Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk
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Reviews of Hotel LP Santa Cruz Centro

3 out of 5
Hotel LP Santa Cruz Centro
Av.Ejercito Nacional 290, (frente Stadium Tahuichi), Santa Cruz

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 272 reviews" "
Rating 8 - Good. 140 out of 272 reviews" "
Rating 6 - Okay. 43 out of 272 reviews" "
Rating 4 - Poor. 15 out of 272 reviews" "
Rating 2 - Terrible. 8 out of 272 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chaudhary

Liked: Cleanliness, staff & service, property conditions & facilities
Best 👍
Stayed 1 night in Mar 2024

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and clean, attentive staff. Plenty of restaurants and cafes around in walking distance.
Stayed 6 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A good night sleep
Stayed 1 night in Jun 2023

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and heloful, especially Carla who I interacted with the most.
Stayed 3 nights in Mar 2022

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Amazingly comfortable bed. Great breakfast. No bathrobes in the room but then we were questioned about them when we were leaving as if they had been there and we’d taken them. Advertised blackout blinds non existent. Wifi slow and the sofa in the room was very small and torn.
Stayed 5 nights in Sep 2021

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

6/10 Okay

Jose, Clearwater, FL

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff around around breakfast area was terrible, e.g., not replinishing food, glasses, etc., when she said she would and removing dishes before guest was through.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, friendly staff upgrades offered at no cost
Stayed 1 night in May 2019
Response from Claudia Terrazas - LP Hoteles on May 28, 2019
Dear Guest: - Thank you so much for the feedback! Kind Regards,

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018
Response from Claudia Terrazas - LP Hoteles on Aug 9, 2018
Dear Cristobal: - Thank you so much for the feedback! Kind Regards,

8/10 Good

Emilio, Quito

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel
Good, but to much noise during the night, it is close to a local airport

8/10 Good

DANNI

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Prêtty good hotel With a better bed and better towels I can give 5 stars
Response from General Manager on Jan 9, 2017
Dear Danni: - Thank you so much for your kind comment - We will work upon the observations that you made Kind Regards, Claudia Terrazas Project Manager LP Hoteles

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable to the main Plaza
Picked us up at the airport at 4am. Terrific! Room and bathroom spacious and clean and staff very helpful, even though we could not speak Spanish. Twenty minute easy walk to the city centre.
Response from Claudia Terrazas on Nov 23, 2016
Dear Guest: - Thank you for the comment, we really aprecciate it! - W ea re sorry that you had troubles with the pick up service, we will coordinate with our staff so we can correct this service Kind Regards

2/10 Terrible

carlos, nic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel wasn't what I expected photos don't matc
Very low service I didn't complete my stay since it was to bad
Response from Claudia Terrazas on Oct 28, 2016
Dear Carlos: - We are sorry that you didnt have a nice staying with us - We will review any error in our service and we willtalk to our staff, so this wont happen again - Thank you so much for the feedback Kind Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

DANNI, Miami beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel Clean Nice people
Estimado Danni: - Muchas gracias por el comentario, nos alegra que le haya gustado el Hotel y esperamos contar con su reserva en su próxima visita a Bolivia! Saludos Cordiales, Claudia Terrazas Project Manager LP Hoteles

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, shiper price....................................

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel next to stadium but quiet
We lived about 2 blocks from this hotel when we lived in Santa Cruz. This time we were visiting and needed a hotel. It was surprisingly Clean and modern. We stayed in the suite room, it included a Jacuzzi. The room was large and comfortable. A game was just ending at the stadium and inside our room all was quite and the traffic quickly dissipated. They have a restaurant on the premises.

10/10 Excellent

Int'l Sales, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location several restaurants near plus hotel'
Basically good priced clean hotel close to several restaurants plus hotel restaurant and breakfast included. More continental style but they can also prepare other food for a small price. I plan to stay there my next trip.

