Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
2.5 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Practical AparthotelPosted Sep 4, 2013
Pros: It is aparthotel.. it gives the opportunity t prepare some foods. Good price quality relationship
Location: It is close to the main attractions of the chilean historic area. It has a supermarket a restauran and cafeteria nearby.
It was good. The personnel was expecting me at the time agreed. hey provide a map soi was referred to some activities and places nearby
for Everyoneby Pedro from Sao Paulo - São Paulo, Brazil
DissapointingPosted Jun 25, 2012
Cons: Service and breakfast
Breakfast included = pack of crackers in the room with butter. No reception.
for Everyoneby Michael from Wellington, New Zealand
Apartment rather than a Hotel RoomPosted Apr 30, 2012
Pros: The staff were very helpful
Cons: None of the normal services associated with a hotel were available. No English spoken by staff.
Location: The location was handy and close to the central area of Santiago
I thought I was booking a hotel. This place had no sign outside giving the name. The reception was room 214 on the second floor with the door closed. We only found out about it with the help of a security guard from downstairs. No English at all was spoken by any of the staff. None of the advertised facilities seem to exist and the "free included buffet breakfast" consisted of two small bowls of fruit in the fridge. not even any bread. The room itself was reasonable even if a little small On the positive side the staff were very helpful which made up for the language difficulties.
Not Recommendedby A verified traveler from São Paulo, Brazil
Photos do not correspond to the real accomodation. Total deception.Posted Nov 16, 2011
Location: I would recommend some place near Calle Pio Nono, which is the place where a good part of the nightlife takes place and it is a good place for walking, near Cerro San Cristobal.
First of all, there is no guest service at all. The hotel is actually a commercial and residential building where they rent certain apartments as flat accomodations. The photos do not correspond to the real accomodation at all. The breakfast is actually a pack of bread and butter that they leave at your room, jointly with some packs of soluble coffee and milk. The room service has not an expected time to be done and, therefore, you may be surprised by the maids in the middle of your sleep or breakfast, and, if you ask for further time, they deny to do the service for that day. For the same price you can get better hotels near Calle Pio Nono, which is also a good location. I do not recommend this hotel at all.
Not Recommendedby A verified traveler
Not what I was expectingPosted Oct 14, 2011 on Hotels.com
For the rate offered I was hoping a better place to stay. Small room, dirty and with an AWFUL customer service. They are not flexible if you arrive minutes before checking (I arrived at 1:30pm and the lady couldn’t give me the key just after 2:00pm) when I asked to stay at the lobby waiting for my key she “recommend” to take a walk because sometimes they don’t have the keys on time. At the time I got back from my forced walk (around 3:00pm) they made me wait more additional 30 minutes for my key. The bathroom was dirty, the curtain shower wet as someone just leave the place minutes before and the walls look dirty too. Not to say that the room just have space for the bed and a couple of inches for walking.
Recommendedby A verified traveler from Asuncion, Paraguay
The BMB Suites - 15 Minute drive from the airportPosted Mar 17, 2011 on Hotels.com
I was doing an overnight stay in Santiago and this hotel was a 15 taxi drive from the airport. The hotel is located in an appartment building, so if you need to contact the hotel you need to call a number provided to you by the front desk of the building. Seems like a great choice for extended business stay, as the room has free high speed internet, a kitchen with microwave, a small fridge and the hotel provides yogurt, juices and coffee among other things for breakfast. The room is a little small but its comfy, flat screen tv and a big bathroom, everything was pretty clean.