Ratings based on 531 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

A good choice for an overnight staying

Posted Aug 18, 2014
Pros: Not so much
Cons: N/a
Location: The super court and city tour of Santa Barbara
Friendly staff, but some misunderstanding when working on the reservation with Expedia, got extra charge for the occupants. -- disappointing.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Aug 7, 2014
a lot of money to rest your head. Took a chance staying with Best Western. This was fairly clean, no continental breakfast and whoever made the map of the strip must have been from another country. They charged us for two double bed room and there were 3 family members so they charged for a third person. What is that? I suppose if you own a hotel anywhere around a popular place, you can offer little and charge a lot and get away with it ...ONCE. We would not go back but, if you're looking to stay a night and money is no object, I guess it's o.k.I cringe every time I over pay for a place. I'm cringing. Santa Barbara was great though
5 out of 5
Recommended
for Families
by A verified traveler from Sacramento Ca.

Very nice hotel.

Posted Jul 21, 2014
Pros: Everything
Cons: The parking near our room was very hard for pickups to park,but I managed.
When we arrived I was not to pleased of the location.The manager assured me nothing was far away and we would enjoy our stay. I asked for a first floor room as I have two special needs kids and they said it would not be a problem. Seeing as we arrived early our room wasn't ready so we went to the zoo and Stearns pier. Upon our return we checked in and were told we received a complimentary up grade to our room. It was absolutely fabulous. A perfect room for us,it even had a private patio so the kids could play. I cant say enough about the staff there .They go above and beyond to take care of you. Thankyou to them. I give the a 12 out of 10 for their hotel and staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Hotel was "just OK", not glamorous. Room was clean. I misread the room description and thought I was getting 2queens, not 2 doubles. My fault. Good hotel for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from socal

Nice property

Posted Jul 9, 2014
Nice room, time for modernization. Clean and spacial room and bath. Heated pool was nice, was able to walk to a couple dining choices in the neighborhood.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Jul 7, 2014
Was very clean and easy access to a lot. Will be back again
4 out of 5
Recommended
for Couples
by A verified traveler

good hotel in a reasonable location

Posted Jun 8, 2014
Pros: The standard of the room, and having a restaurant for breakfast instead of a poor standard breakfast.
Cons: Not much
Location: Opposite end of state st to the beach so it's not that far from the Mission.
The hotel is about 3 blocks from state st, but is near a hosptial by so there can be a few sirens, we only heard 1 lot thou. The is in a good location with which is not to busy, rooms are a good standard.
4 out of 5
Recommended
for Everyone
by Neel from Fremont,CA

Clean, spacious and comfortable

Posted May 27, 2014
Pros: Space, free wi-fi
Cons: Not sure what they can do, but lot of noise from above, if staying on the 1st floor. Also, please release the birds in the cage.
Location: 5 mins from downtown. Nothing else around.
Though not walkable from downtown or beaches, this is a clean and comfortable place to stay. There was coffee, fruit, and cookies in the room as well. There is a cafe next door that serves reasonably good food from 7AM to 9PM (unfortunately only till 9PM). If you cannot tolerate noise, stay on the second floor. Parking was available on the premises even on Memorial Day weekend. Oh, and there is free wi-fi too
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service

Posted May 24, 2014
We were originally put in a room with intermittent wifi connection. I called the front desk and they immediately upgraded our room with no additional charges. We were very satisfied with the new room!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to the Santa Barbara bowl!!

Posted May 24, 2014
Pros: It's very convienent and I love the outdoor entrances for each suite
Cons: The prices for suites!!
Location: Great food ! I had an amazing burger in town
So easy for us to take a cab and get around town from that location!