Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
for Familiesby Dazzer from London, UK
Quiet getawayPosted Aug 19, 2013
Pros: Food quality was excellent. Fresh and varied each day even a choice of bread.
Cons: Not much to do in the evening and bar service very slow
Location: Isolated in a quiet area no bars or shops. 1 very small supermaket close by - not a problem if all inclusive
The hotel is quite isolated but does offer a free bus service into Porto Dela Cruz. Some restrictions on timings where nothing in available to all inclusive customers and bar choice is small without a additional cover charge. Bar service is very slow waiting 10 minutes is normal sometimes 20 minutes where people leave rather than wait - often only one person serving, hotel saves money this way. The dining and quality of the food which is served buffet style is very good. Lots of options to choose from with 1 item cooked to order by the chef. Pool and sunbeds were good and not over crowded. Didn't see anyone testing the pool water quality or cleaning the pool but it was not dirty and no one was ill. Spar was a nice change especially during the hot afternoons Not a lot to do in the evening. Entertainment is sparse if at all even during August. Childrens club looked OK
for Everyoneby Mike from Dublin, Ireland
Relaxing, quiet holiday in a lovely hotelPosted Aug 12, 2013
Pros: Hotel reception staff were excellent and the rooms were very clean, well maintained and the pool area was gorgeous.
Cons: Apart from reception and Maitre'D, the staff spoke almost no English which made communication very difficult even when simply ordering drinks/food!
Location: Outside of Puerto De La Cruz, 1 hour away from Tenerife South Airport, 15 minutes from Tenerife North. Very quiet, no night life approximate to hotel
Beware Irish travellers! Neither Ryanair or Aer Lingus fly into Tenerife North Airport (which is the closest airport to this hotel. This means you either need to take a public bus (1 hour 15 minutes to Puerto De La Cruz, then a taxi to the hotel) or, you transfer via taxi from Tenerife South Airport to the hotel. The Transfer via Taxi option cost €83 for two people - each way!! The hotel itself is very nice, lots of German and Spanish visitors with few English speaking visitors. This meant that most of the staff could not speak English which was problematic at times! The accommodation was excellent, the reception staff were exceptional, the spa and gym were really very, very good. The food was buffet style with a very good selection which changed every day. The Maitre'D was excellent and really looked after us, his English was perfect! The pools provide plenty of space to lounge with a gentleman providing clean fresh towels and umbrellas which was a great touch. There was plenty of entertainment through the Kids Club with events, activities and water polo organised throughout the day. Evening entertainment was very basic and short! The hotel itself is about a €15 taxi ride to Puerto De La Cruz which is a beautiful port town and well worth a visit. Note, there is nothing but a German restaurant, tiny supermarket and a car rental shop around the hotel so don't expect pubs/clubs - you will need to go into the port for that.
for Everyoneby David from UK
how is t a four star and "Suite" really ??Posted Jul 21, 2013
Cons: room was not a Suite
Location: Very isolated
The "Suite" on the ground floor turned out to be a what would be described as a normal sized bedroom with a double bed and a table with two chairs placed at the end. Its seems we must have had the smallest room as the next room when viewed from the outside was twice as wide. We had a separate small kitchen and a bathroom off the bedroom. The brochure showed a separate lounge area with settee etc. but not in our room. Staff were reluctant to serve you and on most occasions chatted amongst themselves before eventually acknowledging your presence. They also did this for local Spanish quests so it was not a nationality issue. The pool area was nice and the area around it was very clean and tidy. No information on the hotel amenities was given apart from the restaurant opening times so we had to work it out as we explored the hotel. Prior to checking out we asked about getting transport to the airport and were bluntly told you can get a bus or taxi - no further assistance was forthcoming. In the end I went to the local village and made my own arrangements. Overall very disappointed with the room which we believe was not a suite and also the level of service was very poor.
for Familiesby A verified traveler
pleasant stayPosted Aug 20, 2011
La Quinta Park Suits is more like a resort rather than a hotel; there are many activities that you can enjoy in the hotel. For example, it has a very nice outdoor swimming pool,ping pong tables,mini golf with about 20 stations, pool tables and a very nice bar that you can enjoy. Rooms are clean and comfortable and staff is very friendly.
for Familiesby Liz from Montreal
family hotelPosted Aug 1, 2011
this is a satisfactory hotel catering to families with young children. lots of activities , good food , nice pool , close to everything. if you do not have all inclusive or half board, a nice market across the street will have all you need. please remember to brings pants (for gents) , (no capris for women) in your luggage as they won't let you in the dining room for supper. my family just packed shorts + t shirts (summer vac) and they won't let us in! we know better next time. overall, nice hotel and love the family atmosphere.
