Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Bogotá
it is far from downtown and the beachPosted Feb 27, 2015
Pros: the room was very confortable and clean. Is very quiet. perfect to rest
Cons: the breakfast
Location: you need to take a cab if you want to go downtown. there is nothing to do near by
my friend and I stayed for one night and it was very nice. I recommend it for short stays
by lawyerfrom a
I would not ever recommend this hotel.Posted Jun 9, 2014
The staff stole my wife's camper while we were at the beach. Upon discovery and during the confrontation the manager called my wife a liar, gave us her wrong name and refused to call the police. Fortunately, my wife's family is from Santa Marta and her uncle is a detective. Once the police came, the owner showed up but she was combative. Offerer end to discount incidentals by 50%, which would be $40. I refused and she reluctantly refunded $80. What a joke this hotel is.
Recommendedby Marciefrom Utah
Santa MartaPosted May 28, 2014 on Hotels.com
The hotel was great. Clean rooms, good shower. Only problem was loud music next door until 2am! Didn't get much or any sleep having to get up at 5:00am to catch a bus.
for Everyoneby Paulfrom Irish
Very expensive for what it is!Posted May 24, 2014
Staff are very friendly, and helpful, but hotel it's more like bed and breakfast. Tiny pool, and far for the town.
for Everyoneby DIfrom toronto
random sort of location, nothing special.Posted May 3, 2014
Pros: breakfast was nice
Location: macdonalds is close by...
i booked 2 nights and could only stay for one, but was unsuccessful in getting any refund from the management for the second night.. jacuzzi did not heat up.
for Getaway With Friendsby A verified traveler
Great customer service and stayPosted Mar 27, 2014 on Hotels.com
When staying at Casa Etnia a few weeks ago with a friend, I had a great experience. The room was clean and very minimal. Just what we needed for a couple nights stay. The staff was very friendly and helpful to any questions we had. Offered great suggestions for dinner. They served an excellent breakfast every morning as well (made to order with anything you could ask for). This type of excellent customer service was certainly unexpected with the great price we paid for the room. Would definitely recommend to others!