Ratings based on 170 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from California
A well-managed, gorgeous hotel!Posted Jul 23, 2014
Pros: The historic Biltmore is quiet, low-key, and the architecture remarkable. The grounds are beautifully landscaped. And it is on a great beach!
Cons: The small, very crowded pool was a disappointment. Perhaps the beach club could charge a half-day, or pool-swim-only rate, so guests could swim laps.
Location: Hotel is on a good swimming beach and close to Santa Barbara. I recommend Condor Express for whale watching and scheduling a visit to Lotusland.
From check-in to check-out my husband and I felt welcomed and appreciated. The hotel upgraded our Deluxe room to Premier, and gifted us iced champagne, chocolates and macarons for our 25th anniversary. Our cottage room -- comfortable, large -- was at the edge of the property, which could be a negative, but that made it more convenient to self-park. The spacious, ADA-accessible bathroom was attractive and well tended by housekeeping (the maid carefully arranged our toothbrushes, etc., on washcloths...great attention to detail). The deep-pillow-topped bed was luxurious. Our patio was not usable, as it bordered the parking lot and got noise from a ventilation system nearby, and cigarette smoke from next door. One night our neighbors had a loud, drunken fight (we phoned the front desk and they responded quickly). The next day the manager gifted us a bottle of wine and a box of chocolates, with a hand-written note apologizing for the disturbance. I was disappointed that the very small swimming pool was boiling with boisterous children most of the day, but I enjoyed swimming and walking on Butterfly Beach. Be aware that the hotel website can mislead you into thinking that the massive, beach-front pool featured there is the hotel pool! It is, in fact, in the club across the street, included only with top-level rooms. For other guests the cost is $200/day -- possibly worth it for a family with kids, or if you will use it for a full day. Not worth it for me.
for Everyoneby A verified traveler from san francisco
Luxury, beach resortPosted Jul 21, 2014
I stay here quite often and have to admit it gets better and better every time. The staff is friendly and genuine, attentive to your needs and a pleasure to encounter. The property is stunning in and of itself as well as being directly across from Butterfly Beach. The rooms are beautiful and extremely comfortable. It is a true resort getaway in Four Seasons style.
for Everyoneby A verified traveler from Danville, CA
Beautiful setting on the beach.Posted Jul 21, 2014
Beautifully maintained gardens and structures. Great representation of Spanish architecture in California.
for Everyoneby A verified traveler
Gorgeous location and Hotel!Posted Jul 17, 2014
We had our wedding there and were treated like royalty by the staff. The service was unbelievable! Everything was beautiful!
for Everyoneby A verified traveler from Seattle
Great service and a fantastic locationPosted Jul 12, 2014
We really enjoyed a couple of nights here, very friendly service and lovely bar area and gardens
for Everyoneby A verified traveler from orange county, ca
Amazing historical hotel, ocean front!Posted Jul 12, 2014
Pros: Location, decor, ambience, heritage
Cons: Wish stay longer ;)
Location: So much..
Wow what a beautiful stay for a quick trip in sb. Hotel staff Christopher was so helpful! We got amazing room with gorgeous view of sb mountains and in front green lawn..wide view no obstruction. Room is so charming, spanish tiles, spout tub, balcony and walk in closet, floor to ceiling windows..so old school! luv the romance of it all. Hotel location is AAA! We walked to ocean beach, montecito village, drove to zoo and visited old mission. So much to do! Our room had access to Coral Casino, great water front historical club house still by membership only. We chilled out there for lunch pool side and next day for happy hour and dinner at tyes. Truly a resort vacation! Definitely back again!
by A verified traveler
Poor front desk servicePosted Jul 9, 2014
Cons: Time for a staff reboot and pep talk. It is a huge part of a guest experience.
We arrived close to 4 p.m. and our room was not near ready. We were told it would be at least one hour but the front desk hostess was very vague. She then just told us places we could go. After sitting by the pool waiting (staff there was super) for 1 1/12 hrs., we called and were told the room still was not ready. We had spa appts and she offered to have all of our luggage sent to the spa! Finally, she called back and said they "upgraded" us. When we went to check in, she merely pointed the direction of our room. There was never any accompaniment or tour of the property, services we are accustomed to at Four Seasons. The entire check- in process was a negative experience and set the tone for the stay. Dinner at the Bella Vista was truly average. The property and staff just seemed tired and fed up - maybe it was the holiday weekend. We had much better experiences at other resorts in the area. This property just seemed to coast on its' location and storied history but it has lost its' luster.
by A verified traveler from L.A.
Lovely location, exellent staff, but overpricedPosted Jul 1, 2014
Pros: Room had patio, and excellent bathroom but was small for the price.
Cons: Bigger room or less price for the room. Brunch was expensive, but fairly priced. Afternoon tea was a bit steep.
Location: The beach is literally across the road, and Santa Barbara downtown a brief car ride away (or cycle).
There's no doubt that this is 5 star all the way, staff are very well trained, facilities are beautiful. However we've stayed at plenty of 5 star hotels and this one needed to be over and above to be worth the price which was steep, and to be honest, it wasn't.
for Couplesby Austin Attorney from Austin, Texas
Memorable Anniversary on American RivieraPosted Jun 24, 2014
Pros: We have traveled extensively and are usually picky about service and our expectations at high endbut candidly, we liked EVERYTHING about this hotel.
Cons: I truly cannot think of anything that needs improvement.
Location: Bella Vista-Sunday Brunch/Antiquing in Summerland/Coral Casino Pool & Beach Club/Tydes on beach for sunset dinner/Charming Montecito behind hotel
We went to the Four Seasons Biltmore for a long weekend and to celebrate our 24th Anniversary and they made us feel like royalty the whole weekend. From the amazing & romantic cottage room in the garden, to exceptional service, to continually wishing us a "happy anniversary" & constantly surprising us with unexpected and free touches to mark the occasion, to offers to take our photo and seat us in locations fostering conversation, everything could not have been more perfect. We felt like royalty and the entire staff and crew made us feel like family and so incredibly comfortable and papmered at the resort. My wife and I would highly recommend a trip to Four Seasons Biltmore at Santa Barbara for anyone looking for a romantic and special getaway. On the "must do" list---Sunday brunch seated outside at Bella Vista, dinner the 1st night at Tydes @ Coral Casino, a Cucumber Haze (or 2, 3..) poolside at Coral Casino, morning walks from hotel along boardwalk and beach to Santa Barbara, strolling into Montecito for a steak dinner by the fire at Lucky's, rambling through antique stores in nearby Summerland, coconut cake at Montecito Inn Cafe, and a very expensive but possibly meal of a lifetime at The Stonehouse @ San Ysidro Ranch---all suggested by the wonderful Concierge at the Four Seasons.
for Everyoneby A verified traveler
Fantastic gardensPosted Jun 21, 2014
Excellent staff - very friendly. The gardens in the resort are impressive.