Ratings based on 17 Verified Reviews
They paid and stayed. We double-checked.
4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Mary from Denver, CO
Nice hotel in Santa Fe
Posted Jan 13, 2013
Pros: The guest room we had was really nice and clean and the bed very comfortable.
Location: Located in an area close to shopping and restaurants
We did not have breakfast here so not sure about it but the room was great and the staff very nice. When we drove up to the hotel it seemed okay but the lobby is dark and dreary and I was a little skeptical of what the rooms would be like but the room was great. Lobby and hallways not so exciting but clean. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler
Santa Fe Experience
Posted Jan 21, 2013
Design is so Santa Fe for their color schemes. Front desk people were most helpful.
5 out of 5
Recommended
for Everyone
by Joan
BEST WESTERN - BEST EXPERIENCE
Posted Jan 7, 2013
Pros: The decor was especially pleasing, themed to match the location. Although not within walking distance of Old Town, access was easy.
Cons: We only stayed one night - next time we will plan a longer visit.
Location: This was the "New " end of town, with chain shopping and dining. It was easy access to "Old Town" with all its history and culture.
Location was very convenient getting on-and-off the highway. Facility was very pleasant with more amenities than expected. Room was very comfortable and everything was immaculate. When asked for a recommendation for dinner, a near-by local restaurant was named and easy to follow directions given. Complimentary hot breakfast was more than adequate. Excellent value for the money.
2 out of 5
Not Recommended
for Everyone
by A verified traveler
feels, looks tired
Posted Jan 30, 2013
Pros: good location
Cons: Brighten up rooms, new carpet, change room doors. Work on staff being friendly.
most room doors had chiped areas near safety bolts look like they have been forced open. Air conditioner was very very noisey. Hard to sleeps. staff not friendly. hotel needs to be refreshed, to dark, drury atmosphere.
5 out of 5
Recommended
for Everyone
by A verified traveler
Great Hotel
Posted Jan 18, 2013
Pleasant stay and the staff very friendly and helpful.
5 out of 5
Recommended
for Families
by Familyof5
Super clean and comfortable!
Posted Jan 25, 2012
Pros: The hotel was spotless, we truely got a good nights sleep.
Location: Perfect location off Cerrillos Rd, easy access to everything in and around Santa Fe.
Our recent stay at Best Western Plus Santa Fe could not have been better! The hotel was extremely clean. Our room was spotless (even the carpet!) and the beds were so very comfortable. Our room was bigger than the average room, plenty of space for the whole family. The pool was again spotless, there were fresh towels on every chair and table. The decor was very warm and inviting. I've stayed at many hotels all over lately (some even 5 star), and this one stood out in cleanliness and comfort by far.
4 out of 5
Recommended
for Everyone
by A verified traveler
Nice for the Price
Posted Jan 17, 2012
Very comfortable bed! Friendly front desk staff. Boring breakfast, the pastries were stale. The inside looks better than the outside. Overall, I'd stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler
Great stay
Posted Jan 30, 2012
Pros: How clean everything was.
Cons: Nothing.
Location: From Denver, CO
We had an excellent stay. Everything was exactly how we would have expected it. Clean room, clean bathroom, clean hallways, clean stairs, clean elevator, clean lobby, clean pool, clean dining area for breakfast, breakfast was good and the staff was helpful and friendly.
5 out of 5
Recommended
for Everyone
by Deb from Columbus OH
Best Mattress in the World
Posted Jan 22, 2012
Pros: Mattress
Location: Clost to major stores. Not far from Plaza. Close to road from airport.
This hotel deserves better than a 5 rating on all categories! We had the best sleep of our lives on the Pillowtop Sertapedic mattress and plan on getting one of our own when we get home! Wish we were booked at Best Westerns in the other cities we are visiting this trip. We enjoyed the hotel's fitness room as well. Very convenient shopping nearby. Will definitely book again (our son is a college student at St John's so we can count on a repeat visit to the city).
4 out of 5
Recommended
for Families
by Michelle from Albuquerque, NM, USA
Best bang for our buck.
Posted Jan 19, 2012
Pros: Clean, affordable, friendly staff.
Cons: Way too much chlorine in the pool and hot tub.
Location: Easy to get to and from using the city bus.
By far the best option in Santa Fe for the money. We took the train from Albuquerque and got to and from the hotel on the Number 2 city bus. The stop is right next to the hotel parking lot. Our kids enjoyed the adventure.