Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Restaurant, close to airport...

Posted Jan 18, 2015
Pros: staff, restaurant...
Location: not much around....pizza hut and rosti pollo...chicken place..
good hotel, great staff and close to airport. Stayed after a tour and everything was great. Not much around but city and great mall within a 10 dollar taxi ride.....
3 out of 5
Recommended
for Everyone
by A verified traveler

great staff but hotel needs some improvement

Posted Dec 2, 2014
Pros: see notes above for the questions
The staff were more than accommodating. The room was clean and quite adequate. The location was a bit noisy because of the surrounding traffic which also confined us to limited space to walk. We recommend eating your meals elsewhere as our 1 evening meal was much below the standards of our other restaurants on our trip and the layout of the restaurant could be much improved. The swimming pool was cold and no one was swimming. Our air conditioner was difficult to regulate
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tamarindo Costa Rica

Great value - awesome breakfast buffet included.

Posted Oct 27, 2014
Noon chk out is nice ... Great staff! Great location for shopping (short drive). Breakfast made my stay a great value at $89/nite
4 out of 5
Recommended
for Families
by Nathinefrom Phoenix

Not Bad for the Price, but isolated

Posted Sep 20, 2014 on Hotels.com
Nice clean hotel, reasonable rates, but need a cab to get anywhere. There are no or few sidewalks on the main street, and not safe. Little to see otherwise in the vicinity. Pool was nice, gym needs some repair on the equipment but overall nice. Breakfast was excellent. Very near a Pizza Hut if you get tired of rice and beans.
4 out of 5
Recommended
for Everyone
by Rob

Consistent Lodging in Santa Ana

Posted May 10, 2014
Cons: Trucking using engine breaking very noisy at night.
A good jumping off point for exploring CR. Lots of great dinning options in the area. Close access to highway south to beaches.
4 out of 5
Recommended
for Everyone
by Kelvinfrom Atlanta, GA

Quality Hotel Real San Jose

Posted Apr 28, 2014
Pros: Cleanliness and Staff
Cons: Breakfast bar and food prices (way overpriced)
Location: Located in Santa Ana. I found nothing to do in the area.
Average hotel for the price. Good thing the breakfast bar is free, even though the food is so so. Because all the other food in the restaurant is highly overpriced. Four dollars for a bottle of water! Are you serious! Hotel was clean and the staff was courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted Apr 27, 2014
Pros: Service
Cons: Breakfast
Good service, room, parking. Family felt very happy with the service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Apr 23, 2014
Pros: Service
Cons: Breakfast
Good service. Reasonable confort. Need to improve the breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing end to country tour

Posted Apr 2, 2014
After an 8 day Caravan tour we stayed an extra day to catch a better flight. The hotel was clean and comfortable with a good breakfast of omelets, coffee, and more. The morning allowed a pleasant walk with pedestrian bridge over highway to the Santa Anna mall. The afternoon by the pool included additional bird watching and guanabana sours. The Pizza Hut is only 200 feet away and provided a taste of home with staff working hard to help us with the language barrier.
5 out of 5
Recommended
for Families
by Pamelafrom Seattle

Very pleasant

Posted Mar 27, 2014 on Hotels.com
Great hotel, very friendly staff and fantastic food! I would recommend it and would stay here again. It isn't close to much to see and do, but cabs are always nearby. The pool was beautiful and the dining room was nice and large. Even the meeting rooms were quite nice. Overall, exactly what you would expect from this type of hotel.