Ratings based on 1,012 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Convenient but shabby for the price

Posted Sep 16, 2014
Pros: Quaint charm especially in lobby ( but ruined by run down conditions)
Cons: Cleanup lobbyupholsteryrugs/paint shabby walls/remove outdoor carpets/ removebedspreads/must have soft sheets/thoroughlycleantiles in restaurant
Location: Downtown/convenient to shops, restaurants/traffic noise extensive
Room location was a corner room, not good, no view, dark
4 out of 5
for Everyone
by A verified traveler from Tucson

Great location near the Plaza

Posted Sep 14, 2014
Pros: Free parking. Wonderful window boxes filled with flowers along all the balconies. Very welcoming. The breakfast was well done.
Location: Everything Santa Fe has to offer is within walking distance -- museums, galleries, hotels, restaurants, shops.
We arrived after Labor Day thinking it would be a more quiet time to see the sights of Santa Fe. Unfortunately, it was the beginning of "Fiesta" -- a week long local celebration that seemed to have a lot to do with rowdy drinking late at night at the hotel bar. Noise was disruptive until about 3 am. Not the fault of the hotel, of course, but we would have changed dates if the web site had mentioned the event. Otherwise, it is a pleasant hotel -- clean and welcoming, and close to everything the town has to offer. I would gladly stay there again.
4 out of 5
for Everyone
by A verified traveler from Texas

Friendly staff, great location

Posted Sep 6, 2014
Pros: Location, staff. No evidence of bedbugs - always a plus on our list
Cons: Better mattresses. Almost anything would be better than what we slept on.
Location: Just one block from the Plaza. Easy to find. Plenty of things to do nearby - do a search for Santa Fe Plaza to find out more.
Pros: Extremely friendly staff, great location, clean room, great breakfast. Cons: Very tight parking, although many are covered. Very uncomfortable mattress. It would be difficult to stay more than a night or two. However, if we find ourselves in downtown Santa Fe, we would have no problem staying there again. For a night or two, anyway.....
2 out of 5
by A verified traveler from OKC

Get Away & enjoy Santa Just to get away

Posted Sep 5, 2014
Location was good, but would not stay there again,
4 out of 5
for Everyone
by A verified traveler from Charlotte

Nice hotel and great location

Posted Aug 22, 2014
Pros: Plenty of parking and good breakfast. Very nicely kept property
A very charming hotel in a good location with nice staff
4 out of 5
for Everyone
by A verified traveler from Wisconsin

Spend the extra and upgrade.

Posted Aug 3, 2014
One wing of rooms is really a motel and the door between rooms does nothing to cut the sound. I upgraded and spent the extra $40 for a larger, quieter, better quality room. Santa Fe is an expensive city to visit so be prepared for a little sticker shock. Location was good.
4 out of 5
for Everyone
by A verified traveler from Vancouver, Canada

Great hotel close to everything

Posted Jul 5, 2014
Pros: The personnel super friendly and helpful, clean rooms, liked to have solid breakfast buffet included, very welcoming to families with children
Cons: Maybe some back ground music in the morning for breakfast and afternoon happy hour
Location: Close to the plaza in Santa Fe, all galleries, shops great restaurants in walking distance, lots of sightseeing possible, again, in walking distance
Loved the friendly welcoming atmosphere, lobby feels like a big family living room, easy to make friends especially during free afternoon sherry and tea time
5 out of 5
for Everyone
by A verified traveler from Virginia

Excellent except for some street noise

Posted Jul 1, 2014
Check in went well. Parking the first night was easy. The room was beautiful and had lots of nice amenities. A refrigerator, robes, excellent bedding, and a nice selection of toiletries. Street noise was a small problem -- mostly motorcycles, but they did not come by very often. The location is great. It is a short walk to all of the interesting places such as the plaza, O'Keefe museum, St Francis Cathedral, many restaurants, etc. Breakfast and afternoon tea/sherry were very good too.
4 out of 5
for Everyone
by A verified traveler from Indianapolis

Close to the plaza but not in the thick of things

Posted Jun 30, 2014
Cons: The parking was a little cramped but it was included and once we parked, we could walk anywhere downtown.
Location: A short walk from the plaza, restaurants and museums.
The hotel was a reasonable price for a family of four with an excellent breakfast each morning that was included. The rooms were quiet and well taken care off. The staff was friendly and accommodating and the kids loved the Tea and cookie hour (they also had Sherry for the adults) every afternoon. The pool was small but private and a nice way to relax after a day of sight seeing. We would definitely stay here again.
4 out of 5
for Everyone
by A verified traveler from Alabama

Hotel convenient to everything!

Posted Jun 27, 2014
Pros: Old to e feel!
Cons: A little pricey.
Location: Restaurants, shopping, and historical sites were withing easy walking distance.
Very relaxing visit! Restaurant and complimentary breakfast were very good and afternoon sherry and tea was a great time to meet other travelers! Rooms were small but adequate!