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The property was very nice,warm and clean. Brilliant shower. Lovely staff. A little far away from amenities but good bus service to and from santander.
Had a great time here after a day's travel before continuing our journey, relaxed atmosphere, food and room were really nice and comfortable, will definitely be staying again.
Best thing is the staff. Very friendly and helpful. Room was clean and comfortable. Still using too much plastic though (small plastic shampoo etc instead of big refillable bottles).Also food available for breakfast and dinner needs to be more modern ie. more vegetarian. On the plus side, the hotel is bery close to the airport.
Lovely little hotel - on the outskirts of Santander - that was used an overnight stay for the Santander-Plymouth ferry.
Staff are very friendly and helpful. Rooms are clean and quiet (despite being next to a railway line and also on a main road) - and the prices are very competitive.
The on-site restaurant is also very well priced and food of good quality.
Paul
Stayed 1 night in Sep 2021
8/10 Good
Gary
Nov 4, 2019
Liked: Cleanliness, staff & service
satisfied customer
Our stay was a last minute booking. The staff were polite and helpful and we had no problems during our short stay. Good value for money.
Estimado cliente,
Muchas gracias por su buena apreciación de nuestros servicios.
Si algo no fue de su entero agrado, siempre estaremos abiertos a mejorar con ello.
Saludos cordiales.
The location wasn't great as looking out on factories and train station. Quite noisy. Room clean & good shower.
Geoffrey
Stayed 1 night in Aug 2018
Response from Dpt Reception on Sep 25, 2018
Dear Geoffrey, We would like to thank you for taking time and sharing your concerns about your recent stay.
It helps us a lot to identify áreas for improvement.
Rest assured that your comments will be taken into consideration and appropiate actions will be done to improve our service.
I hope to see you again at our property whenever your travel brings you back to Santander.
Sincerely.
Have stayed here before and still very good do not be put off by the area , a little gem!
Verified traveler
Stayed 1 night in May 2018
Response from Dpto reception on Jun 26, 2018
Good Morning,
We are happy to know that your stay with us has been pleasant.
Thank you with your comments, help us improve day by day.
Regards, Dpto reception.
I have stayed here before and have enjoyed both of my visists.
The reception staff speak good English and are friendly and helpful.
The bedrooms are spacious, clean and extremely comfortable, especially the pillows.
The restaurant serves good food although the loud TV detracts from enjoyment of the meal.However I appreciate that the facility is popular with local people and I should not expect a reduction in volume solely for ourselves.
good for price ',,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I chose this hotel as it was close to a customer I was visiting. Close to railway which was noisy, bed was very firm and bathroom was adequate but shower had some hairs from either previous guest or cleaners.
James
Stayed 1 night in Jun 2017
Gracias por su comentario, nos ayuda a mejorar día tras día.
4/10 Poor
Jane
May 16, 2017
Liked: Cleanliness
Disappointing
I booked a superior room as I thought it would have a balcony which it didn't. The room was very small, the television was very small with no English channels and the air con did not work.
We have stayed in other Secotel hotels which have been good and we go back to them, This one I would not return to.
This hotel serves pet owners sailing from Santander particularly well.
The rooms are well appointed but could do with tea/coffee making facilities and a mini fridge too. Free WiFi is available in all rooms as are flat screen TV's and there is free parking at the front and side of the hotel.
This hotel has a bar/cafeteria that proves to be a wonderful bonus. It offers decent hot food at a very low price and the service is excellent throughout the hotel.
Our only criticism was the shower base. The bathrooms look elegant and modern but the shower base was VERY slippy and there was nothing to hold on to.
We would highly recommend this hotel for people travelling from Santander Port because it's only about a 10 minute drive away from the ferries.
Denis
Response from Dpto. Recepción on Jun 19, 2017
Gracias por su opnion, nos ayuda a mejorar cada día.
6/10 Okay
LEONARD
Mar 13, 2017
Liked: Room comfort
As the room was on the first floor and on front of building and over the reception area
There was a lot of traffic noise and noise from people in the reception area
We stayed at this hotel outside of Santander to avoid departure traffic the next morning. The hotel is clean and all the staff, especially Esther, very friendly. It is not located near any restaurants and the on-site cafeteria offers a very limited menu.
The hotel is good for a stop over but I do not recommended it if you plan to spend time touring in Santander and nearby points of interest.
Very helpful staff, nice breakfast and good snack menu. Will stay again next time i am in Santander
Verified traveler
8/10 Good
Jorge
Jun 24, 2015
Liked: Staff & service, room comfort
Upgrade to their suite because of issues with room. Cheap stay for the night, far from center need transportation to get to town. Friendly staff an owner.
Excellent room, friendly staff, dog friendly, easy to find, managed to park in front - might have been more difficult at busier periods. Would go back. Handy for Santander without the price of the city.
R A
6/10 Okay
JAMES, Maldon ex
Mar 28, 2015
Liked: Cleanliness, room comfort
Staying in the outskirts of Santander
In a built up area, hotel was old but having a face lift and they upgraded our rooms to the new design. Beautiful trendy bathroom. Food spanish but home cooked, staff welcoming and friendly.
The staff was helpful and friendly. Not having a car, the bus stop just across the street was very handy. Good views from the hotel, easy walk to groceries, nice cafe part of the hotel.
Ideal hotel for stopover before or after ferry cro
We wanted somewhere close to the port to spend the night before heading to Madrid the next day. The hotel is 15 mins away. We found it ideal. Nice staff. Bar and cafe or restaurant. We ate in the cafe and had a good meal that was not expensive. Rooms geared for business traveller. Wifi/Internet connection and plenty of sockets for recharging things. Not much to see or do as in a commercial area but for a stopover I would highly recommend it.
Untidy stairs with crumbs & hair on more than one floor, cracked tiles in bathroom, mould on the ceiling & very old tv . Also no bars or restaurants near by would not use again even at the price.
Enjoyed our stay at Secrotel Los Angelos when we eventually found it! Hotel surroundings were none too inviting but the hotel itself was nicely furnished, very clean with a very busy cafe/bar on to the busy street. Staff were friendly and helpful. Restaurant didn't open until 9.00 pm but was worth the wait. Food was reasonably priced and generally excellent. The staff were amazed that we could communicate in Spanish and furnished us with local liqueurs free of charge. Continental breakfast in the cafe was adequate and when I asked for a large bottle of water to take away payment was refused and water given free of charge. When we were leaving to make our way to the ferry at Santander receptionist gave us a good map on which she had written excellent instructions in English. We were there inside 15 minutes.
Only real downside was we thought for some reason there was a Spa attached to the hotel. Evidently not!
Anyone travelling from southern Spain to catch the ferry to Portsmouth/Plymouth would do well to get the bulk of their journey behind them and spend the night at this hotel.