6/10 Okay

Martin, Hollywood, FL

Liked: Cleanliness, staff & service
Disliked: Room comfort
nice hotel, not for famyly, rooms has only 1 bed
we made a reservation for 2 adults and 2 kids, when we arrived they only have rooms with 1 king bed or a room with 2 twins, none of those are for 4 people, people that works there are very kind and they put another bed in the room but only 1 so it was not confortable and they have to move everithing to let the extra bed fit into. price for santa cruz, bolivia is overpriced, that hotel shoul not cost more than 60 dolars

10/10 Excellent

Mohammed, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people ... Good Location - will be back
Lovely and helpful stuff ...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointed with the room and service I received.
Just from the beginning I started to have a bad experience. After I made the reservation I called the hotel to make sure they have my reservation, but I was told they were having an issue with their internet and they had not received anything, when I called I specifically told them my reservation is for one room with 2 queen beds. I was told I was going to get a call back in the matter of 30 minutes, no one called back. When I had called back I told them I had missed my flight from Cbba to Santa Cruz and that I was on the waiting list for the next flight and that possibly I was not going to make it and if I could cancel the first night but checking on the following day, but it was not possible because I selected a room none refundable, I wished they had some kind of exception to the rule but they were not flexible. But I wish that was the end to everything, I got to the hotel late, when I arrived I was told my room was given away because they assumed I was not going to show even though I had already paid and was told there were no cancellations. They gave me a room with 2 single beds and was charged the same amount. Tired, upset and frustrated I accepted the room and was told for the following day I was going to receive a room with queen beds, but when I came back late at night they only had the same room available. All this is unacceptable, was taken advantage of the situation. I would not stay again at this Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ximena, Temuco,Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel ,good ubication,nice people.
When we get to the Hotel, everything was okey. The taxi was waiting for us at the airport. They always had good taxis for the passangers.

8/10 Good

Mark, Cape Town, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities
Santa Cruz 1 nighter
The breakfast was decent, the coffee was strong. :) The area is not bad, there are restaurants close by. Would stay there again. Not much english spoken by personnel but they try hard! :)

4/10 Poor

david, tampa, fl

Centralized
When I first got there they said free breakfast, after a couple days they said not included. Breakfast was some hard boiled eggs, fruit, pastry, coffee and juice. If you want scrambled eggs it's extra. Not much but it was something, then to tell me that simple little breakfast wasn't included when all hotels include free breakfast and a lot better than that. very disappointing to say the least. I will not stay again in a hotel that's so petty.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

red, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat boutique hotel in Santa Cruz, Bolivia.
This is a boutique hotel close to down town Santa Cruz. The area is clean and safe even at night and is walking distance to tony restaurants, and a very nice public park. The staff is very courteous and mostly bilingual, the accommodations are clean and modern. The Wi Fi service is somewhat slow. They charge you for breakfast, about 5 dollars, the breakfast is plentiful with a variety of choices. The Hotel can call you cabs if you need that are modern and safe something I highly recommend as the cabs in Bolivia are jalopies driven by cabbies who think themselves the local version of Mario Andretti.

6/10 Okay

Jaime, Trujillo,PE

Liked: Room comfort
Disliked: Cleanliness, staff & service
OK
Its OK... But over rate... They charge extra for scrabble egg in the breakfast

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional Staff, good location.
Staff was exceptional, well trained and very friendly. Very clean, new hotel. 10+ restaurants of all price and dining categories within walking distance. Breakfast was a bit bland, would have liked more Bolivian fare offered. Scrambled eggs or omelets would have been a welcome addition to their buffet rather than a paid extra. TV was too small for the size of room. Right across the street from main soccer stadium. I was concerned about noise from games or music concerts but even with 2 games being played during my stay it was not a bother. Streets were a bit noisy during the day and could be heard clearly from the rooms but things were calm at night and not disturbing.

10/10 Excellent

E, KY USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer hotel near downtown Santa Cruz
This hotel is only a few years old, maybe three to four years. It is in a good location for accessing central/downtown Santa Cruz. The rooms are clean, well appointed, and pleasant. Parking is limited. I only had the breakfast one day; there were plenty of items available. Wifi is pretty good too. I will definitely come back.

