Ratings based on 272 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
for Couplesby dan from Newburgh
ok for the night.Posted Mar 18, 2015 on Hotels
Quick overnight on the way to Taos. Mattress was very soft & not comfortable.
for Couplesby A verified traveler from Washington State
Enjoyed, needs update.Posted Feb 10, 2015
Pros: Character, ambiance.
Cons: Towels, coffee pot.
Location: Location not convenient for walking. There was a bus that took you free to outer edge of downtown Santa Fe; would have liked to had more information.
Bathroom was attractive; shower big and roomy. Towels are very thin and replacement would improve customer experience. Bed/mattress was uncomfortable. Replace coffee cup dispenser with coffee pot for 4 cups. Coffee provided in lounge was nice. Hot tub/pool was great and clean. Not sure if we understood sauna functioning; heating unit was right next to bench to sit on. Just a little more instruction would help. Yard was attractive, even though winter and untidy. Lounge in office was comfortable with classical music and place to sit; room too small to sit and relax. Staff offered to build a fire, which was appreciated. Coupon to The Pantry was appreciated and good food. Generally good experience.
for Everyoneby A verified traveler from Colorado Springs
Authentic Santa Fe southwest adobe style facility.Posted Feb 8, 2015
Pros: Eclectic Santa Fe - great local experience
Cons: Clean but getting old.
Breakfast is included. Busy season (summer) excellent breakfast in pleasant area. Low season (winter) guests are given a $5.00 certificate for breakfast at "The Pantry" about 50 yds. up the street. All the locals eat there great experience, good food.
for Couplesby Steve from Abilene, TX
NostalgicPosted Jan 21, 2015 on Hotels
The El Rey is always such a pretty, nostalgic place. It continues to somehow surprise me how nice it is.
for Familiesby Luis from Plano, TX
Excellent hotel, great service.Posted Jan 8, 2015 on Hotels
Great hotel. We got an upgrade since the room was too small for 5 people even though I made the reservation that way in Hotels.com, and apparently the hotel didn't get the same information and/or the larger room didn't show up in hotels.com. But the receptionist was very kind and gave us an upgrade which made our stay even more enjoyable. The rooms are clean, quiet, and nice; and Santa Fe was very cold during our visit but the room was perfect. Breakfast was just OK, but that wasn't a problem, especially considering all the great options in Santa Fe. The "Pantry" has an excellent breakfast and it's at a walking distance from the hotel. Downtown, the Plaza, etc are close (~10 min drive) but not at a walking distance.
for Couplesby Olivier from Montréal
havre de paixPosted Jan 5, 2015 on Hotels
De passage a Santa Fe... petit havre de paix avec confort, authenticité et charme du Nouveau Mexique
for Couplesby Jack from Abilene
Wonderful stay!!!Posted Dec 25, 2014 on Hotels
This place is at true Route 66 kind of place that is better than it ever was. It has the quaintness and charm of the mid 20th century but now gone upscale. The lobby has an authentic old Santa Fe feel that was so welcoming and the staff was perfect. I give this place a 5 out of 5 but do realize it is not brand new and, although not in walking distance of the plaza shopping area, it is a 2 minute stroll from The Pantry, a top rated breakfast spot in town. We will definitely stay here again!!!
for Business Travelersby Mark from phoenix AZ
best of the bestPosted Dec 7, 2014 on Hotels
loved this style, nice deep tub, i will come again mark jennison
for Getaway With Friendsby Fran
Posted Nov 15, 2014 on Hotels
for Business Travelersby A verified traveler
Posted Nov 5, 2014 on Hotels