Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
78% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Great hotel for good price!

Posted Jul 15, 2014
Pros: Good price for comfortable room
Cons: Smell of stale old smoke in room. Replace styrofoam plates and cups by environmentally friendly disposables. Not acceptable anymore!
Location: Close to old town Santa Fe and mainstream stores. Conveniently located close to freeway.
Comfortable room, close to mainstream hotels and old town Santa Fe
3 out of 5
by A verified traveler

I have had nicer hotel stays for the same price.

Posted Jul 9, 2014
The hotel was decent, but I expected more for the price. There were minor inconveinences like missing remote control, the bathroom didn't have a fan, the light switch that controlled bathroom light was the same for the light over the sink outside the bathroom making night time bathroom trips inconveinent for anyone else trying to sleep in the room. The biggest dissapointment was the gray dingy looking towels and sheets. The staff was freindly and courteous and the rooms were somewhat clean, I will stay at a different hotel next time even if I have to pay a little more.
1 out of 5
by A verified traveler from Texas

Ishmael was terrific.

Posted Jul 4, 2014
He got us in our room early. Trash can by the pool had not been emptied in weeks and smelt terrible. This place could use a good cleaning. Crumbs and trash under chair cushions. It had the amenities: ice machine and breakfast, just worried about the cleanliness.
2 out of 5
by A verified traveler from California

Price of room over ruled common sense.

Posted Jun 26, 2014
Pros: Price & Location.
Cons: Most things (see above).
Location: Near stores that a traveler may need to pick something up.
This is a case of you get what you pay for. Price was the factor which made me choose this hotel. It was not the worst hotel I have ever stayed in but it was far from the best I ever stayed in. To give them some credit, they have made some improvements to the rooms such as new counter tops, sinks and faucets in the bathroom area. Flat screen TV's, and new paint on the walls (however the paint looks like it was done by a 12 year old, in a hurry). Carpet was very worn and stained, along with the bed cover being stained and with burn holes in it (yes, it was a smoking room). Furniture was missed matched (desk, tv stand, night tables, etc.). Staff was friendly and helpful with directions and suggestions for where to eat but pushed real hard for their own on site restaurant. An older hotel that needs more that new paint and sinks. On the plus side, good location, near restaurants, sit down and fast food, near shopping stores and is easy to find.
1 out of 5
by A verified traveler

Disgusting

Posted Jun 17, 2014
So bad we had to leave and go to the marriott courtyard, which was lovely.
1 out of 5
by A verified traveler

Person at front desk was very unprofessional

Posted Jun 9, 2014
Took the man 10 minutes to show up at front desk. And to top it off he was extremely rude to me and other hotel guest. The rooms were dirty bathrooms were discusting just an overall horrible waste of money. I hope this hotel goes out of business so no one will have to experience what I did
1 out of 5
by David from Arizona

Stopped up

Posted May 28, 2014
Pros: ?
Cons: update
Location: In an area with plenty of places to eat.
Sink and tub were blocked up, so no water would drain. Chair had a terrible stain on it, so did not want to sit on it. The fridge was so loud, I had to unplug it to sleep. Hotel needs major upkeep.
3 out of 5
by Luna from Dallas, TX

Not bad

Posted Apr 17, 2014
Pros: Friendly staff, good breakfast, central location.
Cons: Cleanliness of the room, especially the bathroom.
Location: Restaurants, pharmacy, everything is close by.
The location is good, their breakfast was fine, and their staff was friendly. The room was not as clean as I would have liked, but it was not terrible.
4 out of 5
Recommended
for Everyone
by lawrence from new mexico

very confortable

Posted Apr 2, 2014
Pros: Right on mainstrip
Cons: more blankets in room
Location: Lots of places to eat and see on main street.
enjoyed my stay . Manager was very friendly and helpful. I would stay there again .
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to down town

Posted Mar 19, 2014
The hotel experience was satisfactory. Not much variety for a healthy breakfast. Customer service was pleasent.