Ratings based on 725 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Feb 16, 2015
The hotel was fine, the spa was over priced and workers were mediocre. Santa Fe offers many spots do some exploring and don't waste your time there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom same

Coming back next months!

Posted Feb 13, 2015
Very relaxing and felt safe and pampered Loved the food Loved the location. Great ambiance. Don't know why I'd go else where. My home away from home. Bringing my 20 yr old Artist Daughter next month. !!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Just a quick stay in Santa Fe on our way to Denver

Posted Feb 10, 2015
Pros: The Santa Fe Feel.
Location: We could walk to Restaurants, Shops and Galleries. It was very convenient.
The location was great. We did not have to use the car. We walked to all of our destinations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NM

Excellent hotel, close to everything.

Posted Feb 6, 2015
Pros: it was close enough to walk to the downtown plaza. The view from our room's patio was wonderful.
Cons: nothing.
Location: the beautiful Loretto Chapel was next door. We could hear the bells chime every hour. So romantic.
our room was BIG,comfortable,clean , with all of the amenities that you can think of.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Cruz, CA

Luxury in an historic building

Posted Jan 29, 2015
Pros: Building, shopping, location, room comfort and size, great linens.
Cons: Would be good to have breakfast included in room rate.
We had a wonderful discounted off-season rate and were very pleasantly surprised by the comfort and service at this hotel.
5 out of 5
Recommended
for Couples
by A verified travelerfrom New Orleans

Centrally located hotel in heart of Santa Fe

Posted Jan 27, 2015
Pros: Ambiance in hotel is excellent. Staff very friendly and helpful.
Cons: Not a big fan of the HVAC system in the room. I find this system very confusing to operate and found the room difficult to take the chill of of.
Location: Walked to the square and to the Pink Adobe for dinner.
Excellent stay. My wife and I were looking for a nice hotel within walking distance of several shops and restaurants we wanted to visit on a short trip thru Santa Fe.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
A wonderful place! So many shops & restaurants within walking distance. I can't wait to go back.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom denver

Downtown plaza friendly hotel

Posted Jan 19, 2015
Pros: Location
Cons: Needs updating
Location: Plaza, Loretta chapel, museums
Our room rate was a discounted price but still pricey. Room was small and the bathroom was in need of an upgrade. Parking fee seemed high. Pool area required access through bar so we were hesitant to utilize. The location though was convenient and the building was upscale in the public areas. Beds were comfortable and the rooms were quiet. Overall, a pleasant stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, great staff, trouble with heating syst

Posted Jan 19, 2015
Pros: Location and ambiance.
Cons: Heating system
The heat went off early morning. Staff responded immediately; however, it took about 2 hours to get space heaters set up and running. Otherwise everything was very good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boulder CO

Excellent hotel

Posted Jan 18, 2015
Perfect location. Gorgeous Pueblo architecture. Wonderful food.