Ratings based on 113 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel, close to the centralPosted Apr 13, 2014
Stayed there only for two nights. Everyhting was clean and as expected. Aircondition could be switched off (important for me because in many hotels you can't open the window). All in all a very nice hotel in the center of Santiago
Badly in need of renovationPosted Apr 1, 2014
First room I was given had a broken safe and air conditioning not working. Second room had no wifi and leaking shower head. Staff tries to fix things, but interior of hotel is worn out and needs a major renovation.
for Everyoneby dennisfrom weinnipeg, manitoba
Great locationPosted Mar 24, 2014
Pros: Location,roomy,and clean.
Location: Close to attractions downtown,and to pedestrian only shopping streets,bus station in front of hotel, and metro is only a block away.
Central location ,easy access to shopping and attractioh. Older hotel with limited ammenity
Recommendedby A verified traveler
Posted Mar 7, 2014 on Hotels.com
Recommendedby Guestfrom Calgary
Great LocationPosted Feb 7, 2014 on Hotels.com
Service and food were great. The key disappointment was that the air conditioner didn't work.
for Overnight Stay Before Destinationby Helenefrom USA
Very comfortable hotelPosted Jan 14, 2014 on Hotels.com
I had to stay one night in Santiago prior to flying to Easter Island. I picked this hotel and was glad I did. Even though the USA flight landed very early morning, the staff checked me in, put my luggage in storage and gave suggestions on where I could go for the day (On/Off Bus Tour of Santiago) including directions to the bus stop. When I returned from my tour, my room was ready. I was able to order room service and just relax prior to my early morning flight.
Recommendedby randy and trudyfrom california
Posted Dec 27, 2013 on Hotels.com
The hotel over all was very nice, however, the reception was a disaster. The three girls sitting there were very unprofessional.First they could not find our reservation and then they wanted us to pay again. Only, after we ask for the manager things were moving very fast and we were given a room immediately(very clean and comfortable) The restaurant in the hotel was very nice and had good food. All in all we enjoyed our stay at the hotel and we would stay there again.
Recommendedby Raul Colcherfrom Rio de Janeiro
excelente servicoPosted Dec 26, 2013 on Hotels.com
for Familiesby Chris Cannon
Posted Dec 11, 2013 on Hotels.com
for Everyoneby Chasfrom california
Very nice hotel in the center of old SantiagoPosted Dec 4, 2013
Pros: Good sized rooms with flat screen and good wifi. Nice sheets, nice beds, breakfast with plenty of choices in large room. Very nice restaurant. Pool.
Hotel is right where you want to be within a half block of the Church of San Francisco which was started in 1585. Many restaurants and tourists sites within a 10 minute walk. Near the subway , Santa Lucia hill, Plaza de Armas, fish market, Presidents Office, etc. Nice breakfast area with good selection of foods.