Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Overnight Stay Before Destination
by Dave Rosher from hinckley

convenient for ferry port

Posted May 3, 2014 on Hotels.com
comfortable.clean, close to the ferry port. no problems with our dog staying too and parking for our car.a decent buffet breakfast twas provided.parking and pet stay were additional to room cost.
5 out of 5
for Everyone
by A verified traveler

Very good hotel

Posted Dec 23, 2013
Pros: Very clean, nice staff
Location: Very central
Very good hotel, room was perfect for what we needed, staff were very friendly we had our dog stay with us & there was no problem, breakfast was very nice and the girl who was serving was really very nice she couldn't do enough, excellent would stay again.
4 out of 5
for Everyone
by Sandra from England

Hotel in good location

Posted Oct 25, 2013
Pros: The cleanliness and the staff
Cons: Beds and internet access
Location: You can walk easily around the towen and access all the good restaurants
In the centre of town this hotel is in a really good location. Parking is a bit of a worry at times though. The room was clean but unfortunately the beds are on wheels and even with the wheels locked they still move when you sit up and lean back to read. The internet access is free but does not last the 24 hrs that they claim, more like 12 hrs.
5 out of 5
for Everyone
by rg from glasgow

Nice clean well appointed hotel

Posted Oct 22, 2013
Pros: Cleanliness, well furnished rooms, excellent value for money
Cons: Water temperature could've been warmer for a bath & bed legs not as easily moveable
Location: Pretty good location with bars etc. within a reasonable walking distance
Beds moved about too easily on their wheels, but otherwise very clean and comfortable with nice up to date fixtures & fittings. The water was too cool for a Proper bath, the above were minor faults as overall the hotel was excellent and we could recommend it to anyone
4 out of 5
for Everyone
by Mags from London, England

Excellent hotel close to Ferry Port

Posted Oct 17, 2013
Pros: The breakfast buffet style was great plus you could have a cooked breakfast, if required at no extra cost.
Cons: Dining facilities in the evening.
Location: Up on a hill but the promenade and town centre are very close, less than 5 minutes away.
The hotel has excellent facilities for the disabled as my husband is in a wheelchair.
4 out of 5
by Hello Discount Coupon from London

A good base

Posted Sep 20, 2013 on Hotels.com
Its an OK hotel - a couple of notches up from a chain budget hotel, great for a few days. Location wise depends where in Santander you want to be. Its a short-ish walk from the central business district, about 15 mins walk to the train/bus station, very close but not right on top of a wide range of restaurants. Close to the see front, but a longer walk or bus ride to main beaches. There is some street noise at night (at least there was the friday night we stayed there). You get a time/data limited WiFi pass for free - but the reception staff were always very happy to replace once they ran out. They gave us 5 passes for our 5 devices without batting an eyelid.
4 out of 5
for Families
by A verified traveler from Scotland

2 night stay

Posted Sep 18, 2013 on Hotels.com
pleasant stay was had. Our room was clean and quite as we were over looking the car park. I can not comment on the breakfast as it was not included for us
5 out of 5
for Everyone
by Margaret from Scotland, UK

Excellent Hotel

Posted Jul 26, 2013
Pros: I have difficulty getting in and out of a bath due to disability. Asked for, and allocated, a room with shower only, this made a huge difference.
Location: Within easy walking distance of everywhere you want to be.
Breakfast was excellent - great choice and many healthy options. We arrived well before check in time but were able to access our room which made for a great start to our holiday. All of the staff we encountered were friendly and efficient.
5 out of 5
for Personal Event
by A verified traveler

Great hotel.

Posted Feb 8, 2013 on Hotels.com
Highly recommended, 5 minute walk to plaza mayor, only problem is parking charges are high in hotel garage but free on street if you can find a parking place. Would stay here again
3 out of 5
by Bernie

Posted Oct 29, 2012 on Hotels.com
Friendly hotel staff and speak english. Breakfast is a bit to expensive so skip it. About 10-15 minutes walk to the cathedral. Very convenient in terms of restaurants and other eating places.