Ratings based on 752 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Prescott AZ

Nice place

Posted Aug 29, 2014
Enjoyed the stay except the thermostat didn't work correctly and the room got hot during the night.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Wonderful Hotel, stay here when in Santa Fe

Posted Aug 26, 2014
Love this hotel, have stayed here 3 times during Indian Market Wifi was terrible so they need to improve this!
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Excellent

Posted Aug 24, 2014
This is definitely a first class hotel. Everyone treated us with courtesy professionalism. The location is convenient. The facilities and grounds are beautiful.
5 out of 5
Recommended
for Couples
by A verified traveler

Comfortable, quiet, and relaxing.

Posted Jul 28, 2014
Pros: Small, intimate, great service
Cons: Could use a little paint here and there.
Location: Good location, away from the hoards of tourists around the Plaza
This hotel is for people who like to relax and enjoy the comforts of home. If you need a lot of bling and staff following after you, go elsewhere. This place is much too nice for you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Decent pet friendly hotel, close to town

Posted Jul 25, 2014
Pet policy is a bit draconian - you can never leave your pet in the room unattended. Also there was additional $19 a day fee for services we never used - I felt like I was getting nickled and dimed everywhere we turned. The gym, free morning coffee and pool were decent.
3 out of 5
by A verified traveler

Front desk staff - terrible and not helpful

Posted Jul 21, 2014
Our rooms were not ready when we arrived and when we asked for a late checkout, it was declined. I think the rooms were overpriced for the amenities. Pool (towels) were not maintained. Although we paid a "resort fee" - it did not feel like a resort. I would not recommend this place. Try the local B&Bs; much better value.
5 out of 5
Recommended
for Everyone
by A verified traveler from Beulah, Co

Excellent

Posted Jul 17, 2014
Pros: Everything
Cons: That the continental breakfast be for all levels of room rates
Location: Well it is Santa Fe, great restaurants, art galleries, tons of shopping to do. The hotel has a shuttle to take you were you want to go.
The experience at this hotel starts the minute you get to the front desk and it just gets better by the second. We were on the first floor and as there was no ice maker on that floor the bar filled our request for ice even for the cooler. The pool is clean and tidy, Lots of lounge chairs, the rooms are spacious and clean. There are two people that we identified as over and above what they needed to do were Birdie the events coordinator and Frances at the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler

A cosy, comfortable hotel with neat details

Posted Jul 8, 2014
Pros: Wifi did not work properly.
This is a well appointed hotel with a lovely Native American. Indian feel and influence. It is comfortable, good location, service was good, food was good at Amaya. We had a great stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from san Francisco

Hotel with southwestern spirit

Posted Jun 26, 2014
Great expierence ! Very friendly Staff, good Restaurant pet friendly facility!
3 out of 5
by A verified traveler

Nice, but...

Posted Jun 25, 2014
Pros: Nothing special
Cons: The room cleaning...my room wasn't cleaned
Location: Many hotels are close the the town center (the plaza), but not this one
The hotel is too far from the action, the facilities are dated and the hotel seems to be understaffed...especially in the cleaning area