Ratings based on 647 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Great Santa Fe Hotel

Posted May 27, 2015
Pros: Loved the exterior design and the interior appointments. Everything about the hotel was so in keeping with the Santa Fe experience.
Location: The location couldn't be any more convenient to the Plaza and the downtown area of Santa Fe. Very close to a huge number of restaurants and shopping.
Everything about our stay at the El Dorado was terrific. The hotel still had some renovations going on, but the inconvenience was minimal. All the staff members, even housekeeping personnel, were cordial and professional. Great customer service was exhibited all along the way. Will stay here again and will recommend the hotel to friends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oklahoma City, OK

Nice Hotel close to Plaza

Posted May 27, 2015
The Hotel was very nice, enjoyed our stay there. Check out was a little difficult as they didn't know how to handle cash payment.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Cruz, Calif.

Home base while in Santa Fe.

Posted May 26, 2015
Pros: Everything.
Location: Easy to explore the shopping area and the arts.
Very convenient and comfortable. Delightful dining and lounge.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Nice hotel near the plaza

Posted May 22, 2015
We really enjoyed our stay at El Dorado Hotel and Spa. The lemon/lime infused water in the lobby was a treat! The room was very comfortable, and the staff embers were friendly and accommodating.
1 out of 5
by A verified travelerfrom Washington, DC

Uncomfortable and unacommodating

Posted Apr 23, 2015
Pros: The conference catering was decent.
Cons: Wifi, construction, staff, beds, pillows, did I say staff?
The walls are so thin in this place I was kept up by the sound of my neighbor snoring all night! The wifi is terrible. The staff is unaccommodating. The pillows are cheap feather pillows that poke you in the face all night.
4 out of 5
Recommended
for Everyone
by A verified traveler

Spring break sunny pool!!

Posted Apr 3, 2015
Great location in front of the Georgia Okeefe museum. Pet friendly, excellent service and the rooftop pool was amazing, many thought it was smaller that the pictures.... It was intimate and very personal and excellent!! We had an excellent stay and we will be back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Great hotel in Santa Fe

Posted Mar 21, 2015
The El Dorado was a beautiful southwestern hotel. It was right in the Old Town area of Santa Fe which made it easy to walk to see the sights and go shopping. There was valet parking ($25 per day) at the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom EP, CO

Very nice hotel in downtown Santa Fe

Posted Mar 21, 2015
Friendly staff, clean room, comfortable bed; walking distance from downtown, from nice restaurants and shopping area. I would highly recommend this hotel to anyone.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Amarillo, Tx

Excellent Hotel!!!

Posted Mar 18, 2015
A great place to stay in Santa Fe....location, amenities, and staff made for a very pleasurable stay!!!! We are in Santa Fe often, and this will now be our "go to" accommodations....
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Nice hotel close to shops and food

Posted Mar 17, 2015
The only drawback to my stay was the slight musty smell when I entered my room. It went away quickly, but it was still part of my first impression. Otherwise it was a very nice hotel and room. The staff (especially in the garage) were extremely helpful.