“Would go again!”

Considering the low economic surroundings in the immediate area, I’d say the resort did what it was supposed to do under the circumstances. I read the reviews more negative than positive prior to booking the trip and figured I’m only going to be there for the weekend to visit some friends so I’d give it a try. Much to my delight the place was great. I was attracted to the all inclusive deal of drinking and eating for free while I was in Santa Marta and will say I was very satisfied. Only few issue that I had was the bed was really firm and that they have sales reps trying to sell you vacation packages to other Decameroon resorts while you’re trying to relax. I also didn’t like that they had one sales individual asking my girlfriend personal questions that did not pertain to anything regarding the sales pitch while I was away getting the drinks. Other than that I think the resort suited my purpose for the time I was there.

“The rooms were cleaned so fast from one guest to another....dirty”

The first room was near all construction being done. It had lots of nails in the walls with no pictures. They put us in another room 3 hours later. The day was wasted with sitting around unable to participate in any swimming or activities. The water was not treated in the rooms and it smelled real bad. When I got into my bed at night there was blood on the sheet. Very disgusting. I would not recommend this place to anyone, also, no one spoke any english there. It was hard to communicate.

“Don't book, Don't Stay at Decameron! Very bad service, NEVER AGAIN!”

If you are into rudeness, bad service, hotel employees who are short & not courteous, then Hotel Decameron chain is for you!!!!! With the exception of 1 employee at reception, everyone else can use an immersion course in customer service. Here's a list of things that are failing in Sta Marta. 1.water in shower, sink & toilet was brown 2.no A/C in bathroom. It was in the upper 90s 3.A/C in bedroom blew right smack into your head & chest 4.alcohol was watered down 5.elevator didn't latch on correctly, you needed to step up & out 6.pool closed down for the day at approx 530pm 7.at the infirmary, paramedic tried to pass off as a doctor & misdiagnosed a child, said she was severely dehydrated when she had only thrown up twice, said she needed to be rushed into town to see a private doctor b/c he knew we had good int'l health insurance coverage 8.hotel is only a few hundred feet from a railroad. Train passes by like a shaterring boulder at least 3 times a night & wakes you 9.tv in room was old, picture was hazed white, remote controls hardly worked 10.construx crew worked on floor above drilling & hammering from 10a-5p 11.construx crew hammered at the tv cable wire & took out cable in the middle of a world cup semi-final 12.actual pillows had visible mold & covered by pillow cases 13.room smelled moldy & musty, it was continuously humid in the room 14.excursion office messed up one of our trips & separated our group Cartagena hotel had less problems, but still not worth it

“Good value, very nice hotel”

The worst thing about the DeCameron Santa Marta is the location and beach view. It's 5 miles from town and the beach view is barges and derricks. However, the resort is first rate, the rooms, food, entertainment, and service are very good, and the price is attractive. I recommend it.