Ratings based on 759 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Taupo NZ

First visit

Posted Sep 16, 2014
Pros: The Style
Cons: None
Location: Walking distance to everything day and night.
Great first visit. Will be back again............................................................................
5 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable price, excellent service

Posted Sep 12, 2014
A unique hotel that is owned and operated by Native Americans. They were determined to make our experience a pleasant one.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Pleasant surprise

Posted Sep 5, 2014
My first trip to Santa Fe. This was a very nice hotel. Clean rooms, comfortable bed. The hotel staff was very friendly & accommodating. Will stay here next time around.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Safe, Friendly, Affordable

Posted Sep 2, 2014
Pros: Friendly staff, coffee and tea service in the morning, location, price.
Location: Sage bakery right across the street is wonderful; walking distance from Canyon Road galleries, walking distance or an easy shuttle ride to the plaza.
This is a great Santa Fe Hotel. The staff is friendly, the location very convenient and the shuttle service offered is timely and gets you anywhere you need to go. There are certainly more luxurious hotels in Santa Fe, but Hotel Santa Fe is very nice, has free coffee and tea in the morning and is relatively affordable. I always stay here. One more thing - I do a lot of work travel alone and I always feel very safe at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Prescott AZ

Nice place

Posted Aug 29, 2014
Enjoyed the stay except the thermostat didn't work correctly and the room got hot during the night.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Wonderful Hotel, stay here when in Santa Fe

Posted Aug 26, 2014
Love this hotel, have stayed here 3 times during Indian Market Wifi was terrible so they need to improve this!
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Excellent

Posted Aug 24, 2014
This is definitely a first class hotel. Everyone treated us with courtesy professionalism. The location is convenient. The facilities and grounds are beautiful.
5 out of 5
Recommended
for Couples
by A verified traveler

Comfortable, quiet, and relaxing.

Posted Jul 28, 2014
Pros: Small, intimate, great service
Cons: Could use a little paint here and there.
Location: Good location, away from the hoards of tourists around the Plaza
This hotel is for people who like to relax and enjoy the comforts of home. If you need a lot of bling and staff following after you, go elsewhere. This place is much too nice for you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Decent pet friendly hotel, close to town

Posted Jul 25, 2014
Pet policy is a bit draconian - you can never leave your pet in the room unattended. Also there was additional $19 a day fee for services we never used - I felt like I was getting nickled and dimed everywhere we turned. The gym, free morning coffee and pool were decent.
3 out of 5
by A verified traveler

Front desk staff - terrible and not helpful

Posted Jul 21, 2014
Our rooms were not ready when we arrived and when we asked for a late checkout, it was declined. I think the rooms were overpriced for the amenities. Pool (towels) were not maintained. Although we paid a "resort fee" - it did not feel like a resort. I would not recommend this place. Try the local B&Bs; much better value.