Ratings based on 257 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from New Mexico
Comfortable and convenientPosted Oct 1, 2014
Pros: it was clean and convenient
Location: plenty of restaurants nearby, only minutes to downtown
My room was completely comfortable and clean; everything worked. I would definitely stay there again.
for Everyoneby A verified traveler from Raton. NM
Raton NMPosted Sep 27, 2014
Cons: Dinner menu, more variety.
Location: Close to medical facilities.
Room was neat and clean and staff polite and friendly. We had one problem with our room and that was the window would not close. We informed front desk and within five minutes maintenance was there and fixed the problem. We noticed food and beverages in the lobby, was this happy hour? If so hotel needs to post this without guest having to ask.
for Everyoneby A verified traveler from Vail Colorado
Good hotel in a pinchPosted Sep 8, 2014
Pros: The lobby was nice.
Cons: Security issues need to be addressed at this hotel. The beds were like sleeping on a brick
Location: There are a ton of restaurants near this hotel
My family and I were traveling from Vail to Las Cruces and we stopped in Santa Fe for the night. We found this hotel and booked a room there. Anymore hotels pride themselves on being secure and safe for the most part. All of the side entry doors on this hotel indicate that you need your key to get in and none of the locks worked. There was a ton of police activity at this hotel all night long. The staff was not to friendly or helpful. I would not stay here again.
for Business Travelersby A verified traveler from Prescott, AZ
Older Hotel But Probably Good ValuePosted Aug 30, 2014
Pros: The lobby and grill are very nice.
Location: This hotel is four or so miles from the downtown square.
This is an older facility. The room rates made the stay worthwhile. We were a bit disappointed that the bathroom grout was badly deteriorated and discolored. The staff is pleasant and professional. Our room may have been the exception, however, it was disappointing for a Marriot facility.
for Everyoneby A verified traveler from Salina, KS
Great hotelPosted Aug 19, 2014
Location: Plaza Café South was close by and the best food.
Everything was good during our stay. Only thing missing in the room was an ice bucket and one was promptly delivered to our room.
for Everyoneby A verified traveler
Posted Aug 19, 2014
Pros: The hotel staff went to the airport to fetch my delayed luggage. Remarkable service at this price point.
Clean, well-run, efficient, pleasant staff. Excellent service.
for Everyoneby A verified traveler from Alamogordo, NM
I was pleasantly surprised!Posted Aug 16, 2014
Pros: The gardens, decor, great staff. Everything was smooth and easy. Starbucks right there! Empty refrigerator in the room helped us.
Cons: Nothing I can think of.
Location: We walked across the street to Walgreens for a few things. Enjoyed the Santa Fe ski area, it was gorgeous up there! Attended church.
We just needed a hotel for the night and wanted a convenient location. I was surprised by the excellent staff, lovely accommodations inside and out, and the Bistro! Everything was comfortable, clean and great! I enjoyed the Starbucks coffee and food at the Bistro both in the evening and the next morning. I look forward to staying there again soon.
for Everyoneby A verified traveler from raton, nm
Refrigerator across from our bed and very noisy asPosted Aug 15, 2014
Pros: Convenience of a restaurant on site food was good
Traffic noise very annoying, will ask for room on other side away from street. The refrigerator was across from our bed and kept going off and on all night! NOW THIS WAS ANNOYING!! I would suggest it be moved to other side or TV. Other then these two things our stay was OK
for Everyoneby A verified traveler from Pueblo, Colorado
Hotel was close to all areas we wanted to see.Posted Aug 14, 2014
Pros: Staff was friendly, room was nice and it did not cost much too stay.
Cons: Breakfast could be included with the cost, and the door entrance could be redone so they would not have to be forced to close.
Location: Easy access to everything.
Santa Fe was beautiful, clean and easy to go anywhere we wanted to go.
for Everyoneby A verified traveler
VERY NICE CLEAN AND VERY NICE STAFFPosted Aug 11, 2014
VERY NICE STAY EVERYTIME I GO TO SANTA FE THAT IS MY CHOICE