Recommendedby A verified traveler from uk
Posted Jul 18, 2011 on Hotels.com
The smell in the room was horrendous.
Not Recommendedby A verified traveler from London UK
We didn't stay the nightPosted Jul 15, 2011 on Hotels.com
Allocated a very poor room 114, strange smell, poor decoration, no view whatsoever. Allocated another room but also very run down and uncomfortable, it was something out of the eighties and one of the better rooms! Decoration poor, shabby overall. We left at 8pm and drove back to our main hotel where we were staying. We tried the food and my wife had a spaghetti carbonara which caused her to have a stomach upset. There is absolutely nothing to do locally! You must have a car to escape!! We booked the hotel as the rate was very good, we would have preferred to pay double and elsewhere, you get what you pay for as a rule, however we didn't even get that as we were supposed to have a mountain view and got brick Walls and apartment views, when we complained there were other rooms available. Avoid this hotel if possible. Rob.
for Familiesby A verified traveler from Geneva
Good placePosted Mar 21, 2011
The hotel was nice and clean. We had an apartment located below the main building, which was not clearly explained while booking. At then end the apartment was simple and clean, not very modern with the 1990 old TV, but we didn't care much. The terrace was nice with super view on the sea and pic of Teide. The outside is also neat, with a mini-golf surrounding the whole property and a good swimming pool. There're a lot of retired people who go there on holidays. The buffet is great, with good breakfast and diner (especially grilled fish and mojo sauce). Staff is friendly and helpful.
Recommendedby A verified traveler from W Yorks, UK
Great views - Ideal if you want total relaxionPosted Feb 26, 2011 on Hotels.com
On arrival, the hotel staff were very friendly, helpful and efficient and remained that way throughout our stay. The hotel is a huge complex set within lovely well maintained grounds with lovely views of the sea and volcano and at night views over the town (Puerto de la Cruz?) in the distance. The standard and decor of the place reminded us of a cruise ship without the sailing. It looked very clean and tidy. We stayed in a self catering junior suite , situated in the terraced bungalows each with their own entrances and patio areas. It was quite spacious with separate kitchen, living room, bathroom with fixed hair dryer and bedroom all generously proportioned. On the first night the towels were folded into swan shapes (always a nice touch) ,there were fresh flowers and boiled sweets and a basket of hotel toiletries. The maid came every day but the amount of towels provided decreased everyday until the last night when we only had 1 hand towel and one bath towel and no bath mat. Very strange! The kitchen was basic and adequately equipped for our needs but for anyone wanting to prepare full blown meals you may be disappointed. The rooms had air conditioning but didn't appear to have heating and it did get quite chilly in the evening (middle of February) but staff provided a mobile heater when we asked. Can't comment on the dining experience as didn't use the restaurant. Pool area looked clean and neat but didn't use it . La Quinta is set in a very quiet area with one nearby bar and small supermarket providing freshly baked bread everyday and a variety of other goods and there was also a wine shop next door. The hotel provides a courtesy bus to Puerto de la Cruz several times a time a day but the last bus back is about 19.30 ish and extended to 20.15 on Fridays and Saturdays. There are plenty of taxis available if you plan to stay out later. Puerto de La Cruz is a lovely place to visit. The bus stops right outside the main entrance and is very punctual so if you're a minute or two late you will miss it. The hotel is in a good location to explore the rest of the island by car . Parking is in nearby streets. If you want to totally chill out by the pool every day or even on the patio area of your apartment then this is ideal but if you want to get out and about you really need a car if you're travelling independently. Travelling to Puerto de la Cruz on the courtesy bus every day would be ok as there's plenty to see and do including sunbathing on the small black sandy beach. Typical hotel entertainment is provided every night . One aspect which spoilt our stay were the uncomfortable hard mattresses (twin beds pushed together)and lumpy foam filled pillows which looked thick but flattened instantly the moment you laid down. Getting a good night’s sleep was a problem. Apart from this we enjoyed staying at the hotel.
for Couplesby A verified traveler from Russia
For those who really need rest after activities at day timePosted Oct 8, 2010
You are staying at a neet quiet place - but still close to everything you would ever want to do and see.