6/10 Okay

Verified traveler

Disliked: Room comfort
Ultra modern gone wrong but great breakfast
service does not speak English well or offer much touristic information. The rooms are very bare and smells terrible. Breakfast, on the contrary, was among the best we've had in South America

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Needed a place to stay for a night. Affordable prices but cleanliness of the room could be improved.

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Panama City, Panama, Clarion as overnight layover
The hotel staff was reasonably helpful. Their spanish was obviously better than their english, but their english was passable. Great restaurant/pool floors on top of the hotel (12 or 14 total floors, something like that). Complaints - Room AC took forever to cool off the room. The entrance to the hotel is on a side street. A fairly quiet sidestreet, but might be a little disconcerting to those used to streets in the US. It's definitely above average as far as safety and overall appearance when compared to the rest of Panama, but a heads up when the taxi drops you off. I think I paid 15-20 USD for the airport->hotel taxi.

8/10 Good

William, Springfield MO USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
We stayed ten nights at this hotel. The service was good. The hotel was clean and attractive. The was always somewhat of a stench from the bathroom which is fairly common in Bolivia due to the design of the plumbing vent system The primary issue we had was the lack of a second shower door to prevent a wet bathroom floor. This is also common in Bolivia but this was the worst of the three hotels we stayed in The hotel restaurant was very good and the cost was reasonable. For about $30 more per night you can stay at the Senses Hotel on the main plaza which includes breakfast, has a rooftop pool, gym, etc and better service. I would stay at LP again but check out all the options on Hotels.com

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
This is a great hotel. The only problems we had was the wi-fi was down for two days, which was a real pain. And that a member of staff on the desk told me that at 9am I could use the internet cafe at the local cinema complex. But got there to find it opened at 10am and there was no internet cafe. Other than that, a lovely hotel

8/10 Good

Cesar, San Francisco CA

Liked: Cleanliness, staff & service, room comfort
No so much to do around!
Ok Hotel, even when I did have a suite with nice vew. Still is not a great hotel, it is a ok hotel. The Location also is far away of the fun par of the city.

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very loud
we booked the suite and it was not what we thought it would be. the room was right by the main street and the windows were paper thin. everything was so loud we didn't get any rest. and we could hear the person on the other room due to a small window in the bathroom that carries the sound and heard the person snoring all night

6/10 Okay

Shienny, Sydney

Noisy
We got there in the afternoon and tried to get some rest before our next flight at 1 am, however we keep getting woken up by the noise from the planes. I didnt realise the proximity of the hotel to the airport.

8/10 Good

Roadcorreo, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
G77 Visit
Hotel is good for a quick business stop.My room's internet WIFI was ON and Off, Soap Dispenser not practical for taking a shower. Over all OK hotel

8/10 Good

Adrien F, Toronto, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Standards in Santa Cruz de la Sierra
The hotel was very comfortable and pleasant. We were upgraded to a suite and Daniel - the manager - was very helpful and even came with the hotel shuttle transfer car to get us at the airport. Breakfast was an extra cost at time of reserving the hotel room, but if you wake up hungry its a great way to roll out of bed and re-fuel without needing to worry about where it can be done.

10/10 Excellent

Javier, Miami

Liked: Cleanliness, property conditions & facilities, room comfort
Honest Review
I am a business person and really know the importance of an honest review of our product or services in the internet. Many reviews in my opinion are not honest or just not fair because of our freedom of speach. I will not keep talking much and in short and honest words I will rate this hotel 4.0 based in 2 visits in the last 3 years : Services are equivalent to hotel price. Internet is regular but the whole country has poor internet speed. Hotel staff is not trained well for the international standards but this is common in many hotels in South America because of low wages from hotel greedy owners. Rooms are ok need but need it small repairs due to time in the market. If you plan to visit this city for business and plan to visit costumers but also have small budget I am sure you will not be disappointed on the cost and final experience

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value - highly recommended!
My son and I had to overnight in Santa Cruz en route to southern Bolivia. We arrived late at this hotel and it was everything we expected from reading earlier reviews. Safe, clean, all the basic services plus a good restaurant. It was the perfect first hotel for arrival in Bolivia.