Ratings based on 1,152 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Authentic architecture

Posted Feb 24, 2015
Pros: Authentic pictures in room hallways
Cons: Lighting in the rooms, especially the bath area.
Pleasant stay at the hotel. The bar area was crowded both nights we were there and only a single bartender on duty each night; however, both women did an excellent job getting drinks to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Shawnti at the front desk was very helpful and persistent in solving a billing request. Even after I left the hotel, she was sure to follow up via email that my issues had been resolved to my satisfaction.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom carlsbad nm

Room temp

Posted Feb 14, 2015
The temp in the room was to hot . Had control on cool and it was still so hot had to open the windows . Don't like to sleep with the windows open .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lafayette, LA

Nice hotel centerally located to everything

Posted Feb 9, 2015
Pros: Location
Location: Lots of restaurants, and shopping in close proximity
Nice people, excellent staff, good bar. Room a little awarkedly laid out, bathroom very small.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Chicago

Great location small rooms

Posted Jan 31, 2015
Pros: Restaurant, location and parking.
Cons: There needs to be a chair that you can sit in for a long period in the room. A simple ergonomic desk chair would work.
Location: This is right by the square and walking distance from almost everything.
First the good part. The location is great. Parking on premises. Wonderful restaurant and good bar. The downside to the hotel is I was there for one night on business and the room did not have comfortable chair to work in. I asked at the desk and they brought a table and chair but it was a stiff backed wood chair with a little padding. Fortunately, I did not have to work for any long period as it would have been very hard. For a vacation the room was a little small for more than a day or two. It would make a good romantic getaway as the restaurant was excellent and the bed was good.
2 out of 5
by A verified travelerfrom albuquerque nm

Posted Jan 23, 2015
Hotel staff was friendly, however the room was so loud. We could hear every noise outside, next door & in the hallway. Neither my husband or I slept at all.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideal downtown location

Posted Jan 20, 2015
Beautiful hotel with plenty to offer for the history buff. Hotel staff go above and beyond to make the stay pleasant. Rooms are clean and cozy; we really were pleased with it all.
3 out of 5
by A verified traveler

Room Comfort.

Posted Jan 19, 2015
Pros: Very nice hotel, nice room.
Cons: Utility services.
It was winter and cold outside. The heat was off in the room when we arrived. It was just as cold inside as it was outside. It took about an hour to warm up. We never had hot water. For our entire stay, I had to run the water for at least 10 mins. to get warm water. The hotel promised some relief by telling us that they would provide us future discounts via email. We never heard from them.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Ambiance amazing even though restaurant was closed

Posted Jan 13, 2015
Pros: We loved the ambiance. The hotel is beautiful and historic. Candles, lobby fireplace, nice bar, spacious common areas.
Cons: The concierge recommended a spa and the therapist didn't know how to do a deep tissue massage. Disappointing!
Location: Close to the Plaza, which is what we wanted!
Front desk staff was very nice. We had reserved 2 queens and got 2 fulls, so they fixed it for us once we mentioned it. One strange thing was that the elevator smelled like sushi. Quite strange because the restaurant was not open. Hmmmm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2015
Really nice people, beautiful place, helpful unpretentious staff, and close to everything