Ratings based on 154 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
GREAT HISTORIC HOTELPosted Mar 2, 2014
Fun time in a great town for art and great restaurants
Recommendedby A verified traveler
Posted Jan 14, 2014 on Hotels.com
for Everyoneby lindy from Santa Monica
Christmas in Santa FePosted Jan 2, 2014
Pros: Service, well trained staff, LOCATION, amenities and attention to detail. Fireplace in the room. Restaurant. Overall quality & excellence throughout.
Cons: A few extra seating options in the rooms, so 2 can sit by the fire, or a visitor could also have a place to be seated. Bathroom updates, shower door.
Location: Around the corner from the square, where there is an open marketplace. Shops, galleries & restaurants- too many to choose from, all walking distance.
Took a road trip thru the Southwest, w/a 2 night reservation at the Inn of the Anasazi as the only booked hotel, and so glad we did. Perfect location in the center of Santa Fe, walking distance everywhere. We parked the car and enjoyed not having to drive or park, especially on Xmas Eve. The hotel is beautiful, the rooms are spacious, classy in a sophisticated Southwestern style. Could use an extra armchair or bed-end bench, but the fireplace makes up for it. The bathrooms could use an update, but they are well maintained and impeccably clean. The room was very cozy, warm, with a very comfortable post bed. This is just the kind of place you want to land in Santa Fe, notes of the southwest, but in a classic and timeless way, not hokey. The restaurant was perfect on Xmas eve, delicious and inventive food. The very best part of this hotel is the impeccable service, at a standard comparable to the Four Seasons. We will be back.
for Everyoneby greg from Eagle, Idaho
Great hotel-"horrible restaurant"Posted Dec 29, 2013
Cons: Train restaurant host how to do their job! You expect us to pay big prices for service but forget you have to deliver to receive.
Location: Close to some great restaurants!
Hotel stay was great. I had booked Xmas dinner at the restaurant in the hotel 60 days in advanced because most in town were closed. The host completely forgot about us after we checked in with desk. We check twice with him to see if we were close to being seated and each time he greeted us with, "welcome, can I help you". He completely forgot about us, ended up with room service! This was second stay at hotel but that experience probably makes it our last. Choices anymore are just a click away!!!
for Overnight Stay Before Destinationby MF from Dallas, TX
Beautiful luxury hotel right by the PlazaPosted Dec 27, 2013 on Hotels.com
This hotel was absolutely beautiful - rich wood decor, luxe southwest fabrics and a warm fireplace in every room made it so romantic! The staff set up a doggie bowl in our room in anticipation of our stay and the room service menu was excellent. We wish this hadn't just been a quick stop on a road trip and would definitely return again.
for Couplesby A verified traveler
Wonderful hotel in old Santa FePosted Dec 26, 2013 on Hotels.com
The staff was very thoughtful and accommodating, helping us to celebrate our recent wedding in style! Everyone from the bar to the front desk were always happy to help and made our stay quite enjoyable.
for Getaway With Friendsby Peter and Mary from PA
Posted Dec 19, 2013 on Hotels.com
The reception was great..the room was ready and very clean and the location was perfect.
Recommendedby A verified traveler
Posted Dec 12, 2013 on Hotels.com
This was a beautiful hotel with very peaceful surroundings. The staff was attentive and we enjoyed one of the best dinners during our road trip at the restaurant.
for Everyoneby A verified traveler from Las Vegas, NV
Posted Dec 2, 2013
for Everyoneby skeeter from san antonio, texas
wonderful anniversary getawayPosted Nov 17, 2013
Pros: location and the friendliness of the front desk and bellmen
Cons: needs a gym!
Location: walking distance of the plaza and many great shops and restaurants