Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
69% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

out of business

Posted Apr 5, 2013
Hotel was closed and no longer in business, we were not notified till we got there.
3 out of 5
for Everyone
by A verified traveler

Moderatly priced hotel with great location

Posted Oct 16, 2012
Pros: Location
Cons: Needs repairs to the room, interior and exterior.
Location: Great location for parking your vehicle and walking around town.
The hotel is what I would expect from an older hotel. It is comfortable and met my needs but it does need to be updated and repairs made to the facility. For example, the shower and bathtub showed signs of leaking behind the wall with soft spots. The rooms however were very clean and the locationo was excellent. I would compare the Hilltop to several moderately priced, comfortable hostels I have stayed at, but is not comparable to any three star or higher hotels. The views during breakfast was worth the stay at the hotel as the sun was rising. Don't get your expectations too high.
2 out of 5
by A verified travelerfrom Edgewood, NM

Nice staff, good bed, bad hotel

Posted Sep 26, 2011
I only require two things of a lodging establishment -a comfortable bed and impeccable cleanliness. Anything beyond that is gravy. The bed here was pretty comfortable, though the ant that crawled across my arm was an unwelcome guest, but for overall maintenance and cleanliness I have to grant and big red F. We had to be given a second room as the first one we checked into smelled of vomit. The second room smelled fine but the bathroom had a high EEWWW factor. The breakfast was better and more than expected but the large, East facing windows in the expansive dining area were absolutely filthy which makes one wonder about the state of the kitchen. And on a purely aesthetic note, whoever thought painting the bathroom walls diarrhea brown was a good idea should not be left in charge of decor. On the plus side the staff was very helpful and friendly but, all in all, this stay was not worth the price of admission.
4 out of 5
for Couples
by A verified travelerfrom Rancho Cordova, CA

Had a problem, but the staff were friendly and helpful

Posted Aug 16, 2011
We stayed four nights in Los Alamos to visit our son and daughter-in-law. It is an older hotel, and the staff are very friendly. Nights 2 - 4 were good, but the first night the ceiling above our bathtub leaked when the person upstairs showered. There were no rooms available to move to. The next morning the manager apologized and gave us another room. She also comped us the first night. The maintaince man also apologized and asked us how things were going in the new room every time he saw us. Overall it was a satisfying stay and the breakfast was very good.
2 out of 5
by Jimfrom San Francisco, CA

Crazy arrangement on air circulation

Posted Jul 22, 2011
The room was fine. But all the room air conditioners vent their hot exhaust into a hallway that was once open and is now enclosed. So the hallway is very hot and if, like me, you like to get a little fresh air, opening your room window results in a blast of this hot air. Yuk.
4 out of 5
for Couples
by Chrisfrom Boston, ma

Good location,near grocery store & restaurants

Posted Jun 14, 2011
Easy to find, friendly staff and great breakfast comes with room rate. With the grocery store right next door and a microwave and refrigerator in the room, it saved us some money on meals.
4 out of 5
for Couples
by Robertfrom Greenville, SC

Will definitely return!

Posted Oct 28, 2010
Overall the hotel was ideal. Competent, friendly staff, great complimentary buffet, convenient parking, close to supermarket, convenient walking distance to downtown Los Alamos. Only negatives were the noisy air conditioner and the adoption of quilts instead of blankets on the beds. If you use the quilt you're too hot (our trip was during warm weather); if you throw off the quilt and use the sheet only it's too cool. This is becoming a USA trend following the practice in Europe but its disadvantages outweigh its benefits.
1 out of 5
by A verified travelerfrom Columbia MO

waste of money

Posted Aug 17, 2010
never again. stayed here because of convenient location, but was extremely unhappy. run down nasty old no-tell motel with exterior walkways, with a really shoddy and poorly engineered 'modernization' that left every room's air conditioner vented into the now interior hallway - stuffy, furnace-like halls, nasty old bathrooms with some updated fixtures, but not enough to overcome the feeling of nasty old motel. a pig in a satin dress is still a pig. never could connect to the secured wifi, had to drive to nearby starbucks to get any work done. breakfast was disgusting. dirty tables, cold burnt eggs, grease-puddle soaked bacon, tepid milk for cereal, bruised fruit. overall a very disappointing stay. the advertised pool was in a whole other building that looked like an afterthought in the parking lot. next time i'll stay in la cueva when visiting bandelier/jemez/valles caldera.
4 out of 5
by A verified travelerfrom Madison, WI

Good Hotel for Trips to LANL

Posted Jul 28, 2010
Relatively inexpensive, right on Tritium Dr so getting to the lab is dead easy.
4 out of 5
by A verified traveler

Exceeded my expectations.

Posted Mar 19, 2010
Rooms were clean, n icely furnished and much larger than a typcial hotel room.