Room type

Club Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Grand Suite, 1 King Bed

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Grand Room, 1 King Bed, Terrace

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Suite, 1 King Bed

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Get an overview of this hotelLuxury and mountain views in Las Condes, Santiago

The city and the Andes

Grand Hyatt Santiago is in Las Condes, Santiago's buzzing business district, a 15-minute drive from city center sights like Palacio de la Moneda. Guests can walk 10 minutes to shop at Parque Arauco Mall, and drive 2.5 hours to the ski resorts of Valle Nevado or the beaches of Viña del Mar.

A 3-story spa with pool

Guests can choose between fresh seafood at Anakena, Japanese specialties at Matsuri, and Mediterranean dishes at Senso. Three-story AKO Spa has a fitness center and 5 treatment rooms, and overlooks a lagoon-style pool with waterfalls.

Cozy duvet, free WiFi

Many rooms have windows looking east toward the Andes, enabling guests to watch the sun rise and shine over Santiago. WiFi is available, and the flat-screen TV makes for a relaxing evening in with a good movie and a drink from the minibar. Cozy down duvets encourage a good night's sleep.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Santiago features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and complimentary high-speed wired and wireless Internet access is available.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 6671 square feet (620 square meters) include conference space. This luxury hotel also offers a fitness center, a library, and a terrace. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking and valet parking are complimentary.

  • 24-hour health club
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • Bar/lounge
  • Pool umbrellas
  • Breakfast available (surcharge)
  • Business center
  • Children's pool
  • Coffee shop or café
  • Free newspapers in lobby
  • Computer station
  • Concierge services
  • Conference space
  • Conference space size (feet) - 6671
  • Conference space size (meters) - 620
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-out
  • Fitness facilities
  • Free self parking
  • Free valet parking
  • Free WiFi
  • Free wired high-speed Internet
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Laundry facilities
  • Library
  • Limo or Town Car service available
  • Luggage storage
  • Meeting rooms 4
  • Multilingual staff
  • Number of meeting rooms - 7
  • Number of restaurants - 3
  • Outdoor pool
  • Poolside bar
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Ski-in/ski-out access
  • Spa services on site
  • Terrace
  • Total number of rooms - 310
  • Tours/ticket assistance
  • Wedding services
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Family Friendly Amenities

  • Children's pool
  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • Laundry facilities
  • Outdoor pool

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Air conditioning
  • Bathrobes
  • Cable TV service
  • Climate control
  • Coffee/tea maker
  • Free bottled water
  • Free toiletries
  • Free weekday newspaper
  • Free cribs/infant beds
  • Daily housekeeping
  • Deep soaking bathtub
  • Desk
  • Flat-panel TV
  • Free WiFi
  • Free wired high-speed Internet
  • Hair dryer
  • In-room safe
  • Iron/ironing board
  • Minibar
  • Phone
  • Private bathroom
  • Room service (24 hours)
  • Separate sitting area
  • Shower/tub combination
  • Turndown service
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Matsuri - This restaurant specializes in Japanese cuisine and serves lunch only.

Anakena - This restaurant specializes in Thai cuisine and serves lunch and dinner.

Senso - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Duke Bar - Onsite bar. Happy hour is offered. Open select days.

24-hour room service is available.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Rafting nearby
  • Sailing nearby
  • Bicycle rentals nearby
  • Parasailing nearby
  • Skydiving nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Aerobics on site
  • Playground on site
  • Cross-country skiing on site
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Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ako Wellness and Spa. Services include hot stone massages, Swedish massages, massages, and facials. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Reflexology
  • Hot stone massage
  • Swedish massage
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Braille or raised signage
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at Midnight

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after Noon please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 12 years old stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 39000 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

No pets or service animals allowed

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Fees

You'll be asked to pay the following charges at the hotel:
  • Christmas Eve (24 December) Gala Dinner per adult: CLP 140000.00
  • New Year's Eve (31 December) Gala Dinner per adult: CLP 280000.00
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CLP 14500 per person (approximately)
  • Airport shuttle fee: CLP 35000 per vehicle (roundtrip)
  • Rollaway bed fee: CLP 39000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • Grand Hyatt Santiago is listed in the 2014 Travel + Leisure 500.
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