Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Temuco,Chile

New hotel ,good ubication,nice people.

Posted Apr 13, 2015
Pros: The ubication and personal, they are very friendly.Also, everything is clean. Good breakfast.
Cons: Information about tours.The only city tour they recomended us was very poor and expensive.
Location: We went downton and "Siete calles" walking. Good restaurants like The Factory are near the hotel.
When we get to the Hotel, everything was okey. The taxi was waiting for us at the airport. They always had good taxis for the passangers.
2 out of 5
by A verified travelerfrom tampa, fl

Centralized

Posted Mar 22, 2015
Pros: Location
When I first got there they said free breakfast, after a couple days they said not included. Breakfast was some hard boiled eggs, fruit, pastry, coffee and juice. If you want scrambled eggs it's extra. Not much but it was something, then to tell me that simple little breakfast wasn't included when all hotels include free breakfast and a lot better than that. very disappointing to say the least. I will not stay again in a hotel that's so petty.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Neat boutique hotel in Santa Cruz, Bolivia.

Posted Feb 28, 2015
This is a boutique hotel close to down town Santa Cruz. The area is clean and safe even at night and is walking distance to tony restaurants, and a very nice public park. The staff is very courteous and mostly bilingual, the accommodations are clean and modern. The Wi Fi service is somewhat slow. They charge you for breakfast, about 5 dollars, the breakfast is plentiful with a variety of choices. The Hotel can call you cabs if you need that are modern and safe something I highly recommend as the cabs in Bolivia are jalopies driven by cabbies who think themselves the local version of Mario Andretti.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Trujillo,PE

OK

Posted Feb 24, 2015
Its OK... But over rate... They charge extra for scrabble egg in the breakfast
4 out of 5
Recommended
for Families
by ANA DEL Vfrom Argentina

Siempre lo elijo

Posted Jan 27, 2015 on Hotels.com
Excelente atencion del personal dw recepcion (srta monica) Buena zona y con muchos lugares cerca para comer El taxi al aerop es barato asi que resulta mas que conveniente con el precio de la habitacion
5 out of 5
Recommended
for Everyone
by A verified travelerfrom KY USA

Newer hotel near downtown Santa Cruz

Posted Jan 19, 2015
This hotel is only a few years old, maybe three to four years. It is in a good location for accessing central/downtown Santa Cruz. The rooms are clean, well appointed, and pleasant. Parking is limited. I only had the breakfast one day; there were plenty of items available. Wifi is pretty good too. I will definitely come back.
2 out of 5
Recommended
for Families
by A verified traveler

Precisa melhorar a recepção e fachada.

Posted Jan 8, 2015 on Hotels.com
Pessoal pouco solicito, sem nenhum cuidado com a aparência e falta de apoio à serviços turísticos. Ninguém sabia informar nada ou mesmo folhetos informativos dispunham. Marcaram conosco Van para levarmos ao aeroporto por um determinado valor e depois, na hora H, disseram que não estava boa, e que chamaram táxi. Que por sinal era pequeno e o motorista chamou outro, que se comportaram muito estranho, nos levando por caminhos diferentes e por região pouco urbanizada, afastada, nos deixando em pânico. Odiei a falta de compromisso.
2 out of 5
Recommended
for Families
by Deborahfrom Manaus

Hotel fraco

Posted Jan 7, 2015 on Hotels.com
Hotel bom, mas em relação ao pessoal da recepção, são pouco solícitos com o cliente e pouco confiáveis. Combinamos com o transporte do hotel para levarmos ao aeroporto e para nossa surpresa não havia nada. Tivemos que amargar dois táxis muito péssimos até lá. Muito desconfortáveis, pois não haviam disponíveis, conforme o recepcionista. Achamos estranho demais!!!
3 out of 5
Recommended
for Families
by A verified traveler

Ultra modern gone wrong but great breakfast

Posted Jan 1, 2015 on Hotels.com
service does not speak English well or offer much touristic information. The rooms are very bare and smells terrible. Breakfast, on the contrary, was among the best we've had in South America
5 out of 5
Recommended
for Families
by Lucianofrom La plata

Excelente

Posted Dec 28, 2014 on Hotels.com
Excelente