Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
4.3 Room cleanliness
2.7 Service & staff
3.7 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by martinez from miami

over price

Posted Jan 1, 2014
the location is horrible, the hotel is over price.
3 out of 5
Recommended
for Everyone
by Anthony from New York

Good, it has A/C

Posted Oct 23, 2013
Pros: A/C, clean room and sheets. Modern look and feel. Large bathroom.
Cons: Window blinds in the bathroom
Location: The beach and main shopping area was 2 blocks away.
Overall is was not bad. Compared to the other hotels in the area, you can get cheaper, but this hotel had A/C and it's very hot there....you will regret it...The rooms were clean and modern looking...The only con is that this hotel needs window blinds. From the bathroom I could see the window of the people staying above and to the right of us and the bothroom window of the people across. Also, I could see the roof where they served breakfast...It was uncomfortable using the bathroom because I know if I can see the window/roof, that means they can see me, and the window was very large. Do not take advice from the English speaker, she is a constant source of wrong information. We asked for late checkout, and the english speaker told us it would be 15% of the standard room rate of $100 we paid a night. We asked her twice just to make sure. When we checked out, another receptionist was there and we were charged 50% of the room rate for checking out 4 hours late. If I had known that I would have checked out on time. I was very upset....In addition, the english speaker gave us bad directions all the time....She is at the front desk most of the time...
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Amazing time at santa marta real

Posted Jan 29, 2013 on Hotels.com
Went on a trip to santa marta hotel with a group of friends. The decor and condition of the hotel were awesome. I loved the free breakfast every morning . The staff was very helpful in any questions I had or giving me great recommendations of places to visit. Loved the rooftop and the hotel .