay here again for a night or two.
Jan 9, 2013 by Management
Dear Guest, Thanks for taking the time to rate our hotel. We look forward to serving you again soon.
for Everyoneby Silla from Toronto, ON, Canada
Great stop over or quiet place from the cityPosted Mar 19, 2013
Pros: beautiful rooms
Cons: far away from the action
great place to stop over and get a rest. The rooms are very comfortable, the staff very nice. It's just a bit away from restaurants and city life. Silla
Jan 12, 2013 by Administration
We are pleased that they could enjoy and relax in our rooms and you have enjoyed the attention of our staff